Summary

• 8 years of experience with strong business analysis skills and an understanding of the Software Development Life Cycle SDLC .
• Analytical, enthusiastic and innovative Business Analyst with information technology experience in Insurance and Banking domain.
• Experience in gathering Business and Functional Requirements, developing Business Requirement document, Functional specification document, Communication plan, Use Cases, Test Plans and Test Scripts.
• Excellent Communication, Presentation and Management skills.
• Creating and maintaining Requirement Traceability Matrix concerning design documents.
• Performed a variety of tasks including Project Management and Decision Support systems.
• Experienced in Elicitation techniques like questionnaires, brainstorming, focus groups, prototyping, cost/benefit analysis and risk analysis.
• Expertise in the use of a broad range of technologies including Business Process Tools such as MS Project, MS Excel, PowerPoint and MS Visio.
• Experience in preparing training materials and other documents.
• Facilitated JAD sessions and SCRUM meetings, workshops and interviews.
• Excellent in performing GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements and move from the As -Is towards the To-Be scenario.
• Proven ability to contribute significantly to projects independently and in a team environment.
• Extensive experience in Functional and User Acceptance testing UAT .
• Good knowledge in SQL, JAVA programming language and tools like SOAP UI, TOAD.
• Proficient at adapting quickly to changing work environments with a strong desire to learn new technologies, tools and applications.

TECHNICAL SKILLS:

PROJECT:

Confidential

Business Analyst

Roles and Responsibilities:

• Involved in the entire Software development lifecycle.
• Identified and documented business requirements from clients while translating them into MRDL Maintenance Requirements Document Lite .
• Involved in coordinating with SME's to gather requirements and document Gaps in functionality.
• Generated several Requirements traceability matrix.
• Assist the Development and QA team to provide clarification on requirements and test cases.
• Interacted with the upstream team, User Interface team and the management team to develop the application. Interacted with Licensing and Contracting team and Data Source team to gather information of Agency/ Producer code details and Agents.
• Created PPM Project and Portfolio Management request for the maintenance requirement planned for the monthly and quarterly release.
• Facilitated JAD sessions to collect business requirements.
• Created UAT Test Plans and Test Cases based on user requirements and functional specifications.
• Conducted Risk analysis and developed Mitigation plans.

Tools Technology: Windows, MS Office MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint and Quality Center.

Confidential

Title: Business Analyst

Roles and Responsibilities:

• Identified and documented business requirements from clients while translating them into Business Requirement Document.
• Generated Requirements traceability matrix.
• Interacted with the upstream team that expose the webservice to gather the required parameters to be passed and to be received.
• Interacted with DBA team to understand the table relation and the data information.
• Developed UAT Test Plans and Test Cases based on user requirements and functional specifications.
• Conducted Risk analysis and developed Mitigation plans.
• Interact/Assist the Developers and QA team to provide clarification on requirements and test cases.
• Used Quality center to look for the defect details and status.
• Used SOAP UI to verify the request and response parameters form the upstream system.

Tools Technology: Windows, MS Office MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint , Quality Center and SOAP UI.

Confidential

Junior Business Analyst

Roles and Responsibilities:

• Validate and close the PPMs after each release.
• Maintain traceability and status of requirements.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Trained to prepare Functional Requirement Specifications based on User Requirement Specification.
• Involved in collecting business requirements from Business User Group to prepare Business/User/Functional Requirement Specification that provided appropriate scope of work for technical team to develop prototype and overall system.
• Actively Participated in the Weekly Defect Status meetings.
• Trained to analyze the data issues encountered during User Acceptance Testing UAT .
• Involved in preparing documents and matrix for the applications supported.
• Trained to update Project plan and Charter as needed and updating project schedule and tasks using MS Project.
• Involved in preparing the KT documents.

Tools Technology: Windows, MS Office MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint , HTML, SQL.

Confidential

Business Analyst

Roles and Responsibilities:

• Involved in business requirement gathering and preparing the MRDL for the enhancement project.
• Analyzed the current process flows and identified the gaps to build the future process flows Gap Analysis.
• Organized and Documented Business Requirement Document BRD and Functional Specification Document FSD
• Worked with SMEs to create workflows to-be process in MS Visio.
• Analyzed and elaborated the new business processes and improved Application for fee definition attribute mapping, fee assignment, loan assessment, and price recalculation on loan changes.
• Performed detailed analysis of data issues encountered during User Acceptance Testing UAT .
• Maintained Requirement traceability matrix.
• Tools Technology: Windows 7, MS Office MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS Sharepoint , HTML.

Confidential

Junior Business Analyst

Roles and Responsibilities:

• Involved in requirements gathering and analysis.
• Prepare analysis document for enhancement works.
• Involved in developing prototype for the billing application.
• Trained in Java / SQL applications and was involved in developing a module for the internal application.
• Trained to test the application and prepare unit test case and test case document.
• Involved in preparing documents and matrix for the applications supported.

Tools Technology: Windows, MS Office MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint , HTML, SQL, Eclipse.