SUMMARY

• 7 years of experience as a business analyst in Healthcare, Finance, and Banking domain.
• Expertise in Business Analysis, Requirement Gathering, Business Modelling and developing Use Cases with Unified Modelling language during the entire Software Development Life Cycle(SDLC)
• Excellent documentation skills, in creating Business Requirement Document (BRD) and translating the requirement into Functional Requirement document (FRD)
• Enormous experience with business process setup using UML use case modeling, Business Process Modelling, QA testing, RUP, Agile and UAT.
• Translated business requirements into Detailed Functional and Non - Functional specifications.
• Good Knowledge of MS Excel and SQL with experience in Data analysis, Queries and Reporting.
• Strong analytical, excellent interpersonal and communications skills, quick- learner, detail-oriented, committed, technically competent and result-oriented with ability to meet deadlines.
• Ability to work independently and with a team in a dynamic work environment for the enhancement of the product.
• Experience in interacting with business users to identify information needs and initiating process changes.
• Proven track record of resolving skills by providing solutions and requirements to the stakeholders and developers
• Facilitated JAD sessions, meetings, conference calls, report reviews, questionnaires, storyboard presentation and workshops with Business Users and Subject Matter Experts (SME) for business and technical Requirements Gathering. Analyzed new Business Models and existing legacy systems.
• Experienced in Test Plans and Test Reports.
• Process great working skills on consumer technologies.
• Holds good knowledge about unit testing, Code Review, and Test Coverage.
• Develop and maintain complex SQL queries for MS SQL Server and MS Visual Source Safe for extensive back end testing process.
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and class diagrams.
• Process strong knowledge about Project life cycle and claim Transactions.
• Primary assets being self-confidence, team-oriented, and impressive communication skills.
• Extensive experience in Functional, integration, Regression, User acceptance (UAT), Load and Black box testing, Good management, Execution and Documentation Skills.
• Process great working skills on Consumer Technologies.
• Ideal as a facilitator in connecting Business and Technical requirements together, as well as dealt with managers to collect all the requirements and handling budget.
• Dynamic experience as a professional in domains of health care and insurance industry.
• Skilled in performing GAP analysis, Financial Analysis, SWOT Analysis, Cost benefit Analysis, and ROI analysis.

TECHNICAL SKILLS

Languages/tools: SQL, PL/SQL Design patterns.

Methodologies: Agile/Scrum(JIRA), Waterfall, RUP.

Microsoft office tools: MS PowerPoint, MS Excel, MS Visio and Outlook.

Operating Systems: Windows, UNIX and Mac.

BA Tools: Clear Case, Clear Quest, and VSS.

Databases: Oracle 9i/10g, My SQL, and SQL Server.

Visual Modelling Tools: MS Visio, TOAD.

Markup Languages: HTML, XML, and CSS.

Testing tools: Road Runner 9.1, Quick Test Pro.

Protocols: HTTP, SOAP, HTTPS, SNMP, AND TCP-IP.

PROFESSIONAL EXPERIENCE

Confidential, MA

Sr. Business Analyst

Responsibilities:

• Documented data entities and attributes based on industry standards and on business process redesign and requirements.
• Handling JAD sessions.
• Developing Functional Design Specifications (FDS).
• Used Agile/waterfall methodology
• Acted as liaison between business stakeholders and Technical team.
• Designed Use-Case, Active and sequence diagrams using Unified Modeling Language(UML)/Visio methodologies.
• Understanding data models in order to perform data validation for data centric enhancements.
• Performed a major role in conducting JAD sessions to engage Subject Matter Experts in business planning, Business analysis and business requirement definitions.
• Understanding data models in order to perform data validations to perform data centric enhancements.
• Expertise in developing efficient business relationships with various client teams in order to support and process develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.
• Worked with development team to assure business requirements or met.
• Implemented field communication and training.
• Tracking and managing changes in business requirement and scope of project.
• Involved in to writing PL/SQL, stored procedures, cursors and functions to access the content tofrom database.
• Assisted quality analyst in creating test plans and User Acceptance Test(UAT) procedures.
• Provide the possible high-level solutions to leverage the business needs.
• Involved in Data Manipulation and Data Validation using SQL queries in a MS SQL Server.
• Involved in writing PL/SQL stored procedures and problem resolution and posed for its changes.
• Logged defects in Quality Center (QC) and interacted with developers to resolve technical issues.
• Determine opportunities for modifying business process and problem resolution and proposed for its changes

