SUMMARY

• Over 6 years of industry - wide experience in Banking, Finance and Insurance with focus on Business Analysis.
• Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML diagrams, Use Cases, data flow diagrams, sequence diagrams and activity diagrams.
• Expertise in System and Gap analysis, conducting As-Is vs. To-Be analysis and determining project scope, risks and complexity.
• Experienced in Business Processes, Business Process re-engineering, Business Requirements gathering, and Process Flows, Process Modeling, Use Case Modeling and related technical processes.
• Experienced in analyzing and preparing Project Deliverables such as Project Charter, Business Requirement Document (BRD) and Functional Requirement Document (FRD) and proposed changes for process improvement using Rational Requisite Pro.
• Skilled in creating Use Cases, Class Diagrams, Activity Diagrams, State Diagrams, Sequence Diagrams, Unified Modeling Language (UML) using MS Visio and Rational Rose.
• Served as liaison between various stakeholders and development project groups, Prepared project plans and identifying major milestones for each stage as per the SDLC model, Agile and SCRUM model.
• Proficient in transforming business requirements into functional specifications, focusing on workflow analysis and design, business process reengineering, user interface design, portal design, and process flow modeling.
• Highly proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements using JAD and Brainstorming sessions, identify Functional, Non-Functional, and Business Rules, and then subsequently model them.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Business, Development, Quality Assurance and Technical Support teams
• Excellent business, communication and presentation skills

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, RUP, UML, SDLC, Scrum, RUP, V-shape modeling, BPEL, BPMN

Change Management Tools: Rational Clear Quest, Rational Clear Case.

Business Modeling& Versioning Tools: MS VISIO, Rational Rose; Rational Requisite Pro, Rational Clear Case

MS Office: MS Project, MS Word, MS Excel, MS PowerPoint, MS Access

Operating System: Windows NT/98/2000/XP/7, Linux, Unix

Programming Languages: Structured Query Language (SQL).

Other known tools: Informatica, Load Runner, Win Runner, Crystal Ball, Expert Choice, Core, Caliber

Apps & Webservers: Apache web server, Tomcat, Web logic 8.1, IIS

PROFESSIONAL EXPERIENCE

Confidential, IL

Business Analyst

Responsibilities:

• Performed requirement, data, and system and interface analysis to define technology solutions.
• Followed Software Development Lifecycle (SDLC) using various methodologies like Agile (Deal Management), Modified Waterfall (CRTS), Incremental (Defeasance Calculator) and Incremental and Agile (RRAP).
• Created and maintained data mapping documents, data validation rules for ODS.
• Gathered requirements from users and develop system specifications and interface specification documents for the development team.
• Analyzed business rules for loan setup, pooling and servicing transfer to ensure data integrity.
• Prepared artifacts relating to the project status, resource utilization and estimate level of effort for development.
• Assist business and technology partners with relevant information on the integrated database and servers. Documented varieties of SDLC documents and secured approval from respective SMEs to log in to project library.
• Ensured project checkpoints to adhere SDLC compliance and participating in solution specification, design and test walkthrough.

Confidential, NY

Business Data analyst

Responsibilities:

• Created BRD, FRD, UML, Used Cases, Class Diagrams, Activity Diagrams, Data Flow Diagrams, Software Requirement Document using EA Enterprise Architect and MS Visio.
• Created UI Mockups, wireframes, ER diagrams and conducted user experience feedbacks.
• Managed lists, libraries, calendar, tasks, documents, announcements, links, team discussions, tradeshows, marketing, workflows, Permissions etc. via MS SharePoint.
• Performed Data Modeling for projects, designed conceptual, logical and physical data models.
• Tracked Project budget and generated Project budget forecasts.
• Developed and managed the project management plan, established risk management process and metrics for the deliverables.
• Monitored the progress of the project status with respect to schedules and effort estimates.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy.
• Created wire frames and prototypes for online reporting screens.
• Worked with internal users for bug management and bug triaging.
• Worked on creating the UI for SAP Capital IQ Portfolio Management, Reporting & Charting Module and Investment Research Module.
• Added enhancements to the Quantitative research and reporting capabilities and integrated with the Microsoft Excel.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues, and come to an agreement quickly.

Confidential - Hickory, NC

EHR Business Analyst

Responsibilities:

• Create business requirements document, translated clinical requirements into functional specifications. Worked closely with end users/subject matter experts such as Physicians, Nurses and other Hospital staff to determine impact of EHR solutions on other systems and process.
• Analyzed workflow of patient, physician, nurses, other hospital staff and created business process models to present workflows to project team/project sponsors.
• Analyzed and resolved EHR solution related problems, issues and concerns. Maintained and managed issue log throughout the project duration.
• Defined end-user needs, assessed business requirements, wrote requirement specifications, test plans, training material, system manuals and provided training to customers on how to use the applications.
• Coordinated with business and IT departments to ensure implementation, development and monitoring of EHR software, applications and system integration.
• Actively involved in the vendor selection, evaluation, and implementation and testing of vendor-supplied utilities applications and system.
• Created test plan, test cases to validate solutions against requirements and initiated and executed User Acceptance Testing (UAT).

Confidential - Whippany, NJ

Business Analyst

Responsibilities:

• Gathering User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements also prepared a use case driven BRD.
• Involved in Product Management.
• Worked as an Interface between the Users and the different teams involved in the application development for better understanding of the business and IT processes.
• Met with Clients & Stake Holders groups to determine User Requirements and goals.
• Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Experienced with CRM applications like Share Point, Team Site.
• Created Data Structure and Data Model Diagrams associating with Data modeler.
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents for commodities.
• Actively participated in, group and individual based, problem solving and decision making throughout the different phases of Agile. Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Conducted Training Sessions to familiarize users with system.

Confidential

Jr. Business Analyst

Responsibilities:

• Interacting with stakeholders, gathering requirements, rating them and assigning priorities to each of them.
• Conducted JAD sessions for effective communication of views between stakeholders and gathered business requirements.
• Communicated and interacted on a regular basis with the project manager and development team during different stages of the product life cycle.
• Ensured that all the artifacts are in compliance with corporate SDLC Policies and guidelines.
• Prepared BRD and converted into functional specifications (FRS) using requirement management tool.
• Created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams
• Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using modeling tools.
• Provided technical and procedural support for User Acceptance Testing (UAT).
• Helped the business to articulate and prioritize their ideas, while using the Rational Unified Process (RUP) and writing UML-based feasibility studies and Use Case Models to communicate those ideas to the developers.
• Development environment for the project was MES, MS Visio, Windows OS, UNIX, Waterfall.