SUMMARY

• 7 years of diverse experience as a Business Analyst in multiple IT domains.
• Strong knowledge of Business Analysis methodologies and Software Development Life Cycle (SDLC) using Waterfall and Waterfall - RUP, Waterfall-Scrum (hybrid), and Agile-Scrum.
• Efficient using various Requirement Elicitation/gathering techniques like user interviews, workshops, email surveys, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures.
• Skilled in preparing Business Cases, Business Requirements Documents, Use Cases, Functional and Technical Specification Documents, Requirement Traceability, Traceability matrices, Test plans, Test scripts and Software Development Plans.
• Skillful GAP analysis, Cost benefit analysis, Risk assessment, and SWOT analysis.
• Experienced in UML and Use Case Analysis, identifying Key performance indicators (KPI), and Change Management.
• Defining Test Cases, analyzing bugs, interaction with team members in fixing errors, User Acceptance Testing (UAT), Client Acceptance Testing (CAT) and knowledge of QTP and Quality Center. Excellent knowledge in creating User Acceptance Criteria for various stages of software testing.
• Experienced in managing client-interactions, project planning, scheduling, and development teams
• Knowledge of risk management, performance measure development, process development, and WBS development.
• Conducted Joint application development (JAD) sessions with relevant Subject Matter Experts to assess and document current configuration.
• Experienced in using different UML diagrams including Use Case Diagrams, Sequence Diagrams, Activity Diagrams and Collaboration Diagrams.
• Hands on experience with Data Warehousing, Dimensional Modeling, Data Analysis, Data loss prevention, Data Mapping, and Data profiling.
• Created data flow diagrams, data mapping from Source to stage and Stage to Target mapping documents indicating the source tables, columns, data types, transformations required and business rules to be applied.
• Responsible for initial phases of data integration for enterprise wide Application Using Service Oriented Architecture (SOA) and Enterprise Service Bus (ESB) Platform.
• Strong knowledge of all functional areas of business including Healthcare, Retail, Ag-based, Finance, Marketing and IT.
• Abreast with the .Net and Java platforms, especially with 3 tier architecture which involves User Interface, Middle Tier,
• Excellent Team Building and Problem Solving skills in conjunction with strong Technology and Engineering background
• Ability to manage (Multiple) project tasks with changing priorities and tight deadlines.
• Ability to articulate alternative solutions and reasoning behind the alternatives. Excellent communication and presentation skills along with strong interpersonal & analytical skills.

TECHNICAL SKILLS

Project Methodologies: SDLC, Agile/Scrum, Waterfall, Rational Unified Process (RUP)

Tools: UML, Share Point, HP Quality Centre, Rational Suite, MS Visio

Software Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Access), MS Project

Database Tools: Oracle 9i and 10 g, MS SQL Server

ETL/Reporting Tools: Informatica, BO, SSIS, SSRS, Crystal Reports, MicroStrategy.

PROFESSIONAL EXPERIENCE

Confidential, Des Moines, Iowa

Senior Business Analyst

Responsibilities:

• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders.
• Gathered high level requirements and developed scope of the project.
• Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing reporting portals.
• Performed the requirement analysis, impact analysis and documented the requirements.
• Followed a systematic approach to elicit, organize, and document requirements of the system.
• Implemented order status and payment records as change data captures on the data warehouse DB.
• Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the high level requirements.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Prepared Functional Design Specifications (FDS) employing Use case scenarios, sequence diagrams and class diagrams.
• Documented Test Cases and assisted the QA Team with the Test Plan. Documented the Traceability Matrix for tracing the requirements and the Test Cases related to them.
• Prepared Demo on SharePoint for various businesses to get new approvals.
• Performed User Acceptance testing and documented detailed results.
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.

