SUMMARY

• Masters in Computer Science and over 8 years of work experience in Business Analysis, Software Consulting and Software Testing projects using several web - based and non-web based applications, products.
• Certified Scrum Master (CSM).
• Experience in SDLC Models such as Waterfall, Agile- Scrum.
• Liaison with business partners, development team, and technology. Acts as the Subject Matter Expert (SME) for business products & applications.
• Facilitate meetings with business, technology teams for requirements gathering, Design walkthroughs and decision making using JAD sessions.
• Excellent oral and written communication skills with impeccable interviewing and presentation skills.
• Analyze and identify moderately complex and competing business requirements across business functions.
• Develop business data requirements in the form of business and data models. (I.e. leveraging Visio to document workflows).
• Drive prioritization of project requirements.
• Develop requirements plans and schedules.
• Collaborate with business, Project Manager & team to identify of Project High Level Scope / Initiation Documents
• Developing Project Charter and Project Execution Plan docs with Business and Project Manager
• Identify subject matter expert resource projects.
• Act as the liaison between the business and technical teams to articulate business needs and system capabilities.
• Publish, distribute and ensure sign-off of the business requirement documents and/or test scenarios and test plans.
• Communicate with business partners using data and process models to clarify and validate requirements.
• Write project documents (e.g., business cases, requirements, test cases, test scenarios, test plans and cost benefits).
• Assist with developing and implementing change plans.
• Participate in the creation of training plans to implement new skills.
• Excellent skills in Unified Modeling Language (UML) diagrams, such as Use Case diagrams, Activity diagram, Class diagrams, and Sequence diagrams.
• Develop mock-ups to propose solution to business and team
• Work with business to update prototype as base-model for gathering requirements
• Constantly update prototype as part of requirements elicitation
• Manage changes to baseline requirements.
• Ability to organize and conduct meetings effectively and efficiently
• Capture business needs/requirements in form of excels and word documents that will result in successful development of sitemaps and wireframes.
• Work with different groups to create sitemaps. Sitemaps, mockups, prototype and wireframes will become baseline for writing detailed functional and non-functional requirements.
• Drive workflow analysis and other business process analysis to identify and clarify requirements.
• Conduct business process management analysis to meet business needs.
• Conduct analysis of and document the current state of business process, workflows and technology using MS Visio.
• Perform gap analysis to compare as-is with the to-be business processes, and offer solution recommendations.
• Evaluate organization and stakeholder change readiness.
• Identify, manage and recommend business process management improvements.
• Interpret meaning and implications of business metrics, data and reports to achieve project goals.
• Gather information to support the project team with interpreting financial tools and reports (e.g., profit and loss, CBA).
• Develop business benefits realization measures of business cases, with guidance when necessary.
• Translate solutions into action plans designed to achieve business goals.
• Develop innovative solutions to cross-functional moderately complex problems, taking into consideration day-to-day operating issues.
• Coordinate implementation of changes to existing workflows or applications.
• Document workflows and participates in walkthroughs.
• Review and/or prepare test plans, test cases, test scenarios and scripts of SIT, UAT for small-medium sized projects.
• Perform user acceptance testing and helps with triage and clarification of issues uncovered in user acceptance testing for the application development teams.
• Facilitating Daily Stand-up meetings, Sprint Backlog meetings, Sprint Review Meeting, Retrospect meeting, Product Backlog grooming Meetings
• Developing Responsible, Accountable, Consulted, and Informed (RACI) Matrix.
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decisions.
• Documentation of training materials on new and existing functionalities to support change management.
• Training docs to users to ensure adoption of the new systems.

