SUMMARY OF QUALIFICATIONS:

• Exposure to statistical packages such as SAS and data mining tools e.g. SQL server .
• Performed minor tasks on VB.NET and Visual Basic, asp.net
• Proven ability to lead discussions, design walkthroughs, and meetings with business- and technical teams.
• Project experience includes client management, customer interaction, scope definition, workshops, change control boards and walkthrough sessions.
• Worked on different methodologies like BABOK Business Analysis Body of Knowledge , RUP, Agile, SDLC, Six Sigma and Waterfall.
• Experience in business analysis, support, and administration of web portals built on, SharePoint 2010, MOSS 2007, and Windows SharePoint Services.
• Strong analytical skills for understanding business processes, business rules and requirements, and application architecture.
• Detail oriented, customer focused team player experienced in handling multiple projects simultaneously.
• Excellent problem definition, communication, and problem solving skills.
• Domain knowledge of Banking, Pharma, Insurance and health care.
• Worked with SQL queries for data manipulations and has experience with PL/SQL procedures.
• Worked on IVR Interactive Voice Response services to extend our bank business hours to 24/7 services.
• Worked on a development project for Web-based delivery application using Vignette portal components Grids, Pages, Styles, Themes and Navigation items.
• Experiences in preparing test cases, test plans, test scenarios and also familiar with Quality Center.
• Determine the customer relationship management CRM process and allocate the necessary resources for smooth functioning of the procedures
• Traced test cases and functional specifications to SSRs and BPRs using DOORS.
• Consider the organizational plans, nature of competition, market environment and other concerning factors while preparing a sound CRM strategy
• Experienced in working with HP Quality Center and have knowledge with QTP
• Used performance management in stopping our project overruns and reducing cost in our organization
• Extensive experience with all stages of SDLC ranging from traditional to Agile development practices , RAD, quality assurance and testing.
• Experienced in using the Clear Case i.e. for revision control that is the management of documents, programs and other information stored as computer files.
• Experienced in using the Clear Quest for defect tracking, customizable processes and lifecycle traceability for better visibility of software development life cycle.
• Skilled at gathering functional and technical requirements, through integrated JAD sessions with business and technical users, DBAs, developers, SMEs, and Quality Analysts.
• Experienced in designing Use Case diagrams, Behavior diagrams sequence-, collaboration-, and activity diagrams , and Class diagrams based on UML and RUP using MS Visio.
• Developed Use Case diagrams by analyzing the business process followed by Class diagrams, Activity diagrams and Collaboration diagrams using Rational Rose.
• Skilled in test procedure reviews, and regression-, and user acceptance testing.
• Extensive experience using MS Office, MS Project, and MS Visio, MS Access, Argo UML Case tool.

TOOLS TECHNOLOGIES:

PROFESSIONAL SUMMARY:

Confidential

Sr. Business Analyst

Project: Citigroup is a global diversified financial providing wide range of financial products to consumers, corporations, governments and institutional clients. Project was for creating a Metric Reporting dashboard for Citigroup's Institutional Client Group. The application provides a view of individual quantitative measures within number of regions. The dashboard is designed to help senior management track the performance of Institutional Client Group at region level.

Responsibilities:

• Involved in creating feasibility analysis of various Metrics across Citigroup's Global Capital Markets.
• Identified business need for visibility in dashboard application and critical success factors for each Metric Application.
• Interacted with key stockholders to identify key business need for the proposed application.
• Involved in creating benefits documents for the Citigroup's Institutional Client Group.
• Worked closely with key stakeholders and project managers to determine calculated values/measures to include into Dashboard Application.
• Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation.
• Conducted analysis on ICG's risk exposure using KRI
• Involved in project development using Agile: An iterative incremental process of software lifecycle
• Worked on complex information model, logical relationships and data structures that support various data centers.
• Utilized OLAP technologies to analyze and significantly enhance huge amount of data sets.
• Created Business Requirement Documents for the gathered requirements using TFS.
• Worked with designing front-end application by creating screen mock-ups and wire frames.
• Closely interacted with UI designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Involved into Data Warehousing process including analyzing, extracting, transforming and loading data into central hub.
• Identified all the data sources and data elements that need to be integrated for each Metric.
• Created data mapping spreadsheets that mapped each logical data elements to the proposed Dashboard Application.
• Created test data in XML format for QA and UAT testing.
• Created and worked on PL/SQL stored procedures for QA testing and data validation of Metric Reports

