SUMMARY

• Experienced, results driven Business Analyst / Requirements Analyst Professional with experience into Business Analysis, Systems Analysis, Designing and Software Quality Assurance in industries such as government, information technology, banking/finance, and insurance.
• Completed business requirements analysis including the evaluation of systems specifications for client two weeks ahead of deadline.
• Managed complex programs, facilitating acquisition of business requirements.
• Prepared design specifications, developed reporting and analytics, tested and managed user adoption.
• Improved client relationships and project predictability through shared business and technical perspectives, agreed project roles, risk assessment, use cases, transparent business - aligned development efforts, and time-boxed delivery.
• Optimized processes and increased efficiency by 10%.
• Experienced with Coordinating UAT and helping users conduct effective testing
• Lead UAT team during UAT phase
• Experienced with selecting COTS products.

TECHNICAL SKILLS

• Agile
• API
• Business Process Management
• Case Management
• Change Management
• Configuration Management
• Customer Support
• Software development (User Stories)
• Data Analysis
• Data Management
• Data Modeling
• DOORS
• ERWin 3.5.2
• XML
• COTS
• GUI
• Help Desk
• HTTP
• Java
• MS Office
• Process Management
• PVCS
• Quality Management
• Quality Assurance
• Quest
• Relationship Management
• Requirements Analysis
• Risk Analysis
• Scrum
• SDLC
• SQL
• SQL Server
• System Integration
• TestDirector
• TQM
• UML
• User Interface Design
• Validation
• UAT Test Plan
• UAT Test Scripts

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Sr. Business Analyst

Responsibilities:

• Responsible for working with the business customer to identify all issues to be worked, and will work as necessary with the subject matter experts identified by the customer to support this effort.
• Responsible for performing Functional Testing for testing API using SaopUI supporting HTTP.
• Responsible for maintaining and publish a release plan identifying all issues prioritized and work status.
• Provided analysis on COTS products to streamline the workflow
• Responsible for analyzing all eFMS application and database occurrences to identify all FSO and Office code references /dependencies to the FSO.
• Developed a database to remove all occurrences from the application and database.
• Created a plan and script to covert specific data as required.
• Responsible for removing all FSO dependency not only in the eFMS system, but also remove all reference to the term "FSO" throughout all ASR reports.
• Lead for all testing, System Integration Testing, supporting User Acceptance Testing (UAT), supporting Production releases and post production efforts.
• Responsible for UAT Test plan and UAT Test scripts
• Lead UAT team during UAT Phase.
• Responsible for coordinating UAT and Helping users conduct effective testing.
• Responsible for all TSLC documents and supporting required signoffs.
• Responsible for all SOX documents and supporting required signoffs.
• Responsible for supporting all audit and review activities related to the code, effort, including SOX and TSLC, and other audits and/or inquiries as required.
• Responsible for making updates to any technical diagrams, work flow diagrams, integrated support diagrams and other documents that are impacted by the effort.
• Wrote user stories (facilitated User story workshop)

Confidential, Alexandria, VA

Business Analyst

Responsibilities:

• Business analyst for the transition of PGA (Partner Government Agency) paper's process to be streamlined through ACE (Automated Commercial Environment).
• Collaborated with external and internal stakeholders for gathering requirements, understanding the scope and future state.
• Developed and managed project plans while providing status updates to management.
• Captured and updated user stories/requirements in user story format.
• Active lead in technical reviews and inspections of requirements
• Participate in Daily Scrum Stand up Work with the development team to ensure all changes are corrected accordingly
• Collaborated on an effort to create a dashboard for the management team that will provide at a glance where each PGA stands.

Confidential, Alexandria, VA

Business Analyst / Requirements Analyst

Responsibilities:

• Responsible for all user stories / requirements were updated and clarified at each iteration of the sprint and resubmitted for prioritization, review, and approval.
• Responsible for the preparation of Business Requirements Document (BRD) and the conversion of Business requirements into Functional Requirements Specification (FRS) and Technical Specification using Rational Requisite Pro Define.
• Active participant in technical reviews and responsible for ensuring that requirements are complete and appropriately documented, reviewed, approved, and baseline.
• Track requirements status and change activity throughout the project life cycle.
• Responsible for the Evaluation of potential COTS product.
• Provided White paper analysis to provide future COTS product to replace OEMS with 80% out of the box and 20% customization.

Confidential - Troy, MI

Business Analyst

Responsibilities:

• Collaborated with the Users, Designers and Developers, Project Manager and SMEs
• Used Agile methodology and held role as Scrum Master following sprint/stand up sessions
• Wrote user stories (facilitated User story workshop), analysed the Iteration Burndown charts and reviewed defects.
• Successfully documented User Stories and facilitated Story Point discussions and converted business / IT requirements into logical components for tracking and transfer to development tasks through the use of Rational RequisitePro and ClearQuest.
• Performed Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application.
• Conducted JAD Sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.

Confidential - Bellevue, WA

Business Analyst

Responsibilities:

• Responsible for conducting JAD sessions for project definition, resource identifications, deliverable prototype identification, and user interface design and database schemas needed.
• Authored Data Flow diagrams / Work flows, Sequence diagrams and Business Process models with special detail to Sub-Processes.
• Defined Activity flow diagrams in conjunction with UML diagrammatic representation to define various levels of data and control flow.
• Developed use-cases for the system with special emphasis on defining Parent-child use case hierarchy as well as supporting Extension and Inclusion use cases as derived from the base use case.
• Created test strategies targeted for requirements validation.
• Helped develop specific plans and tests to ensure that proposed system and business processes meet those requirements, as they are being planned, developed, delivered and supported.
• Interfaced with testers for rapid creation of test cases for functional, regression, recovery, GUI, and integration testing purposes.
• Various measures of Verification and Validation were implemented to ensure prompt & accurate data entry in the application.

Confidential - Houston, TX

Business Analyst

Responsibilities:

• Responsible for gathering business rules, functional requirements and non-functional requirements.
• Collaborated with internal stakeholders to develop a system that can integrate with vendors existing system by consuming vendor's web services.

Confidential - Jersey City, NJ

Business Analyst

Responsibilities:

• Responsible for laying out business needs in the form of Business Requirements Documents to our technology partners to make data requirement are correctly mapped to client needs.
• Conducted GAP analysis between current and desired system
• Created and updated Business Use Cases based upon the changing needs of the business users

Confidential

Business Analyst

Responsibilities:

• Responsible for defining the scope of the application as well as validated business requirements based on SRS.
• Designed business process models such as context and data flow diagrams, Entity Relationship diagrams for value-addition of existing business solutions
• Documented and implemented TQM ethics and university quality management policies and procedures
• Tracked, maintained and documented change requests and defects through Mercury's TestDirector.