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Business Analyst Resume

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San Mateo, CA

SUMMARY

  • Result oriented Business Analyst with 6 years of experience in IT, with very strong analytical skills and documentation skills, and ability to quickly adapt to new environments and take up new challenges.
  • In depth knowledge of Software Development Life Cycle hands on experience with waterfall, agile.
  • Being able to play liaison between business and technology teams
  • Immense exposure to Enterprise analysis
  • Hands on experience with elicitation techniques Brainstorming, JAD, JAR, Interviews, Prototyping, focus group
  • Facilitating JAD and JAR sessions, Interviews and focus groups
  • Ability to interface with high - end business stakeholders and Subject Matter Expert (SME)
  • Adept in transforming business needs and objectives into technical documentation for the benefit of technology teams
  • Excellent communication, interpersonal and negotiation skills
  • Excellent documentation and specification skills
  • Analytical thinking, Problem solving, Process improvement, Solution assessment Business process reengineering capabilities
  • Immense exposure to gap analysis that includes as is and process mapping, solution assessment and scope definition
  • Enhanced modelling techniques with different types of diagrams, UML, BPF
  • Wire framing and prototyping skills
  • Build and implement methodologies designed per industry best practices
  • Able to work in teams and can work with teams in other countries

TECHNICAL SKILLS

Technologies: Cloud Services AZURE, SharePoint

Applications/Tools: MS office 2016, MS Access 2016, MS Visio 2016, Axure 7.0 pro, SQL 2014, Rationale Requisite pro, JIRA, Storyboarding tools (Trello), TFS tools

Methodologies: Waterfall, Agile with scrum

Programming languages: Angular Js, C#, C++, ORACLE, Java, .Net

Operating systems: MS Windows, UNIX, LINUX

Databases: SQL, DB2, ORACLE

PROFESSIONAL EXPERIENCE

Confidential, San Mateo, CA

Business Analyst

Responsibilities:

  • Working as liaison between stakeholders and technology team to interpret business needs
  • Completed Enterprise analysis to identify business opportunities or process improvements using TOGAF frame work
  • Responsible for creating project artifacts like business case, vision and scope document
  • Responsible for performing cost benefit analysis to compare the total costs of a project with its benefits
  • Performing GAP analysis to compare actual performance with desired performance
  • Eliciting the project requirements from the stakeholders by facilitating JAD, JAR, Interview sessions, Focus groups
  • Collaborated and negotiated with stakeholders in defining project scope boundaries
  • Conducted Brainstorming sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
  • Helping the business stakeholders envision the future and how their work will need to change to support the future
  • Documenting, analyzing, and validating detailed functional specifications and all the project requirements
  • Documented system requirements and business requirements and created Requirement Traceability Matrix (RTM)
  • Developing wire frames, prototype to elicit functional and nonfunctional requirements
  • Documenting Use cases and designing UML diagrams (Use case model, Activity diagram, Sequence diagram)
  • Designed process flow diagrams reflecting current and proposed business processes and its functionality
  • Performing Risk analysis, prioritization of risks and its impact to project
  • Build and design customized templates for documentation
  • Implemented cloud services hosting solution (Ex: MS AZURE)
  • Conducted structured walkthrough of requirements with multiple stakeholder groups
  • Engaged in system testing during User Acceptance Testing (UAT)
  • Coordinated and prioritized outstanding defects and system requests based on business requirements
  • Created change requests, review them with the team and publish the Change Request Document
  • Involved in User Interface (UI) analysis with the business team to validate accuracy
  • Participating in enterprise wide business analysis community development

Confidential, Webster, NY

Business Analyst

Responsibilities:

  • Perform Enterprise analysis to understand enterprise architecture domains and frame work which includes Business, Data, Application, Technical
  • Proposed and implemented business process improvement solutions across the enterprise
  • Responsible for creating requirement artifacts like Business Requirements Document (BRD) and Functional Requirement Document (FRD)
  • Perform feasibility analysis to evaluate multiple options and determine best fit solution
  • Perform GAP analysis to evaluate solution scope by doing an AS IS to TO BE comparative study
  • Facilitating JAD sessions to elicit high level and detailed requirements from key stakeholders, SME’s, end users and technology leads
  • Developed survey questions to elicit and prioritize the functional requirements
  • Resolved stakeholder conflicts and ensured no scope creep during project implementation
  • Evaluate risks related to requirements implementation, testing processes, project communications
  • Documenting Use cases for functional requirements
  • Documented and maintained Requirement Traceability Matrix (RTM) to ensure proper requirements management
  • Documenting and managing Product and Sprint backlogs
  • Participated in Daily Agile Scrum, Biweekly Sprint Planning and Retrospective Sessions and update the team on work status
  • Implementing UML 2.0 standards across multiple project artifacts
  • Participating in enterprise wide business analysis community development
  • Facilitated wire frame creation & final design of the system's UI
  • Instrumental in development and implementation of standard BA methodology based on industry best practices

Confidential, Basking Ridge, NJ

Business Analyst

Responsibilities:

  • Working as liaison between stakeholders and technology team to interpret business needs
  • Perform Enterprise analysis to determines operational objectives
  • Understand the business requirements and identified gaps in different processes and implemented process improvement initiatives across the business improvement model
  • Developed process mapping of current and future business processes
  • Translated business user concepts and ideas into comprehensive business requirements and design documents
  • Draft and maintain business requirements and align them with functional and technical requirements.
  • Perform Root cause analysis to determine solution to the problems, using different techniques like 5 Whys, Fishbone analysis, Pareto analysis
  • Participating in Brainstorming sessions and JAD sessions
  • Perform stakeholder analysis to perform identify team members and build a communication plan to interface with different user groups
  • Facilitate monthly meetings with clients to document requirements and explore potential solutions
  • Designing activities diagrams for application process and documenting use cases
  • Developing and delivering Executive-level presentations

Confidential 

Business Analyst

Responsibilities:

  • Identify and define pain points, business need, problem areas and opportunities
  • Implemented SMART techniques to assess business goals and objectives
  • Used Function Point Analysis (FPA)technique to perform functional decomposition of solution
  • Implemented RUP methodology as service delivery approach for project execution
  • Performed stakeholder analysis using RASCI technique and build a communications plan for interfacing with the stakeholders during project implementation
  • Responsible for business analysis activities during requirements phase of the SDLC
  • Participating in JAD sessions as the designated scribe and responsible for documenting Minutes of the meeting
  • Participated in requirements prioritization sessions with high-end stakeholders while using MOSCOW technique
  • Conducted collaborative games like 100point method, Planning poker etc. with key stakeholders and SME’s to prioritize requirements
  • Performed root cause analysis to determine solution for pain points using Fishbone analysis technique
  • Documented Low Level Requirements (LLR’s like functional and non-functional requirements)

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