Environment: Rally, cognos, MS Visio, SQL, ETL, UML, Use Case Analysis, Rational Rose, Requisite Pro.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Developed Test Plans, Test scenario and Test Cases for the testing procedures.
• Analysis of the requirement specifications provided by Client.
• Involved in testing the application during the system and integration test phases.
• Performed system requirements analysis, definition, allocation, and documentation.
• Tested user interface and navigation controls of the application using QTP.
• Carried out GUI, Functionality, Integration and Regression testing QTP.
• Used SQL queries to validate the data between the backend and the front end.
• Performed manual testing to conduct backend testing using SQL Queries.
• Wrote complex SQL queries to perform the backend testing of the oracle database using PL/SQL developer and UNIX shell commands.
• Created and maintained SQL scripts to perform back-end testing.
• Performed back end testing for data validation using SQL queries.
• Performed negative and positive testing using SQL queries.
• Used Agile testing methodology for achieving deadlines in UAT testing.
• Quality center was used to crat the test plan, store test cases and run the test sets.
• Interacted with developers to report and track bugs using Quality center.
• Executed SQL statements to check if the data integrity has been maintained and integration between application and database.

Environment: HTML, QTP, SQL, UNIX, Windows, MS Visio, Use Case Analysis

Confidential, Deerfield, IL

Business Analyst

Responsibilities:

• Perform Feasibility study, Project Planning, Requirements Analysis, and Prototype Development.
• Followed Agile SDLC methodology from requirement analysis through deployment, using Agile methodology
• Gathered Business requirements and documented them and translated them into system specifications and business process flow for internal and B2B web services.
• Researched various steps in project lifecycle and constructed system in a way that the high-risk material would be easily identified and monitored.
• Facilitated Joint Application Development (JAD) for communicating and managing expectations to discuss ways of integration of rational tools with current system.
• Developed test plans, test conditions and test cases to be used in testing based on Business requirements.
• Proficient in creating UML Diagrams including Use Cases Diagrams, Activity Diagrams using Rational Rose and MS Visio.
• Prepared comprehensive Use Case Specifications document by identifying the use cases from the collected business gathering document.
• Experience in implementation of HIPAA 4010 and HIPAA 5010 changes in existing claim processing integrated system.
• Managed the change request and analyzed the impact of the change on the application in regards to project plan, Project Scope and Project Schedule.
• Worked with development and testing teams to accomplish timely release.
• Worked closely with QA to develop Test Plans and Test Cases as per the requirements using Mercury Quality Center.
• Reviewed and processed Test Plans, Test Cases, Test cases Execution and performed data validation using specification documents and Quality Centre
• Involved in User designing knowledge transition seminars, conducted benchmarking activities to identify best practices in the industry.

Environment: MS office, RUP, UML, Clear case.

Confidential

Business Analyst

Responsibilities:

• Acted as a liaison between business Stakeholders and Technical team to elucidate the business requirements into functional requirements and technical specifications.
• Acted as a Product owner in an Agile team responsible for gathering requirements from business stakeholders and converting them into user stories in rally.
• Leading members by conducted JAD sessions to engage subject Matter Experts in business planning, business analysis and business requirement definitions.
• Understanding data models in order to perform data validations for data centric enhancements.
• Experience in ad-hoc queries to receive data from data base using SQL.
• Designed Use-case, Active and Sequence diagrams using Unified Modeling Language (UML) methodologies.
• Worked with the developed team to assure business requirements are met.
• Evaluated and interpreted internal and external data sources.
• Developed various reports like List, Cross Tab, Master Detail and different charts including Line, column, Area, and Pie Charts for analysis using Cognos.
• Responsible for Data Manipulation and Data Validation using SQL queries in a MS SQL server 2008 environment.
• Tracking and managing changes in business requirements and scope of project.
• Effective communication with business customer, upper management, technology specialist and vendors.
• Re-engineered business process and built detailed maps for future business process.
• Worked extensively with the data management software’s and applications for quick and convenient data compilation and retrieval functions from several Data Warehouses.
• Experience with Data Extraction, Transformation and Loading (ETL), query enhancement and managing data relationship with IT teams.
• Assisted quality analyst in creating test plans and User Acceptance Test (UAT) procedures.
• Determined opportunities for modifying business process and problem resolution and proposed for its changes.

Environment: Rally, Cognos, MS Visio, SQL, ETL, UML, Use Case Analysis, Rational Rose, Requisite Pro.

Confidential

Data Warehouse BA/QA Analyst

Responsibilities:

• Gathered user/business requirements by meeting with business users and generated business models and use case analysis.
• Prepared the software Specification document for the application based on business user information.
• Created use case document to elaborate user experience taking into account the business objective.
• Logged defects in Quality Center (QC) and interacted with the Developers to resolve technical issues.
• Converted Business Requirements to the Functional Specifications to develop and architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Assisted in ongoing process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted the senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specifications (URS).
• Conducted JAD session periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.
• Feature identification, defining and documenting business requirements and priorities.
• Developed Test Plans and Test Cases according to Business Requirements.
• Interacted with development team for communicating the requirements and use cases.
• Involved in generation and execution of SQL queries.

Environment: MS Visio, MS Office, SQL, Power Point, MS Word, MS Excel, Windows.