Environment: MS Excel, Oracle 11gR2, VB.NET, MS Visio, Agile, Scrum, Crystal Reports, Waterfall SDLC, XML, SharePoint, MS Project, TFS Team foundation Server

Confidential

Sr. Business Analyst/System Analyst

SharePoint 2010, Microsoft BI STACK IMPLEMENTATION

Project: Monsanto is a sustainable agriculture company. We deliver agricultural products that support farmers all around the world. The project involved implementation of SharePoint Server 2010 to enhance the use of the BI infrastructure from the legacy system Report Portal.

Responsibilities:

• Evaluate corporate objectives for implementation of Microsoft SharePoint Server 2010.
• Utilize the Enterprise capabilities of SharePoint to fully interoperate with external line-of-business applications, Web services, and Microsoft Office client applications Business Intelligence reporting, data visualization, dashboards, and advanced analytics and build robust forms and workflow-based solutions.
• Conduct User Meetings with Subject SME's to gather Site Collection Requirements and demo SharePoint functionality.
• Design Site Structure and Layout - Create detailed wireframes for site and page structure.
• Design and create sites for internal and external customers. Apply branding and design requirements, taxonomy objectives, governance policy and roadmap.
• Manage Site Collection Security and permissions.
• Configure SharePoint entities - Performance Point Services, Excel Services, Sites, Lists Libraries, Web Parts, Alerts, Metadata and Workflows.
• Create and convert Performance Point and Excel reports. Publish Dashboards to appropriate SharePoint department team site.
• Support technical and non-technical users to resolve SharePoint and related questions. Test and evaluate system per requirements.
• Followed Agile methodology to reach project deadlines on a weekly basis
• Provide Instructional training to users to use SharePoint Team Sites, create Performance Point reports, create data connections and publish dashboards to Team Sites.

Environment: SharePoint 2010/MOSS2007, InfoPath 2010/2007, Agile, Scrum, MS Office 2010/2007, Nintex Workflows, Control Point 2007/2010, Windows Server 2008 R2, IIS 7.0, SQL Server 2008 R2 .

Confidential

Business Analyst

Responsibilities:

• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability matrix and tagging it in the Rational Requisite Pro.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process
• Worked extensively on Rational Clear-Quest to track Project status, monitor workload and detect issues including defect submissions and enhancement requests.
• Synchronized and prioritized relevant defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Served as a liaison between the users, facilitators and the project team as a team lead.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Coordinated JAD sessions to understand the user requirements and also their systems implementation.
• Involved in the development of Project Plan in conjunction with the Business and IT areas.
• Worked with the project manager and end users to document the product's Vision and the project's Scope. Identified project stakeholders and user classes. Documented user class characteristics and identified appropriate representatives for each user class.
• Elicited requirements using interviews, document analysis, requirements workshops, prototyping, use cases, storyboards, business process descriptions, competitor's application analysis and workflow analysis.
• Created design documentation related to system specifications including user interfaces, security and control, performance requirements, claim processing and data mapping.
• Decomposed high-level business and user requirements into functional requirements. Defined quality attributes, external interfaces, constraints, and other nonfunctional requirements. Created requirements specifications according to standard templates.
• Represented requirements using alternative views, such as analysis models, prototypes, and scenarios.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Received full training on Diamond System to apply as a Benefit Configuration Analyst for Kaiser Permanente. Assessed impact of new rules, benefits documented intended approach.
• Facilitated prioritization of requirements by collaborating between various user classes and developers through JAD sessions.
• Telnet and Unix being used to Load Claims into Diamond System
• Managed changes to baseline requirements through effective application of change control processes. Managed requirements traceability information and tracked requirements status throughout the project.
• Participated in peer reviews of application derived from requirements specifications to ensure that the requirements were interpreted correctly.

