SUMMARY

• An accomplished Business Analyst over 7+ years of experience in Business Analysis and product development across various domains such as Retails, E - Commerce and Financial Services, Experienced in business requirements gathering, Software testing, Database management, creating business process workflows, UML and Data Analysis.
• A smart working, motivated, sincere, quick learner, process-detail-oriented team player with excellent communication, analytical, leadership with problem solving skills
• Expertise in various types of SDLC’s like Agile, Rational Unified Process, Agile SCRUM etc.
• Strong understanding of IT life cycle management - from pre-planning to deployment/release
• Proficient in transforming business requirements into functional specifications, focusing on business process workflow analysis and design
• Expertise in e-Business
• Expertise in documentation skills to generate and maintain business requirement, functional specification, User Interface Specification documents and project charter
• Experienced in creating Unified Modeling Language (UML) diagrams using MS Visio and Enterprise Architect
• Comprehensive understanding of the Organizational framework that help to map the AS-IS and TO-BE modeled/Implemented using the GAP Analysis
• Experience in Project management, process/data modeling, quality assurance of both client-server and Web based applications.
• Experienced in brain-storming sessions, identifying functional and business rules and subsequently modeling them.
• Highly proficient in working with cross-functional teams and stakeholders to elicit, analyze and validate requirements using JAD sessions.
• Experienced in creating Use Class, Sequence, ER and Activity diagrams.
• Determining Task Dependencies, Identifying Milestones & Monitoring critical paths using Burn-down Charts, Defect Cycle Heat Maps, Resource Plans (Schedule & Allocations), Entity Relationship Diagrams and Requirements Traceability Matrix (RTM).
• Experience in creating wireframes and page mockups for visualization of GUI design and business processes.
• Experience in interacting with business partners, creating prototypes and defining user interface.
• Experience in leading User Acceptance Testing team and mentoring Business Users to understand the Applications and to get an overall view of Customer Relation Management.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 8.1/8/7/Vista/XP/NT/2000, MS DOS, Macintosh, UNIX and Linux.

MS-Suite: MS-Word, MS Excel, MS-Power point, MS Visio, MS Outlook

Documentation Tools: MS Visio, Enterprise Architect, Crystal Reports

Database Management: MS SQL Server 2005/2008, MySQL, Oracle 9i/10g/11g

Test and Defect Management tools: HP Quality Center 8.0/9.0/10.0/11.0 , ALM, IBM Clear Quest, JIRA, Bugzilla, Sales Logix

Other tools: QTP 9.2/11,QC 9.2/11, XML, IBM Clear Case, MS Share Point 2007/2010

Programming Languages: C, C++, VB Script, JAVA, MATLAB

PROFESSIONAL EXPERIENCE

Confidential, MN

Business Analyst

Responsibilities:

• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s). Defined the scope of the project, financial projections and Cost/benefit analysis.
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Good understanding of Agile software development lifecycle (iterative and incremental
• Prepared Business Requirement Document (BRD) and then converted Business requirements into Functional Requirements Specification.
• Conducted GAP analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system
• Extensively used Rational Requisite Pro to gather and manage requirements. Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Acted as a liaison between test team and users at the UAT test phase
• Also coordinated the test team to make sure all the requirements are tested as per the schedule
• Identified and developed Use Cases from the requirements. Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs) using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Model.
• Extensively involved in RAD session to converge early toward a design acceptable to the customer and feasible for the developers.
• Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
• Created Mock-up forms in MS Access for better visualization and understanding of the software solution.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Extensively involved in writing test cases and test plans and reporting bugs using Test Director.
• Performed User Acceptance Testing (UAT).

