SUMMARY

• Over 7 years of experience as Business Systems Analyst including Change management, Project planning and management, Software analysis and Design.
• Domain Experience in Financial, Health Care, Mortgage, Banking, Mutual Funds, Trading and Asset management Organizations.
• Worked extensively on User requirements gathering and development of Functional specifications through JAD sessions and User Interviews.
• Extensive experience with Object oriented Analysis and Design using Rational Unified Process (RUP), Waterfall methodology and Agile Modeling.
• Proficient in working on Rational tools including Rational Rose, Rational Clear Case, Rational Clear Quest and Rational Requisite Pro.
• Proficiency in developing Use case models, collaboration diagrams, sequence diagrams, state diagrams, activity diagrams and class diagrams as per UML methodology.
• Expertise in Microsoft Visio and Rational Rose software to design Business Process Modeling, process flow diagrams and work flow diagrams.
• Experience of Data Analysis, Data Mapping, Data Modeling, E/R modeling, constraint design, and attribute definition with Entity Relationship Diagrams using ERWIN4.0 software.
• Hands on experience with reporting tools such as Cognos, Micro Strategy, Business Objects.
• Performed Confidential analysis and root cause analysis to find effective solutions.
• Extensive experience in Preparing Test Plans, Test Cases and Test Scripts using manual and automated testing tools such as Mercury Quality Center, Winrunner, Load Runner.
• Ability to meet deadlines and handle pressure coordinating multiple tasks.
• Thorough understanding of various methodologies like Waterfall, Iterative, and Agile.
• Expertise in UML Modeling, including Activity Diagram, Sequence Diagram, Use Cases, State Chart Diagram, Deployment Diagram, Class Diagram, and Component Diagram.
• Expert in Root Cause Analysis and Risk Assessment studies.
• Multi - tasking and organizational aptitude, quick learner with ability to produce results both independently and in a team.
• Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.
• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation.
• Experience in working with cross-functional teams. Team player and self-starter.

TECHNICAL SKILLS

Platform: Windows 2000/XP/NT

Methodologies: Agile, JAD, Waterfall, RUP

Office Tools: MS Project, Visio, Word, PowerPoint, Advanced Excel, MS Sharepoint

Databases: MS Access, MS SQL Server 2000, IBM DB2

Software Tools/Utilities: MS Word 7.0, MS Excel, MS PowerPoint 5.0, MS Access, IBM COGNOS Business Intelligence tool.

Management & Testing Tools: Requisite Pro, Rational Rose, Rational Clear Quest, Visio, Rational Clear case, Finacle CRM, Fogbugz, Clarity.

PROFESSIONAL EXPERIENCE

Confidential. Allen, TX

Business Analyst

Responsibilities

• Assisted product manager in devising the project vision which included a high-level features matrix
• Defined business use cases to elucidate the product experience based on stipulated scenarios.
• Defined a use case inventory and a use case model based on the features proposed by the business.
• Analyzed proposed functionality and recommended cost effective alternatives where possible.
• Interviewed end-users and documented process hurdles that could be mitigated.
• Performed Confidential analysis of business rules to reduce risk by supporting tighter controls and increasing order supervision with suitability checks.
• Developed activity diagrams to educate business about technological gaps that could be resolved.
• Assisted vendor in the development of a low-fidelity prototype; facilitated usability sessions to test the conceptual prototype.
• Defined qualitative and quantitative metrics to assess success of the prototype
• Performed comparative analysis of final results and presented findings to business proponent and steering committee.

Environment: RUP, UML, Test Director, MS Office, MS-Project, MS Visio, SWIFT Messaging, Windows 2003 server, Crystal Reports, Ksh,.Net, UNIX, VBScript, CICS, JCL, COBOL.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Used UML to define business functional requirements.
• Work on enhancements required by Line of Business.
• System Testing of enhancements.
• Prepare High level design for enhancements.
• Develop and maintain project plan using MS Project. Made sure that all the deliverable met its deadline.
• Studied the existing system for performing Feasibility Analysis for designing Inter Corporate deposit module which uses SWIFT messaging system and changes in Risk Module.
• Worked as point of contact between users, stakeholders and developers.
• Facilitated JAD sessions with individual group of clients and technical units.
• Performed Object oriented analysis and design and developed work flow diagrams using MS Visio.
• Created Risk Analysis Documents and Risk Management Plan.
• Conducted functional walkthroughs and supervising the development of user manuals for customers.
• Provided staff training on products and applications.
• Documented change requests. Ensured that changes met its end result.
• Performed Confidential analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Assist with user testing of systems (User Acceptance Testing), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Worked with development and testing teams to accomplish timely release objectives.

