SUMMARY

• 7+ years of progressive functional experience and specialist in Business Requirements, System Analysis, Business Research, Data Modeling, Design, Development, Testing of business critical enterprise applications built on Microsoft and Java related Technologies.
• Working as a Business Analyst having extensive experience on Business Analysis, Requirement Eliciting, Creating functional and design artifacts, Change Management Configuring system, System testing, and UAT.
• Full life cycle Software Development (SDLC) experience including Analysis, Design and Review of Business and Software Requirement Specifications, Development and Testing and post deployment support.
• Having 2 years of experience in DOORS
• Having 2+ years of hands on experience on Agile Scrum SDLC Methodology.
• Good domain knowledge in the areas of Healthcare, Banking and Retail.
• Exposure in functional testing having hands - on experience writing test plan, test cases and test execution.
• Result-oriented, fast learner, team-player, excellent written and verbal communication skills with very strong research capability.
• Excellent people skills, problem solving, conflict resolution, analytical and presentation skills.
• Acted as an interface between business owners, SME and development teams.
• Knowledgeable in Structured Query Language (SQL) and data modeling principles.
• Developed and modify queries, programs and stored procedures to support standard and ad hoc reporting.
• Collaborated with testers in the creation of test plans, test scenarios and test cases for system and integration testing
• Exposure to various types of testing tools including, HP Quick Test Professional and HP Load Runner
• Create search tags for case studies and make sure that these case studies should reflects in the results when performing search by using tags
• Structure, organize and synthesize information to develop key insights at company/ industry level
• Involve and lead in the User Acceptance Testing (UAT) Process.
• Supported user training in assisting business operations.
• Managing responsibility for projects, its quality, accuracy, timeliness and completeness.
• Ability to identify data sources to inform analysis of markets, performance data, and business issues and draw conclusions.
• Assist with business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials
• Generating Project specific Metrics and providing technical support on the tool used in this program
• Designing questionnaires as per the client scope and requirement
• Providing training to new joiner’s about the project, providing knowledge transition and providing knowledge on business research tools
• A self-motivated, flexible and team-player dedicated to service excellence and continuous growth

TECHNICAL SKILLS

Tools: MS Visio, MS Team Foundation Server (TFS), UML, MS Office, Merlin, SPSS, KM 2.0

Database: MS SQL Server, MS Access

Research Database: Onesource, Factiva, Forrester, Gartner, Datamonitor, Hoovers, Reuters, Financial Insights, First Research, S&P

Operating Systems: Windows NT/2K/XP/7/8Tool & Methodology Agile, Scrum, RUP, Prototype wireframe, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, New York

Senior Business Analyst

Responsibilities:

• Conduction requirement session with stakeholders and define IT requirements.
• Working on requirement gathering and designing of the IT solutions.
• Liaison between IT and business stakeholders, analyzing business activities and presenting the design/prototype to the users across board.
• Creating Use Case Diagrams, Activity Diagrams, Process Flow Diagrams using UML modeling tool MS Visio for different processes and flows of the system
• Working on the business process re-engineering and business process analysis.
• Facilitated (JAD) Joint Application Development sessions in order to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.

Confidential, New York

Senior Business Analyst

Responsibilities:

• Conduction requirement session with stakeholders and define IT requirements.
• Working on requirement gathering and designing of the IT solutions.
• Liaison between IT and business stakeholders, analyzing business activities and presenting the design/prototype to the users across board.
• Creating Use Case Diagrams, Activity Diagrams, Process Flow Diagrams using UML modeling tool MS Visio for different processes and flows of the system
• Working on the business process re-engineering and business process analysis.
• Facilitated (JAD) Joint Application Development sessions in order to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Working on DOORS
• Need to author the Enhancement document if issue is either design defect or Change request and get approval from client.
• Implemented agile methodology in practice and define and create sprints and product backlog and assign tasks to the sprints.
• Chairing projects scrum call with offshore and onshore team and track project delivery (across multiple sprints).
• Acted as liaison across business units primarily between the Project Manager, Developers, Testers and the Stakeholders.
• Involved in converting the User requirements into business requirements, functional requirements and technical requirements and also created business process models from the requirement specs.
• Supported user training in assisting business operations
• Assisted QA team in developing and documenting test cases, system testing and User Acceptance testing.
• Writing SQL queries for the requirement.
• Competent working knowledge of Microsoft Office
• Comfortable utilizing Pivot tables and complex formulae
• Ability to present data analysis in charts, graphs and tables

Confidential

Business Analyst

Responsibilities:

• Worked independently with business users to define business concepts under the directive of the project manager
• Performed requirement analysis and developed various use cases. Elicited requirements with users by scheduling interviews and workshop sessions.
• Performed gap analysis, gathered requirements to document existing business process and enhancement requests for new business system.
• Study and analysis of business requirements and conducting the status update meetings.
• Acted as liaison across business units primarily between the Project Manager, Developers, Testers and the Stakeholders.
• Managed and coordinated the User Acceptance Testing and user educational training.
• Worked with development and testing teams to accomplish timely release objectives.
• Need to manage requirement tractability and risk matrices to track each requirement and its associated risk along with the project delivery.
• Assist with business development activities, such as proposals, market collaterals, white papers
• Good knowledge on Client Reference Database (CRDB) - Capture and uploaded data for clients by using Enterprise Content Management tool.
• On timely basis need to update all concerns stakeholder and departments about the ongoing implementation and its surrounding risks and build system that identify, measure, control, and monitor risks.
• Communicated and Collaborated with internal and external customers to analyze information needs and functional requirements and submitted the following documents as required.
• Participated in the creation and execution of quality assurance testing plans to ensure new processes and system capability conforms to business requirements.
• Assisted QA team in developing and documenting test cases, system testing and User Acceptance testing.

Confidential

Business Analyst

Responsibilities:

• Functioned as an interface among stakeholders to capture, analyze, communicate, and validate requirements for changes to business process and information systems.
• Gathered requirements from business users to have a clear understanding of the business process and expectations.
• Led teams to elicit and review business requirements, use cases and other artifacts and communicated final outcomes to business and technical teams.
• Worked closely with medical staffs to assist in process redesign needed for realization of business goals.
• Strong involvement with QA team to develop test approaches and methods for unit, integration, functional testing, load, and usability testing according to applications complexity and test requirement.
• Create Test Plan and cases.
• Participated in UAT before project go-live.

Confidential

Sr. Research Associate / Business Analyst

Responsibilities:

• Scheduled requirements sessions with business users through e-mails and phone calls.
• Collaborated with Senior Business Analyst and focus groups to capture and gather requirements from stakeholders.
• Performed data analysis and provided immediate inputs on performance metrics.
• Communicated with internal users and stakeholders to document business requirements scope for functional specifications.
• Performed GAP analysis to identify if the application meets with user expectations, evaluated risks and provided recommendations for better delivery.
• Provided assistance with regular data extractions and imports utilizing using SQL.
• Involved in GUI Design Sessions with business users
• Writing Test cases for the each functionality.
• Finding the errors (bugs) and create status report.
• Verified and Validated test results with users, MIS team, project manager before the go-live phase.
• Mercurial, Git, Maven, Unix/Windows

Confidential

Data Analyst

Responsibilities:

• Interacting with customers, obtaining their feedback and addressing their queries
• Doing business research including research design, data interpretation and analysis
• Working on analytical tool SPSS for Quantitative data analysis and business Intelligence
• Extracting the data from SQL and making presentation and report’s
• Develop the program in Merlin as per the project scope
• Designing questionnaires as per the client’s requirement
• Preparing MS Office Presentation (PPT) as per the client’s request to submit the research work