SUMMARY

• Over 7 years of consulting, technical and functional experience in Business Systems Analysis, Object Oriented Analysis, Business Process Analysis, Requirements Gathering, Project Management and Business Re - Engineering process.
• Extensive experience in Project Management, Scope Definition, Business requirements, Functional Specifications, Functional Architecture and Project Life Cycle.
• Perform SWOT analysis, Cost Benefit analysis, GAP analysis and Impact analysis.
• Strong understanding of business workflow, technology, project planning (duration of project, budget estimates, resources, tasks and change management issues etc and translation of business requirements into System solutions.
• Hands on experience in effective use of ASAP implementation methodology.
• Strong Communication, Analytical and Client Service skills with a High Learning Acumen adopt new Tools and Technologies.
• Individual as well team oriented ability to work in a collaborative environment.
• Experience with managing project teams, facilitating productive discussions and brainstorming sessions (JAD).
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology, Agile development
• Expert in Agile, Scrum and SDLC.
• Proficient in creating Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams and ER Diagrams.
• Business Process Improvement using Six Sigma and LEAN methodologies, Reengineering, Stakeholder Analysis, Metrics/Reports, Strategy and Business requirement and functional specification documentation.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive working relationships in internal, external, independent and team environments.
• Excellent written & oral communication skills, analytical & problem-solving skills, decision-making skills, proven ability to manage small & large-scale projects and to interface with stakeholders.
• Highly motivated and disciplined professional.
• Ability to work independently, as well as in a team.
• Working experience on both Onshore and Offshore model.

TECHNICAL SKILLS

Operating Systems: Windows Family, LINUX, UNIX.

Tools: SVN, Clear Case, CVS, MS Excel, MS Word, MS Project, MS Power Point, VISIO, Mini Tab, MS Excel solver and HTML.

Database: Oracle, SQL Server, DB2.

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta GA

Business Analyst

Responsibilities:

• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Gathered analysed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
• Performed Cost benefit, ROI and ROM studies.
• Liaison between Business and IT team for respective process adherence.
• Develops innovative, effective and efficient solutions for the organization and its customers
• Worked with clients to characterize business process and started the requirements attainability process to decide the feasibility - considering technical and operational factors.
• Broke down business work process and framework requirements for web applications.
• Accumulated client stories and necessities from business; Analyzed and organized them, dealt them with proper execution of these prerequisites as per client’s satisfaction.
• Perform Trend analysisto identify financial issues and proactive resolution of issues through root cause analysis
• Methods such as Agile/Scrum were used to churn rapid requirements.
• Conducted facilitated extensive JAD sessions and user interviews.
• Prepareand report on Customer Rebatesbusiness statistics, variance analysis and KPI
• Generated BRDs, Use Cases, Test Cases and Test Plans.
• Organized high level user documentation and enabled UAT with the sponsors and the business users.
• Gather Information of client architecture team in defining tools, processes and technologies that has to be leveraged on the data warehouse.
• Created use case scenarios and documented work flow and business process.

Confidential

Operations Business Analyst

Responsibilities:

• Involved in Full Life Cycle Implementation of the project; including blue-print preparation, configuration, end-user training and go-live phases.
• Actively solicit, analyse, prioritize and negotiate customer requirements from scope definition through detailed system requirements
• Perform root cause analysis, develop solution options, and influence the organization to adopt recommended solutions.
• Track project issues, concerns, deliverables, acceptance criteria; Act as a liaison between Transportation/Operations leadership/business teams and engineering teams
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
• Participate in industry and other professional networks to ensure awareness of industry standards, trends and best practice in order to strengthen technical knowledge.
• Provide analysis support on Project, New Initiatives and Strategic Decisions
• Ability to handle multiple competing priorities and projects in a fast-paced environment.
• Provide statutory Reporting to high level management and internal stake holders.
• Responsible for assigning the task to the team members and monitor their timely closure.
• Involved in finding new solutions / designing innovative methods, systems and processes.
• Drive LEAN efforts by leading Six-Sigma & Kaizen projects in relevant operational area.
• Responsible for overall quality of deliverable and timely processing.
• Point of contact for Process issues, Timely adherence, Operational issues, Project timelines etc.
• Responsible for Training and development needs of the team members.
• Support existing business resolving any issues.
• Acted as a Single Point of Contact for Cross team dependencies, Production support.

Confidential

Business Systems Consultant

Responsibilities:

• Worked on all processes and sub-processes in Software Development Life Cycle for the application including necessary procedures for requesting, developing, implementing and supporting the software application.
• Was involved in Program Management for planning, implementing, monitoring and resolving issues to accomplish the components of work required to meet the business needs.
• Performed activities for a centralized collection, prioritization and assignment of work request.
• Conducted brainstorming sessions (JAD) for requirements gathering and review.
• Documented the Business Requirements Document (BRD), Functional Requirements Document (FRD), User Interface Specifications Document (UISD) and the data dictionary.
• Documented and maintained requirement traceability matrix.
• Segregated Business requirements into high level and low level Use Cases, activity diagrams / State Chart Diagrams.
• Worked closely with project managers, business users and developers to formalize a business idea and define requirements using rational requisite pro.
• Managing the cost of finance while providing reports in an efficient and effective manner.
• Providing management with timely and accurate information to aid in the decision-making process.
• Consulted with end users, management to design and implement solutions for new business requirements.
• Understanding of Agile methodologies.
• Prepared configuration documentation and end user documentation of all the Processes in the Project.
• Provided end user training.
• Post production support for the Go-Live system.

Confidential

Analyst / Consultant

Responsibilities:

• Was able to manage and access risk through analysis of financial, statistical and economic data.
• Had to make critical decisions to solve problems in times of need and uncertainty.
• Was able to combine marketing, operations and financial knowledge to achieve organizational goals.
• Was able to predict and manage change through innovative methods. Leverage advanced knowledge and skills to succeed as a senior managing consultant.
• Had to define the problem through consultations, meetings and case studies.
• Carry out Interviews or facilitate focused group discussions with management and employees. Develop and present recommendations for the management.
• Develop plans and programs for change implementation in the organization.