SUMMARY

• Solutions oriented Business/IT analyst offering over fifteen (15) years of expertise in various areas of System/Technical Analysis, Software Development on cross - platform environments in all phases of SDLC, which includes research, analysis, development, implementing, installation, configuring, security, administration, end-user training, testing and supporting in local and remote for diverse client industries like Insurance, Pharmaceutical and Health Care.

TECHNICAL SKILLS

Programming: J2EE, .Net, SQL, PL/SQL and COBOL

Web: Cold Fusion, ASP, JSP, HTML, XML, CF Script, Java Script, VBScript.

Data Bases: Oracle, SQL Server, DB2, MS Access.

Mainframes: MVS, JCL, VSAM, CICS, TSO/ISPF

Platform Worked: Windows 9.x/NT/2000/XP/7, ES 9000, S 390, MVS, and MS DOS

Tools: MS-Visio, Care Radius, Cold Fusion Studio, Visual Interdev, MS-Office Suite, MS-Project, TOAD, MS-Share Point, Crystal Reports.

Testing Tools: Win Runner, Quality Center, JIRA and Load Runner

Methodologies: Agile, Scrum and Waterfall.

PROFESSIONAL EXPERIENCE

Confidential, MN

Lead Business Analyst

Responsibilities:

• Analyzed business documents such as user manuals, requirement document, version and estimates documents to prepare and document the current business processes and to make enhancements as needed.
• Involved in daily scrum meetings and implemented agile methodology for new initiatives and waterfall for existing and maintenance.
• Updated contents to user manuals according to the current version of the application so that the end users have latest, accurate and thorough information about the functionalities of various system using MS-Share Point.
• Provided help and support in testing the current version of the application.
• Documented the current high level business process flow and future high level business process flow.
• Provided input in working with users in defining project and system requirements.
• Evaluated the scope of application, defining relationship within and between groups of data.
• Assisted users in UAT as required.
• Organized team meetings for weekly updates for the manager.
• Designed, Created and executed test plans and test cases, tracked defects and got them resolved to ensure that business requirements and functional specifications are tested and fulfilled.
• Provided daily and weekly updates to managers on application status to help prepare accurate project timelines and resource estimates
• Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives.

Business Analyst

Confidential, PA

Responsibilities:

• Gathered requirements from Business Managers, Supervisors, stakeholders, Data Governance Team and the subject matter experts through meetings to understand needs of the system.
• Conducted Interviews, user meetings, JAD sessions, and Requirement Elicitation Sessions to extract the Business Requirements to understand their need to upgrade the existing system to 5010 compliant.
• Performed gap analysis to identify and document the gaps between the existing system 4010A1 compliant and new 5010 compliant system.
• Analysed and categorized the impacts of new HIPAA standards and applied changes on the targeted systems, processes, business-associate relationships and Providers.
• Analysed trading partner specifications and created EDI mapping guidelines.
• Developed strategy for upgrading and implementing the user interfaces to be 5010 compliant.
• Followed the Business Rules, and ensured that HIPAA compliant rules are followed to display minimum benefit information.
• Understand rules and regulations of HIPAA as imposed during Electronic Data Interchange (EDI).
• Documented various key elements of HIPAA compliance and made sure that they are understood by the development teams.
• Translated business requirements into functional specifications for communication to technology team.
• Created use cases, activity diagrams and process diagrams using Microsoft Visio.
• Validate test plans/scripts and perform final reviews of test results.
• Supported in creating test cases to check the functionality of the enhanced application.

Confidential, MA

Business Analyst

Responsibilities:

• Analyzed Business Requirements, Process Modeling and preparation of Functional Design Specifications.
• Planed and designed business processes and made recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
• Calculated/estimated costs and benefits of alternative actions or solutions to establish their viability/ROI.
• Trained internal employees on changes to business practices, processes or procedures.
• Developed detailed use case models and supporting specifications.
• Created Work-Breakdown Structure, Resource Breakdown Structure using MS Project.
• Met with business stakeholders to gain consensus on new product functionality.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Created use cases, activity diagrams and process diagrams using Microsoft Visio.
• Derived the requirement dependencies by working with other business analysts from different modules.
• Validate test plans/scripts and perform final reviews of test results.
• Supported in creating test cases to check the functionality of the enhanced application.

ORACLE PL/SQL Developer/ Jr. Analyst

Confidential, NY

Responsibilities:

• Designed table structure; creating re-runnable scripts to create tables, indexes, views, sequence, synonyms, snapshot and database triggers.
• Developed stored procedures, triggers and packages to load data with validation checks from temp tables to actual tables.
• Installed, Configured and upgraded various versions of Oracle Databases like oracle 8i/9i/10g on various OS.
• Created Business rule validation functions and Error handling functions for web application.
• Supported the production database systems and respond to and resolve production issues.
• Designed and generated Reports using Oracle Reports and Crystal Reports.
• Defined users, roles, profiles for the database application.
• Exporting Data from different tables into client specified dictionary in .csv and .txt file format.
• Involved in performance testing and unit testing.
• Maintained Entity Relationship diagrams for the database.
• Written use cases based on client business rules.
• Analyzed current business practices, provides recommendations and solutions by quickly understanding the business issues.
• Developed functional specifications and system design specifications for client engagements.
• Facilitated technical recommendation and provides system testing assistance.
• Helped QA Team in writing test cases and tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.
• Prepare & maintain documentation of applications. Also provide support for production issues.

Confidential, MD

Business Analyst/MIS Admin

Responsibilities:

• Improved productivity, operational efficiency and data security by researching promoting and deploying solutions to integrate disparate information systems; eliminated lots of man-hours annually and anticipate support call reduction.
• As MIS Coordinator, Successfully executed PACS & Tele radiology. Administered the whole process on a daily basis. Enhanced and changed the process when needed.
• Implemented replacing distributed and disjoints legacy systems with standardized and highly centralized architecture.
• Planned, designed, developed and implemented intranet based LIS (Lab Information System), RIS (Radiology Information System), Fund Rising, Invoice and Task Tracking software using Cold Fusion, SQL, CF Script, Java Script, VB Script and HTML.

Software Consultant

Confidential, NJ

Responsibilities:

• As a Software Consultant /Systems Analyst/Developer, fully involved in developing and implementing of all three major modules of eCampus using Cold Fusion, Oracle 8i, CF Script, Java Script, VB Script and HTML.

Programmer Analyst

Confidential

Responsibilities:

• Software Consultant /Programmer Analyst analyzed, developed, tested, implemented and provided Maintenance and production support for e-business and Y2K solutions using ASP, Cold Fusion, Oracle, SQL Server, IIS, CF Script, Java Script, VB Script, DHTML, HTML, S-390, COBOL, JCL, VSAM, MVS, CICS, DB2 environments.

Programmer

Confidential

Responsibilities:

• Solved end user problems in a production support capacity.
• Wrote and analyzed software programs in COBOL.
• Maintained an existing mainframe production environment.