TECHNICAL SKILLS

Technologies: Business analysis and SIT/UAT Testing, Business Consulting, Certified Scrum Master (CSM)

Databases: Sybase using SQL Advantage, SQL Server

Operating Systems: Windows 2000, Windows XP, UNIX

Task and requirement management: JIRA

Defect management: Clear Quest

Test management tool: HP Quality center/ALM, JIRA

Requirements management: SharePoint, HP Quality Center/ALM

Project Management Tools: MS word, MS Excel, MS Access, MS PowerPoint, MS Project, SDLC 2.0, SharePoint

Business Modeling Tools: MS Visio, UML

Project Methodologies: SDLC, Agile- Scrum, Waterfall, Incremental, V-model

Content Management System: Adobe Experience Manager (AEM)

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Sr. Business Analyst Lead

Responsibilities:

• Act as a bridge between business and technology team for project communications, activities and software development.
• Facilitating meetings with business and stakeholders kick-off the project and determine Project scope.
• Elicit high level Business needs and requirements and develop Business Requirement doc.
• Develop prototype as base-model for gathering and eliciting business requirements.
• Capture business needs/requirements in form of excel and word documents to create sitemaps and wireframes.
• Develop use cases, functional and non-functional requirements using Sitemaps, mockups, prototype and wireframes
• Manage and validate changes in requirements.
• Develop data and system workflow diagrams using Visio.
• Develop Responsible, Accountable, Consulted, and Informed (RACI) Matrix.
• Get business & IT signoff on Requirements before moving to design & Development phase
• Develop test plan, test strategy, and test cases for System testing SIT and user acceptance testing UAT
• Work closely with development team and participate in design review meetings to validate design meets Project scope and objectives.
• Execute test cases, report issues and finally get signoff on test results from business.
• Following TRP Software Development Life Cycle (SDLC) standards and compliance
• Attending BA-Developer meetings to discuss updates of the projects, Present roadblocks, problems and issues of projects to get team’s feedback.
• Working on different Investment Vehicles such as Separate Accounts, Institutional Mutual Funds, US Mutual Funds, US trusts, SICAV Funds, and Australian Unit Trusts.
• Conduct and work on several Digital Process Improvement projects.
• Experience working on integration projects, moving from legacy systems to new systems.
• Building, designing and Content Authoring website pages using Adobe Experience Manager (AEM) - DAM, templates, Components, Page, Site, Workflows
• Managing Project tasks in SharePoint and service now
• Develop processes to constantly improve efficiencies across different teams such as New Process creation to align business, front end, middleware, backend and support teams.
• Experience working on SharePoint Applications
• Develop requirement traceability matrix

Confidential, Phoenix, AZ

Agile Business System Analyst (Scrum Master)

Responsibilities:

• Interact with business and stakeholders to understand and document business needs and requirement
• Participate in Project initiation phase to create Project Vision Document
• Develop user stories and maintain Product Backlog
• Work with Scrum team to break user stories to tasks and facilitate task planning meetings
• Facilitate Sprint Release meeting, daily stand-up meetings, sprint review meeting and retrospect meetings
• Work with Technologies teams to develop and evaluate business requirements
• Remove any impediments faced by the Scrum team
• Prepare requirement traceability matrix and use cases and requirements documents
• Perform Gap Analysis for current and future systems
• Requirements management using SharePoint
• Using MS Visio for preparation of data and business flow diagrams
• Ensure that all documentation is completed to a high standard and adheres to compliance standards by using checklists and set procedures/standards
• Work with testing team and business partners to determine system and user testing requirements, and coordinates testing phases
• Lead the analysis of potential operational and financial impacts on upstream/downstream systems
• Proactively provide technical consultancy throughout the development lifecycle
• Analyze current operational procedures, identify problems and determine specific system requirements.
• Provide regular updates to Program Management team
• Change control and version control management using SharePoint
• Work with business partners to align technical solutions with business requirements
• Demonstrate knowledge of both Technology and business processes
• Effectively managing multiple competing priorities, including business requirements, analysis, testing, and implementation
• Working on projects with Agile and waterfall as the SDLC model
• Using structured thinking, Problem Solving & Attention to detailsto come up with solutions for business problems.
• Participate in Process Improvement meetings and sessions.

