SUMMARY

• 7+ years of Industry Experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Expertise in understanding of Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Expert in user interface designing and creating screenshots using wire frames and comps, and expert in using tools like MS Project and MS Visio.
• Working knowledge of implementing software development projects using methodologies such as Waterfall, Rational Unified Process, Agile/Scrum.
• Experience with Data analysis along with performance reporting and KPI’s reporting.
• Strong understanding of information technology capabilities and dependencies, including platforms, content management, e - document strategies and process mapping.
• Experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Strong knowledge of Interest Rate Risk Management for IR instruments including Fixed Income and Derivative products
• Exposure to Corporate Treasury, Financial Analysis/ Planning, Risk Management and Product/ Project Management
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS

Project Management Tools: Clarity, MS Excel, MS Access, MS Project, Microsoft SQL, MS Visio, Sharepoint, Outlook, Lotus Notes, GreenHopper (Agile), Waterfall, Scrum, JIRA, Wiki, Confluence.

Other Tools: Interwoven Teamsite (Content Management), Hermes, TOAD, JAVA, Sharepoint, HEAT (Change management), Rational ClearQuest, SQL, Adobe Photoshop, Windows operating systems, Wireframes, Relational Databases, UML, Cisco, Amazon Web Services, Dreamweaver, Load runner and Rational Rose

PROFESSIONAL EXPERIENCE

Confidential, NY

Business Analyst / Project Manager

Responsibilities:

• Gather requirements by conductiong JAD sessions and create Business, Design and Functional requirements document with detailed use cases and wireframes.
• Manage and monitor each phase of SDLC process for multiple projects in parallel between Confidential and other cross functional teams and vendor companies and assure timely completion.
• Leading a web-based project for Confidential Production and marketing teams to make marketing,selling and distribution of Confidential Digital content efficient and secure domestically as well as internationally. Involved user registration and entitlement.
• Work in close conjunction with the Project Management Office (PMO) to define scope of the project and its deliverables and prioritize projects using PMO rating tool.
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs and ensure practice of core agile principles of collaboration, prioritization, team accountability, and visibility.
• Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meeting. Scrum master for multiple teams.
• Create detailed Project plans, set milestones, budgeting and track them to timely and successful completion.
• Analyze large sets of data using excel/xls and do gap analysis and communicate the same with internal teams.
• Communicate status, issues and risks to Project/Business stakeholders at Confidential via weekly status calls and demos.
• Generate weekly status report/steering committee report and projects timeline for senior executive management.
• Build and review technical requirements, use cases, test plans and release notes for every project cycle.
• Work on tools like HEAT (Change management), JIRA tracker, Share-point and confluence for day to day project related activities.
• Coordinate tasks with BA’s, QA’s as well as onsite & offshore technical teams to accomplish project deliverable.
• Coordinate and support maintenance and launch activities during non-business hours.

Confidential, Seattle WA

Business Analyst/Project Manager

Responsibilities:

• As a business analyst/project manager and domain specialist in a collaborative and agile environment responsible for working with software team members, managers, stakeholders and clients to bridge the gap between thebusinessgroup and the software delivery teams.
• Used clear goals to communicate the project vision at the beginning of every release and sprint so that the team understands and is equipped to realize it.
• Expressbusinessrequirements into user stories for the software team and collaboratively work with software by providing just in time analysis, identifying acceptance criteria, verifying deliveries and prioritizing user stories.
• Lead product backlog grooming and Sprint planning sessions; Provide Scrum team status to the Management Team.
• Participate in daily stand-ups with Scrum team to provide clarification and direction on requirements to scrum team and other EIT teams and vendors to unblock them.
• PreparedBusinessWorkflow Models that covered howbusinessprocesses are accomplished and documented “As Is” and “To Be” Workflow Process.
• Performed Data analysis to prioritize the requirement and keep scope with-in limit. Present different customer experience cases to avoid gaming and bad customer experience.
• Kept track of project issue and adjust the design as unknowns are known. Work with team to identify the unknowns well in advance.
• Presented executive summary to leadership about running issues and mitigation plan.
• Author UAT test scenarios and validate the functionality produced by the scrum team..
• Collect information to analyze and evaluate existing Confidential applications or systems, prepare detailed flow charts and diagrams outlining systems capabilities and processes
• Coordinate and manage project Change Requests. Communicate effectively to keepbusiness, IT and project personnel up to date
• Estimate task and workload to achieve deliverables and goals, delivering on time and on estimation.
• Support Business Partner for post deployment functional testing.

Environment: Windows, SQL, Microsoft Office suite, Microsoft Visio, MS Project, Documentum, Agile/Scrum, Teamsite, JAVA(J2EE), HEAT, JIRA, Hermes, Sharepoint., Content Management tool.

Confidential, Bloomington, IL

Business Analyst

Responsibilities:

• Worked with the claims department, IT staff, and relevant Subject Matter Experts (SME’s) to analyze and document system requirements and procedural changes.
• Facilitated JAD sessions and review meetings with the users and members of the development team to ensure understanding of the new functionalities.
• Responsible for writing the Business Requirement Document (BRD) and the Functional Requirement Document (FRD) for the application.
• Followed UML processes and standard operating procedures in developing Use Cases, Use Case diagrams and other supporting documentation.
• Played a key role in the planning, testing, and implementation of the new enhancements and conversions.
• Performed Gap analysis to check the compatibility of the existing system infrastructure with the new requirements.
• Performed Risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Performed requirement walkthroughs with the Development and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs.
• Optimized agency project management functions for developing a wide array of product websites, personalizedwebapplications, email programs, Facebook pages and media assets.
• Monitored user expectations through user involvement and communication throughout the project lifecycle.
• Tracked and maintained user requested enhancements and changes.
• Participated in User Acceptance testing.

Environment: Microsoft Office Suite, Microsoft Visio, Rational Enterprise Suite, Documentum, Windows NT/XP, SQL Server, EVPN, RUP, UML, Photoshop, Business Objects, TestDirector, Load Runner.

Confidential, San Diego, CA

Business/Financial Analyst

Responsibilities:

• Primarily involved in the Mutual Fund trading activities of Domestic and International Equity, Fixed Income, Money Market, and Cash Investment.
• Identified business process models for International Business in Asset Management, fixed income, and mutual funds
• Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market
• Utilized Agile/ SCRUM and PMI methodologies to monitor steer and develop project objectives.
• Incorporated Automated Clearing House (ACH) functionality for the Private Label Credit Cards for Cash Advance abilities.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead and updated project schedule in Primavera
• Good knowledge of Workflows and Content Management System Tools.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Other areas include enhancements in Portfolio, Account setup, Enterprise Content management, E-delivery and prepared Quick reference guide for CPB clients.
• Gathered, Analyzed and Translated systems requirements into technical specifications utilizing UML and RUP methodology.
• Extensive use of enterprise content management platform for managing content across the organization within a shared repository.
• Facilitated Joint Application Development (JAD) sessions, one on one interview and meetings with business users and SMEs.
• Created and maintained workflow plans and business process flows on functionality using MS Visio.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Multiple User Interface issues resolved by effectively interacting with the business users and conveyed these change.

Environment: SQL, MS Excel, Access, MS-Word, MS-Outlook, MS-Power Point, UML using MS Visio, Rational Rose, Financial Modeling tools.