Business Analyst Resume Profile

Summary

Confidential

Technical Lead / IT Application Support

Created Business Requirement Documents B.R.D for Software Development Lifecycle of in house loan software application.
Queried and leveraged SQL to, isolate issues, resolve bugs and QA test all enhancements and bug fixes prior to releasing a new app to production.
Strategized with Asset managers to improve asset management application usability promote our group.
Managed UAT approval process and resolved all user requests with a sense of urgency while promoting myself as the new face of our Front Office in-house application.
Built reports for administration using SQL Server Reporting Services to help assist in identifying errors and offer risk prevention.
Devised marketing strategies to increase visibility for our Asset Managers deal management application.

Confidential

Assisted team in mapping, QA testing, sign off, execution, and training of Business Objects, which was a pioneering global reporting platform for Operations.
Developed new reports using Business Objects SQL Server Reporting Services for real time access to the users.
Captured all trades that were classified as high risk with VBA developed macros for our monthly management conference.
Monitored, enhanced and maintained SharePoint site, as well as Issue Tracking Ops Control page.
Managed Sharepoint team site, and evaluated requests from SharePoint reporting queue, to automate reports that were produced manually increasing group credibility.
Rectified and isolated all critical issues surrounding reporting matters before the issue was escalated by debugging, maintaining, updating and re- engineering VBA code. This was prior to converting our reports to Business Objects model helping us to earn a high quality reporting reputation.

Confidential

Business Analyst

Generated financial reports and monthly cost metrics for Treasury Security Services business leads.
Reconciled technology end items, which were now allocated to the correct user using MS Access. This reduced the time to create our monthly cost reduction reports by 2 weeks.
Devised test requirements, plans, use cases and participated in user acceptance testing UAT .
Met monthly with Sr. Business Analysts, and support team to resolve issues and verify fixes.
Team Leader of un-scanned workstation project reduced potential risk PC's by 15 , impacting savings.