Environment: Test Director, RUP, UML, MS Office, MS-Project, MS Visio, SWIFT Messaging, Windows 2003 server, UNIX, VBScript, Crystal Reports,Ksh,.Net, COBOL, CICS, JCL, Rexx, and client/server architectures

Confidential, CT

Business Analyst

Responsibilities:

• Conducted research and analysis of business and financial business situations, issues and problems.
• Conducted Requirements Analysis and Design using Rational Rose and Rational Requisite Pro.
• Provided input to the project work plan for business analysis team activities and deliverables.
• Completed and developed business requirement updates while working with user groups (the research team members) to define priorities.
• SQL queries to access the data needed for analysis for the project from the oracle database.
• Worked with the QA team lead to ensure compliance with all requirements.
• Involved in writing test plans, defining test cases, test scenarios and data sets;
• Developed and maintained test scripts, analyzed bugs and interacted with team members in fixing errors.
• Performed integration testing, Regression testing, functional testing, system testing and load testing.
• Execution of test scripts using Mercury WinRunner and test director.
• Used MS Project 2003 for status and reporting and planning.

Environment: Rational Requisite Pro, Rational Rose, UML, RUP, SQL, Windows 2000 platforms, Mercury Winrunner, Test Director, Microsoft Office 2000 tool, Microsoft Project.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Responsible for analyzing business and system functional needs into Business Requirement Specification (BRS) and Functional Specification Document (FSD).
• Used UML for gathering requirements and creating Use Case Diagrams for the purpose of other stakeholders in the team to understand the workflow of the system.
• Involved in periodically JAD sessions for the purpose of the project updates as well as in the weekly meetings to discuss the present project status.
• Involved in analyzing massive and highly complex data sets, performing ad-hoc analysis and data manipulation.
• Extensively used SQL queries to extract the data from different fiscal week, fiscal quarter for different stores as required for analysis from the Teradata, Oracle databases.
• Worked with Cognos and Micro Strategy reporting systems to extract the data for analysis using filters based on the analysis.
• Worked with Clear Quest to create new defects, resolve existing defects, and change the status of defects.
• Used Clear Case to make changes to existing versions of the document and assigning new droplets for the upcoming releases.
• Developed and maintained test scripts, analyzed bugs and interacted with team members in fixing errors.
• Worked on complex information model, logical relationships, and the data structures that support different Confidential brands.
• Provided input to the project work plan for business analysis team activities and deliverables.

Environment: Rational Requisite Pro, Rational Rose, Rational Clear Quest, Rational Clear Case, UML, Teradata, Oracle, Cognos, micro strategy, MS Office 2003, MS word.

Confidential, Bloomington, IL

Business Analyst

Responsibilities

• Prepared Use Case models based onBusiness Requirement Documentationgathered through interaction with users.
• Worked throughout theSDLC, which included requirements, specifications, design, analysis and testing utilizingRUPmethodology.
• PerformedGap Analysisto check the compatibility of the existing system infrastructure with the new business requirements.
• Involved in creating and enhancing requirements, analysis and design usingRational Tools(Rational Rose, Rational Requisite Pro, Rational Clear Case, and Clear Quest).
• Assisted the project manager in preparing theproject schedules,milestone trackingandresource allocationusingMS Project 2000.
• Involved in project planning, coordination and implementation ofQAmethodology.
• Performedbusiness process mappingfor new requirements.
• Creatinguser requirements documentfor companywide reports by interacting with end users and developers.
• Interact with the developers and defined the needs to update the design of theGraphical User Interface.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Worked with theData Modelers, DBA’sandQAteams to resolve issues that arose during the implementation phase.
• Assisted in thedevelopment,designandimplementationof new relational or multi-dimensional databases, including the analysis of user needs.
• Responsibilities also includedanalyzingandtestingtheuser interfaceand constantly redesigning the system to increase its user friendliness for the clients
• A major responsibility included interacting with the users and business relationship managers and implementing changes on the database in order to ensureUATapproval.

Environment:XML, UAT, UML, Rational Suite, MS Excel, MS Access, MS Word, MS Power Point, Windows 2000, UNIX, Java, Netscape, Firefox, MS- Outlook.

Confidential

Business Analyst

Responsibilities:

• Worked with different Mortgage Business Applications like Loan Origination, Loan Processing, Loan Underwriting, and Loan delivery systems.
• Gathered Business requirements for various services from Loan Origination to Loan Delivery service that include Underwriting and Price Request service, Rate Lock / Option Notification service, Credit Report service, Eligibility service, Property Assessment Lookup Request service, and Case File ID Request service.
• Conducted Requirements analysis by interviewing Project Stakeholders and Subject Matter Experts.
• Developed Use Cases and UML diagrams like Activity diagrams and Use Case diagrams using Magic Draw
• Guided Testers in conducting Data driven tests, GUI tests during the Application Development process

Environment: XML, UAT, UML, MS Excel, MS Access, MS Word, MS Power Point, MS-Outlook