Environment: MS Word, MS Excel, MS Visio, MS Project, Visual Basic, Java, Rational Clear Quest and Clear Case, SQL

Confidential

Business Analyst/ System Analyst

Project: Confidential is a leading retail and corporate bank with nearly 2400 branches offering traditional banking, insurance, and asset management in the 12 states. This application is about Personal Investment Management System software where this software is intended to managing the customer's personal finances that is bank accounts, budgeting, stocks/shares, bonds and retirement planning and this software also has the ability to track customer's portfolio of stocks and bonds. This software is also intended to help the user keep account of his/her money invested in institutions such as Banks and Share Market. The customers can access their accounts, view portfolios and trade stocks-options/mutual funds, bonds. The application also provides detailed Financial Analysis and Research for securities and fixed income, Cash Management products to investors.

Responsibilities:

• Used Rational Unified Process RUP for managing the SDLC for project.
• Interacted with Users, Developers, Project Manager and Process Analysts to understand the business process, identify enhancements and gather Business Requirements.
• Prepared Business Requirements Document BRDs transformed into Functional Specifications.
• Worked as a team with Developers and Process Analysts in preparing the requirements, and writing work flows, process flows.
• Involved in UAT testing with the end users to ensure that they receive the best service.
• Worked in Cash Management to increase the investments in web-based applications.
• Coordinated monthly meetings and got user feedback at every step of the development process
• Identified the Business risk, baseline acceptance criteria and deliverables.
• Strong Knowledge of Rational Unified Process RUP and Agile modeling Methodologies.
• Created UML diagrams such as Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams using Rational Rose and MS Visio to define the Business Process and Data Process model.
• Performed Feasibility, Adaptability and Risk Analysis to identify Business critical and high-risk areas of the application.
• Facilitated JAD sessions to discuss requirements and resolve conflicts between stakeholders.
• Involved with the QA team to develop and review Testing Strategies and Test Plans.
• Actively involved in walkthroughs and meetings with development team to discuss related issues.

Environment: MS Visio, HTML, Java, J2EE, Java Script, SQL, Windows NT.

Confidential

Business Analyst / System Analyst

Responsibilities:

• Aided documentation of computer system validation lifecycle per Central Drug Authority CDA regulations.
• Review business process, URS, and functional requirements.
• Assisted in process modeling, conducted and participated in JAD sessions with system users helped with design walkthroughs with stakeholders for base lining architecture.
• Involved in detailing project mission, data process flow diagrams, and timelines.
• Worked with SQL queries for data manipulations.
• Elicited requirements using interviews, document analysis, requirements workshops, prototyping, use cases, storyboards, business process descriptions, competitor's application analysis and workflow analysis.
• Created design documentation related to system specifications including user interfaces, security and control, performance requirements, claim processing and data mapping.
• Decomposed high-level business and user requirements into functional requirements. Defined quality attributes, external interfaces, constraints, and other nonfunctional requirements. Created requirements specifications according to standard templates.
• Represented requirements using alternative views, such as analysis models, prototypes, and scenarios.
• Elicited requirements using interviews, document analysis, requirements workshops, prototyping, use cases, storyboards, business process descriptions, competitor's application analysis and workflow analysis.
• Created design documentation related to system specifications including user interfaces, security and control, performance requirements, claim processing and data mapping.
• Decomposed high-level business and user requirements into functional requirements. Defined quality attributes, external interfaces, constraints, and other nonfunctional requirements. Created requirements specifications according to standard templates.
• Represented requirements using alternative views, such as analysis models, prototypes, and scenarios.

Environment: MS Word, MS Excel, MS Visio, MS Project, Visual Basic, TFS, waterfall, Scrum.