Confidential

Agile Senior Business Analyst (Scrum Master & Product Owner)

Responsibilities:

• Helping Project Manager and Scrum Team to implement Agile-Scrum model and move away from traditional waterfall model
• Mentoring team members to follow agile-scrum processes
• Helping team to determine velocity of Sprint
• Meeting with business and stakeholders to identify Business Requirements and create Project Vision Statement
• Write User Stories with Acceptance criteria
• Facilitating Sprint Release meetings
• Facilitating Daily Stand-up meetings, Sprint Backlog meetings, Sprint Review Meeting and Retrospect meeting, and Product Backlog grooming meetings
• Facilitating Sprint Planning & Task Planning meetings
• Remove any impediments faced by the Scrum team
• Using JIRA for Task Management and status update
• Responsible for trade processing from FO to MO and till BO (gloss) in UAT environment. Aware of Straight through Processing (STP).
• Single contact person for handling all the trade related functionalities from FO to BO
• Frequent discussion and participation with business on several functionalities related to product in live (production) environment.
• Simulation of prod scenarios in UAT with history live data
• Having discussion with Front Office, Middle office and back office users, leads for requirement gathering
• Using several Web-based applications for Order Management systems such as Optime, Fibex
• Using several Web-based application for generating reports and reports management using business objects
• Documentation of training materials on new and existing functionalities to support change management. Training docs to ensure adoption of the new systems.
• Using FDA and SDM, web-based Java applications to manage static data maintenance.
• QA- testing of Middle Office application Fidessa CTAC and Front office application Optime and Fibex
• Coordinating processing of trades in Gloss (BO) to check there is no reject by the Back office application
• Preparation of functional, regression and UAT test cases based on discussions with the business and FO, MO and BO teams and obtained the UAT signoff.
• Execution of Functional and Regression Test Cases using Quality Center
• Providing daily and weekly progress of deliverables to onsite and offshore managers
• Participating in status calls for releases with the onsite and offshore managers
• Defect reporting and tracking using Quality Center and JIRA
• Analyzing new requirements to check impact on the existing functionality
• Providing application user support to end users
• Documentation of training materials on new and existing functionalities
• Followed Agile Scrum methodology to develop and document requirements and update backlog lists for each sprint.
• Pro-actively worked towards problem solving, defined the problems by removing ambiguity and conducted impact studies to avoid the delay in sprints.
• Used analytical skills to deal with the project issues with a responsible, result-driven work ethic
• Worked on OASYS and OMGEO (CTM) systems for Client trade allocations

Confidential

Senior Consultant

Responsibilities:

• Understanding the requirements from users and stakeholders.
• Preparing the traceability matrix for requirements and test scripts
• Using DML for loan activities such as loan origination, reallocation, close, repo agreement etc.
• Use several web-based java applications such as SLE1 and SLE2 for managing loan settlement and corporate actions.
• Help Team Lead in creating and reviewing Test plan
• Design, develop and execute Prepare test cases for functional, regression and UAT testing based on discussions with the technology and BA team
• Defect tracking and management using Clear Quest
• Providing daily update to clients regarding the deliverables
• Preparing execution reports for regression releases and functional testing completion
• Participating in status calls for releases with the client(s)
• Handling resources and providing knowledge transfer to them

Confidential

Business Analyst

Responsibilities:

• Creation of Functional Specifications Document
• Creation of Functional Analysis Document
• Analysis of web-based Confidential portals/websites of different countries.
• Understanding Confidential web-based applications working in different countries.
• Requirements management using Quality center
• Preparing L0 Estimates for the Requirements after analyzing the BRD (Business Requirement Document)
• Reviewing test cases
• Providing support to SIT, regression testing and UAT
• Technical and functional guidance to new team members
• Attending calls with business and other teams

Confidential

IT Consultant

Responsibilities:

• Understanding the requirements from users and stakeholders.
• Preparing the traceability matrix for requirements and test scripts
• QA testing of SSGM's Front Office, Middle Office and Back Office applications like FIDESSA, e-PAM, GLOSS
• Preparing test plans for Fidessa applications
• Preparing test plans for several web-based applications such as ePAM for Portfolio management, Gloss for Back office settlement.
• Prepare test cases for functional, regression and UAT testing based on discussions with the technology and BA team
• Executing Test Cases as per Test Plan for Functionality test and Regression testing
• Defect tracking and management using JIRA
• Providing daily update to clients regarding the deliverables
• Preparing execution reports for regression releases
• Participating in status calls for releases with the client(s)