SUMMARY

• Business Analyst wif 6+ years of diverse IT experience in Financial Services, Consumer Risk and Credit Analytics, and Healthcare.
• Good understanding of various fixed income, annuities, mutual funds, pension funds, tax - deferred and after-tax annuities, IRAs, brokerage accounts, and Asset management.
• Expert in documenting functional specification for business process improvement and automation, data modeling, and system architecture.
• Proficient in transforming business requirements into functional specifications, focusing on workflow analysis and design, business process reengineering, UI design, portal design, and process flow modeling.
• Highly skillful in conducting/coordinating requirements gathering session (RGS), Joint Application Development (JAD) sessions, and brain-storming sessions wif subject matter experts (SME).
• Extensive experience in producing UML data models, creating Behavioral diagrams (Activity diagram, and Sequence diagram) and Structure diagrams (Class diagram and Data flow diagram).
• Expert in preparing Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Case Document (UCD), and Test Case Document (TCD).
• Intuitive understanding of business processes and efficient in performing GAP analysis, SWOT analysis, Root-Cause Analysis, and Impact Analysis.
• Strong noledge of SDLC including Waterfall and Agile methodologies.
• Proven ability in defining, preparing, and documenting entire Testing Life Cycle (TLC), and User Acceptance Test (UAT) plan.
• History of excellence in Data Modeling, Data Analysis, Quantitative analysis, Reporting processes, Data Migration, Creating Dashboards, and End-user Training.
• Strong business acumen, strategic thinking, communication, interpersonal and presentation skills, adept at creating, editing, and coordinating extensive communication networks.
• Creative and Self-Starter wif integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.

TECHNICAL SKILLS

Operating Systems: WINDOWS XP/ 2000/ 2007/ VISTA

Databases: MS-Access, MySQL, Oracle, SQL Server, Sybase, Teradata, OLAP

Data Modeling Tools: UML 2.0, Power Designer 16.0, Rational Rose, MS Visio, Gliffy

Office Suites: MS Word, MS Excel, MS Access, MS PowerPoint, MS OneNote, MS Projects

Communication Tools: MS Outlook, Lotus Notes

Document Management Tools: SharePoint, Clear Case

Defect Tracking Tools: Silk Central, JIRA, Quality Central

Business Intelligence Tools: Hyperion, Business Objects, Cognos

PROFESSIONAL EXPERIENCE

Confidential - San Jose, CA

Business System Analyst

Responsibilities:

• Gatheird business requirements, analyzed business process, collected data from various sources, analyzed data, and monitored performance.
• Translated business requirements to functional requirements and technical specifications wif halp of Data flow diagrams (DFD) for developers.
• Collected economic data from various data sources and maintained structured databases for the same.
• Responsible for loading, extracting, and validating client data.
• Manipulated, cleansed, and processed data using Excel, Access, and SQL; Wrote SQL queries for data extractions.
• Analyzed economic data using statistical tools like SAS, SPSS to ensure data quality.
• Produced Requirements traceability matrices (RTM) to support the application development, and control changes on requirements.
• Performed GAP analysis for new application requirements and prioritized them based on the business needs to identify critical features required for each release.
• Assisted the Quality assurance (QA) team in writing, executing the Test plans and Test cases.
• Ensured dat the test cases, test script, and test scenarios covered all the points mentioned in the business requirement document (BRD) and functional specification (FRD).
• Worked on post production validation (PPV) to ensure dat all the enhancements worked smoothly.
• Assisted business users wif User Acceptance Testing (UAT) and received sign-offs on the new application.

Environment: MS Office (Word, Excel, Access, PowerPoint), Teradata, SQL, JIRA, SAS, SPSS, MS Outlook.

Confidential - New York, NY

Business/System Analyst

Responsibilities:

• Conducted brainstorming sessions wif business users and SMEs to gather business requirements; additionally, facilitated Joint Requirements Planning (JRP) sessions to better understand the business domain, requirements, and project scope.
• Facilitated data mapping exercises to understand data flow, compliance, and regulatory requirements wif respect to liability balances (BASEL II, US GAAP, and IFRS, SOX).
• Documented business requirements and functional specifications wif mockups to explain in detail the business implications and impacts.
• Created sequence diagrams and dataflow diagrams using UML to facilitate better understanding of the process.
• Interacted closely wif designers and software developers to understand application functionality, facilitate data migration, as well as updated them about end-user sentiments.
• Involved in preparation of test plans and test strategy documents and documented entire testing processes, test cases, and test results.
• Attended JAD sessions to understand the impact on other lines of business.
• Conducted feasibility analysis for automation of reports and inclusion into the dashboard.
• Conducted training sessions to train business users in using the PEARL (Business Objects) reporting application.
• Worked on the post implementation support while the application was in production.

Environment: MS Office (Word, Excel, Access, PowerPoint), Hyperion, Business Objects, UML, RUP, MS Outlook, Quality Central.

Confidential - Washington, DC

Business Analyst

Responsibilities:

• Interacted wif SMEs, securities traders, and business users to gather requirements and understand the business process. Conducted controlled brain-storming sessions wif project focus groups.
• Involved in gathering and synthesizing business requirements and translated them into functional requirements to be used as input for design specifications.
• Mastered noledge of securities lending business (including trading in equities, fixed income products) in order to document business requirements accurately. Also gained expertise wif security reference data in investment management.
• Acted as liaison between the SME’s and the technical teams; handled scheduling, resource planning and allocation matters, as well as conducted status meetings and compiled reports.
• Extensively worked on documenting user requirement specifications and business process; additionally assisted in developing system requirements.
• Designed data flow diagrams and data process models to present a better view of the system dat enabled the technical team to identify key processes.
• Contributed to customization, enhancement, update, and changing functionalities of the reports using Cognos.
• Carried out specific data processing and statistical techniques using SAS/ SQL.
• Worked on Bloomberg terminal to update daily security values for NAV calculations.

Environment: MS Office (Word, Excel, Access, PowerPoint), SQL, Bloomberg, Cognos, RUP, MS Outlook.

Confidential - San Diego, CA

Business Analyst

Responsibilities:

• Collaborate wif system analysts, software engineers/ architects, and the business users to develop both high-level and detailed application models dat meet the business needs.
• Provide overall business systems analysis and design support; including system testing.
• Studied and assessed the clients systems and business processes.
• Developed project plans and managed scope.
• Used Rose and Visio to model the process using the UML to create Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Used SQL queries to filter data wifin the SQL Server.
• Worked wif different Subject Matter Experts (SME’s) to define and gather requirements for Life and Annuity Insurance.
• Transformed XML data to various types of documents.
• Involved in converting the User requirements into business requirements, functional requirements and also created business process models from the requirement specifications.
• Worked wif user groups to provide training, resolve questions, assess user needs and recommend changes.
• Developed status reports and other project communications.
• Provided key input in working wif users in defining project and system requirements.
• Performed functional testing and User Acceptance Testing (UAT).
• Developed user guide for the Policy Quotes and Claim functions and also part of the team reviewing the system document for production support.
• Primarily acted as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment: MS Visio, UML, MS Excel, RUP, MS PowerPoint, Rational Requisite Pro, Quality Center, SQL