Environment: Rational Rose, Rational Requisite Pro, UML, Agile, RUP, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), Visual Basic, Quality Center, Java/J2EE, ASP.NET, SQL server

Confidential, MN

Business Analyst

Responsibilities:

• Gathered user and business requirements through open-ended discussions, brainstorming and prototyping. Assigned priorities to all of the requirements.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Participated in the agile development methodology, iteration and agile release process.
• Designed and developed project document templates based on SDLC methodology.
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Responsible for converting the business requirements into functional and non-Functional requirements.
• Working with the business to understand and determine system implications in terms of the platform(s), application(s) and business processes for B2B solutions.
• Acted as a liaison between test team and users at the UAT test phase
• Also coordinated the test team to make sure all the requirements are tested as per the schedule
• Prepared Business Requirement Document and then converted Business requirements into Functional Requirements Specification.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Analyze business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams, and OOD using Rational Rose according to UML methodology thus defining the Data Process Models.
• Maintained various versions of the documents generated during the project using Rational Clear Case.
• Worked with developers to make sure that they understood the Use Cases.
• Assisted the QA team in designing the test plan and test cases. Performed User Acceptance Testing (UAT).
• Designed and implemented basic SQL queries for QA testing

Environment: UML, Agile, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), Clear Quest, Clear Case, Visual Basic, Quality Center, Java/J2EE, SQL Server, ASP.NET, C#.NET

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Gathered User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements.
• Extensively worked with Project Manager to determine the current best practices for requirement gathering
• Strongly participated in agile session, war room tastings, and requirement review and walkthrough meetings.
• Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Created User Requirement Specifications (URS), Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents for Supply Chain Management project.
• Conducting JAD workshop for requirement collection from project stakeholder and technical team.
• Conducted various Elicitation technique apart from JAD workshop to gather requirement from stakeholder for Supply chain management.
• Created complex stored procedures using SQL with multiple table joins and comprehended and isolated areas problems.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational Rose so that developers and other stakeholders can understand the business process.
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Experienced setting up test scenarios and executing on these scenarios and worked closely with testing team to make sure all the changes made to requirements documents are implemented in there Test Cases
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
• Conducted GUI testing, Functional Testing, Integration Testing, Performance and User Acceptance Testing on the application.
• Extensively worked on Mercury Test Director for bug reporting/tracking.
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.

Environment: Agile, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, Windows 2000, SWOT analysis, Clear Case, Clear Quest.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Assisted the Project Manager, to prepare the vision and the scope for the project.
• Prepared Business Requirement Document and Functional Requirement Document for the gathered requirements.
• Worked with the Stakeholders, Project Manager and senior Business & SQA (Software Quality Assurance) Analysts in defining, documenting the business needs and Business Process flows.
• Facilitated JAD workshops to identify project objectives and limitations and identification of key performance indicators.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Participated in and contributed to as-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Conducted walkthrough sessions with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective
• Documented the Functional Requirements (FRD) and the System Requirements documents.
• Performed Gap analysis by identifying existing technologies and documented the enhancements to meet the end state requirements.
• Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT) in PL SQL.
• Implemented agile methodology for running the project.
• Analyzed test results and reported necessary corrective actions to the development team. Aided in regression analysis.
• Monitored Defect Tracking system to prioritize defects and devise a plan for future enhancements.

Environment: Ms Office, Agile, Share Point, MS Access, Windows XP, Ms Office, HTML, ETL, Data warehouse.

Confidential 

Business Analyst

Responsibilities:

• Conducted user interviews and JAD sessions to get a better understanding of client business processes.
• Drafted Use Cases using Activity diagrams and Sequence diagrams.
• Used batch control reports to upload data to the new system databases, to ensure no data was lost in the migration process.
• Participated in design sessions, data and systems analysis, created data map and development integration documents.
• Created User Manuals and conducted Training Sessions to update the end user of the latest enhancements and changes.
• Helped in creating Non Requirement Artifacts like Business Continuity Plan, Issues and Status log and Risk Reports.
• Involved in creating Test Plan and Test Cases for User Acceptance Testing.
• Monitored client expectations at all phases of SDLC.

Environment: Lotus Notes, Business Intelligence, Linux, MS SQL, Pervasive SQL, IIS, .NET 2.0,TCP/IP, CDMA, and GSM, MS Visio, DB2, Mainframe, DB2