SENIOR BUSINESS ANALYST

Accomplished Senior Business Analyst with proven ability in development and support of multi-platform and cross-functional software solutions of high complexity and scope. Highly practiced in effectively identifying, clarifying and prioritizing high impact business requirements and translating those requirements into software specifications that support SDLC Best Practices. Known as a seasoned Information Technology professional that pays attention to detail, has excellent communication skills both verbal and written and able to work efficiently in a team setting. Proactive communicator that collaborates with external and internal customers to analyze information needs, functional requirements and deliver the following artifacts as needed: Features List, Functional Requirements, Supplementary Specifications, Use Case Diagrams, User Stories, User Interface Specifications Wireframes , Business Process Models, and Current/Future State Gap Analysis. Possesses a technical background with vast experience in UML, Waterfall and iterative development methodologies RUP, Agile .

QUALIFICATIONS

• Domains: Supply Chain Management, Publishing, Banking, B2B e-Commerce, Commercial Real Estate, Tax Accounting
• Methodologies Standards: Waterfall, Rational Unified Process, Disciplined Agile Delivery, OOAD, BABOK, CMMI, SOX, PCI.
• Techniques: JRP JAD facilitation, User Stories, Use Case-driven Business Modeling, UML, User Interface Prototyping
• Tools: MS Visio, Open Systems Provision, MS Office, Axure, Rational Suite of Applications, DOORS, Quality Center, Optimal Trace, Rally Agile ALM Platform, JIRA
• Languages Databases: Java, .NET, XML, SQL Server, Web Services, Sharepoint

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst - SQA - Requirements Management

• Coordinated functional requirements elicitation using facilitated workshops and translated requirements into functional specifications use cases, user stories, scenarios, and workflow analysis and technical solutions across book/journal component content management systems and portal-related projects.
• Identified inefficiency and redundancy in current state book product journal publication process models, formulate normalized Smart Content Workflow process models that increase speed of publication and enables base capability to build new products and content-enabled services.
• Provided requirements traceability, coordinate scoping priorities with technology and business stakeholders and offer advice and direction on recommended solutions as it relates to the project as well as identify impacts across project portfolios.
• Coordinated UAT process that included working with the business stakeholders, developing user acceptance test plans and test cases and manage the resolution of defects with Development.

Confidential

Senior Business Analyst Commercial Real Estate Systems

Provide full life cycle business analysis support for proprietary property database applications using Agile- style software development approach. Develop functional requirements in the form of user stories that evolved through collaboration between cross-functional teams and off-shore development resources, and promoted adaptive planning, iterative development and delivery that was time-boxed to facilitate rapid, flexible response to constantly changing business needs.

Confidential

Senior Business Analyst Consultant

• Coordinated extensive current state workflow analysis of procurement process to reduce the level of manual effort and designing custom web interface to MS Dynamics AX ERP System that cuts time per sales order from 10 minutes to approximately 2 minutes.
• Elicited and documented a collection of user stories and user interface prototypes that captures the basis of features appearance and behavior to be implemented within custom Industrial and Nuclear Supply Chain B2B portals developed by off-shore integrator. Provided technical documentation and project management from inception through implementation. These portals are projected to increase annual sales by 12 13 Million.

Confidential

Senior Business Systems Analyst/Relationship Manager - Retail Banking Investment Management Systems

• Authored Software Requirements Specification including business requirements, use cases and other SDLC artifacts for two 2 data ETL initiatives that source Balance Sheet data from distributed systems and load into Asset-Liability Market Risk modeling tools.
• Worked directly with stakeholders, development, and QA to coordinate iterations includes managing UAT and communication plan.
• Carried out regular triage meetings to recognize and determine critical testing faults
• Worked with SQL queries for data manipulation, produced complete data flow, mappings and transformation requirements for Capital Markets analysis tool migrations.
• Provided clarifications and assistance to auditors during yearly O.C.C audit of Investment Management Systems for compliance.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements for Profile Core Retailing Banking System upgrade.

Confidential

Senior Business Systems Analyst/Project Manager - Web Application Development

• Facilitated JAD sessions to collect needs for B2C portals that support print and digital media sales for the Legal, Business Accounting brands Aspen Publishers, CCH, Kluwer Law International, and Loislaw. These portals are projected to increase annual sales by 4 - 5 Million.
• Author Business Requirements Document BRD , Software Requirements Specifications SRS including use cases, workflow, UI mock-ups and non-functional requirements. Created test cases and test scripts.
• Researched PCI Security standards for Global payment brands Visa, MC, AMEX and formulated compliance rules for real-time Credit Card Authentication engine

Confidential

Lead Business Analyst Global IT Project Services

• Lead a team of business analysts that provided full life cycle business analysis support for Web-based application Enterprise HR Self Service Web Portal that serviced over 67,000 employees. Conducted Joint Application Development sessions to collect requirements and structured design walkthroughs with stakeholders for base lining architecture. Authored vision document, formulated scope, business process models, use case diagrams, activity diagrams, class and state chart diagrams. Provided traceability from test cases and functional specifications to Stakeholder Requests and business requirements using Rational Requisite Pro
• Provided full life cycle BA support services for implementation of a web-based Records Management solution to manage both active and archival records and manage retention schedule utilizing bar coded labels.

Confidential

Senior Systems Consultant Application Development

• Provided full life cycle BA support for implementation of an e-commerce solution for purchasing provisioning RIM Blackberry devices on the MOBITEX wireless packet-switched data network. Gathered requirements authored functional specification documents, and assisted architecture analysis and design using UML and Rational Requisite Pro.
• Participated in strategic initiatives by providing expert business analysis resources, tools, techniques and training and acted as a central point of contact to facilitate collaboration among the lines of business and the IT groups to ensure the BACOE operates in an environment where business and IT are aligned.

Confidential

• Managed a small business analysis team that provided support for client/server and legacy business systems
• Interfaced with business users to prepare and update Business Process Requirements BPR and Software System Requirements SSR .
• Created test cases and test scripts.

Confidential

Senior Business Systems Analyst

Functional lead analyst and project manager responsible for use cases, workflow, screen mock-ups, functional requirements, and test plans for a web-based Self Service Candidate Registration solution for occupational and professional certification that replaced an inefficient mail registration process.