Environment: MS Office (Word, Excel, Access, PowerPoint, Visio Outlook), SQL Navigator, Clear Case, HTML, Sybase, UML, Requisite Pro and Data Mapping/Modeling, MS Project, RUP, Guide Wire, Object Oriented Analysis and design (OOAD), Rational Analyst Studio

Confidential, CT

Senior Business Analyst

Responsibilities:

• Managed Agile Delivery process method.
• Initiated new Project Discussion & worked on building personas.
• Facilitated all the SCRUM meetings; Conducted Sprint Planning, daily Stand-up, Story Writing, Prioritization & Demo meetings as part of the Scrum routine; Managed Information, relevant to Sprints using Version One Tool.
• Documented User Stories in the Product Backlog; Driven the Story Review Meetings while ensuring that a clear Acceptance Criteria has been derived for each User Story.
• Performed Product Demo to the Business Steering Committee along with the Product Owners.
• Tracked the pre-work required for the User Stories before they are ready for development using the Kanban Board.
• Developed Guide Wire Policy Center application interfaces with Documaker for Policy Data retrieval and Document production.
• Utilized existing documentation to coordinate with the technical team members, particularly with Product Owners to gather project related information.
• Drafted & Reviewed user stories & spikes in the Product Backlog.
• Designed, created and maintained the project related documentation using SharePoint.
• Collaborated with the team to encourage open communication; Updated physical Task boards and Kanban pre-work Boards.
• Participated in the 2 day-Agile Boot camp led by Scrum Trainer/Coach.
• Created Web-Interface Mock-ups for the Project.
• Conducted research to ensure the feasibility of the proposed requirements.
• Designed and developed Statement of Work (SOW) & Work Estimation documents.
• Developed Test Plans for IT and Business Area use; Facilitated Business Area Testing and Issue Log
• Assisted in resolving Developer issues/questions

Environment: SCRUM - Agile methodologies, Waterfall, Axure, User Experience Design (UXD), Personas, MS Office (Excel, Visio, Project), MS Sharepoint, MS Outlook, Web-Applications.

Confidential, South Richfield, MN

Business Analyst

Responsibilities:

• Designed and developed use cases, activity diagrams, and sequence diagrams.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Rational Rose, Visio and Requisite pro.
• Performed extensive GAP analysis, Data Analysis, Data Requirement Analysis and Data Mapping.
• Assisted with User Acceptance Testing, developed and maintained quality procedures ensuring that appropriate documentation is in place.
• Worked with gathering information from the initial Change Requests, initial user stories, and meeting notes and converting them into a User Story document; updated and created Process flows.
• Worked with the users to finalize the user stories and gather their approval; participated in the grooming meetings to breakdown the work items into testable units.
• Provided walk-throughs of User Stories, Mock Ups and User Acceptance Criteria to Development team, QA and Stakeholders during the work item Kick-Off Meetings.
• Supported Development team & QA during the development and testing phase to define scope and communicate with the users in case of questions and to avoid scope creep.
• Participated in the Project Retrospection to review the project and discuss learning and improvement areas; utilized detailed knowledge of application features, scope and impact of business needs throughout analysis.

Environment: Rational Rose, Requisite Pro, Quality Center, MS Office (MS Word, MS Excel, MS Access), Crystal Reports, Java, Oracle

Confidential

Systems Analyst

Responsibilities:

• Worked with the Project Manager and senior Business & QA Analysts in defining, documenting and diagramming the business needs.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases (Inception, Elaboration, Construction and Transition) of the Software Development Life Cycle (SDLC).
• Facilitated JAD/JAR sessions with SME / business users to gather and document requirements.
• Identified the key business processes, requirements and use case scenarios to facilitate the construction of Business Rules Engine (BRE) for system integration and design.
• Called and participated in periodic Risk Analysis meetings with the project manager, developers, management, product marketing team, and the QA team. This resulted in the assessment and identification of the main risks to the project, put in place processes to minimize them.
• Involved in Change control process monitoring and impact analysis.
• Prepared Business Process Models (BPM) that includes modeling of all activities of the business from conceptual to procedural level.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Performed manual testing to verify the functionality of the application and reported any defects using Clear Quest.
• Performed manual testing for few Test Cases and verified their working by using positive and negative data.

Environment: Windows XP, Test Tracker, QA Wizard pro, RUP, UML, MS Visio, Oracle11i, MS SharePoint, MS Access.