Business Analyst Resume Profile

Technical Knowledge:

Proficient in Microsoft Office Word, Excel, PowerPoint , XML, XSLT, ACORD testing, JIRA, TFS Team Foundation Server , Salesforce, Coss Screen Designer proprietary screen mock up tool for web based forms , Projector, Version One

Confidential

Senior Business Analyst

Ensure projects remain on schedule, are delivered with high quality and achievement of target profit goals.
SCRUM Master Agile Methodology
Maintain customer satisfaction with consistent communication with all external and internal project resources
Handling of any potential problems and works to mitigate risks, facilitating change order procedures as needed
Lead customer interviews and perform data and document analysis
Provide daily directives to internal project team and help to establish priorities
Create functional requirements and specifications
Manage customer requests for system enhancements define timelines and resource requirements
Work with project team on estimates, backlogs and sprint planning to ensure projects remain on schedule
Created a standard iGo eApp for iPipeline's Specialty Markets Products: Medicare Supplement and Final Expense
Compile monthly invoicing reports and distribute to customer

Mapping Coordinator

Managed and communicated mapping assignments to Mapping Analysts
Maintained timelines and resources during length of project
Monitored mapping tasks and progress with Mapping Analysts and communication with other departments to ensure timelines are met

Confidential

Sales Support Associate

Provided agents with life insurance illustrations, client underwriting and product knowledge
Ran comparisons for Variable Life, Universal Life, Whole Life and Term Life insurance
Assisted Sales Manager with reports, gathering training materials for meetings and scheduling agents for classes
Answered high volume of calls from insurance agents regarding questions on rates, company financial information and licensing

Confidential

Prepared policies for agents
Gathered/Processed underwriting forms for multiple insurance companies
Acted as a liaison between underwriters and agents regarding status

Confidential

Administrative Assistant

Processed medical/dental/life enrollment for employees
Sent out COBRA information/leave of absence paperwork
Keyed and audited payroll on weekly basis
Handled employee concerns regarding payroll, benefits and general information
Processed and entered new hires and terminations checked backgrounds, drug testing and basic skills test

Confidential

Case Manager/Sales Assistant

Spreadsheet comparisons for Universal Life, Whole Life, Variable Life and Term Life
Contacted clients regarding life insurance status and outstanding underwriting requirements
Contacted life insurance underwriters to shop case for best offer
Processed life insurance policies for delivery

Confidential

Benefits Counselor

Acted as a liaison between employees and human resources at hospitals regarding eligibility issues, leave of absences, COBRA, long term disability, life, medical, dental and vision insurance
COBRA administration: entering applications, keying in payments, sending coupons, answering former employees questions and working on COBRA Ease system
Automated Telephone enrollment and Benefit Hotline for acquisitions, open enrollment and general questions
Answered and resolved a high volume of telephone inquires from employees and human resources

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship