SUMMARY

• Over 5+ years of diversified experience as Business Analyst
• Experience in all phases of software development life cycle (SDLC) including Requirements gathering & documentation, Use case documentation, FRD specification, Business Case Analysis, Quality Assurance and Testing
• Proficient in all phases of SDLC methodologies including AGILE/SCRUM, Rational Unified Process (RUP) and Waterfall
• Experience in interacting with business users and executives to identify information needs, gather requirements and authorizing Business & Functional Requirement Documents (BRD), Use Case diagrams, Activity diagrams, Sequence diagrams using UML modeling
• Experience in gathering, detailing and documenting business requirements in a format that is useful to the business team as well as the technical team
• Skilled in translating business objectives into prioritized functional requirements and recommending feasible solutions to business problems
• Experience in training and mentoring team members with product knowledge and business processes
• Expert in Root Cause Analysis, Feasibility studies, Risk Assessment studies.
• Dexterous in Business Process Modeling using MS Visio in combination with UML2.0 diagramming technique.
• Outstanding Organizational skills including ability to multi - task, prioritize, and manage complex issues
• Extensive experience in business analysis, gap analysis, cost benefit analysis, risk analysis, testing, development of functional specifications and project planning
• Familiar with Insurance, Health care, Banking and Retail business domains
• Proven ability to work in a team environment as well as independently
• Proven record in meeting targets on time and to the complete satisfaction of the customers or end users
• Involved in functional testing, User Acceptancy testing/end user testing, Regression testing.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile, Scrum, RUP

Modelling Tools: MS Visio

MS Suite: MS Office, MS Access, MS Outlook, MS PowerPoint, MS SharePoint, MS Project

Operating Systems: Windows XP/Vista/ 98/2000/2003

Web development: HTML, CSS, JavaScript, JQuery, Ajax, JSON, Angular JS

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Participate for the creation of Business Process Workflow Diagrams with Stakeholders.
• Involved throughout the business solution Development Life Cycle (SDLC).
• Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
• Extensive experience in gathering Business and Functional Specification Document (FSD).
• Assists in strategically identifying and developing goals and objectives according to business needs to align with Loan Services and organizational goals.
• Helping in creating Use cases to end users in clearly understanding about loan processing and claim approval.
• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.
• Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Created artifacts such as Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Participated in team meetings to improve overall implementation process.
• Responsible for gathering the requirements by using Elicitation Techniques.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client.
• Understand the business requirements and made Business Requirement Documents, Functional Requirement Documents on Waterfall methodology.
• Knowledge of Project Management Tools and Techniques.
• Responsible for making UML diagrams (ERD, Flow Chart, and Activity Diagram) on Microsoft Visio.
• Implemented agile methodology.
• Scheduled weekly calls with clients and based on prepared Meeting Minutes.
• Involved in Daily Scrum Meetings and Sprint Planning.
• Responsible for taking the requirement from the client and implementing it in the project.
• Responsible for providing support in making project plan.
• Responsible for making Wireframes documents.
• Involved in drawing process flow diagrams and work flow diagrams in all phases of the SDLC.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), User Interface Design, designing of Application Architecture & Database Modeling.
• Evaluating the Design Quality (Physical design checks, Normalization, Standards, Security)
• Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements.
• Aided the QA team to understand the system and develop effective test plans, by conducting sessions.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Worked closely with the Lead Business Analyst to monitor progress, and the deliverables for the project.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Involved in functional testing, Regression testing, User Acceptancy testing/end user testing.
• Extensively Written test cases and done unit testing and functional testing.
• Independently designed and documented performance test cases to cover all levels of test, including: performance, and scalability under load/stress.

Confidential - New Jersey

Business Analyst

Responsibilities:

• Actively Involved in understanding the As-Is (Current State) of project with SME (Subject Matter Experts), and dev team.
• Conducted interviews with the Business Owners (BO) to understand the To-Be (Future state) process. Conducted Gap Analysis by conducting several JAD Sessions with business users, system architects and development teams to identify potential opportunities of improvement and recommended them to the BO.
• Created BRD and generated a unique WBS for the project by incorporating principles of Waterfall (for project planning and requirement gathering phases) as well as Agile Scrum Framework (during design, development and test phases)
• Analyzed the risks involved in standardizing the data processing system through SWOT and Cost-Benefit Analysis in Microsoft Office Environment.
• Acted as a Scrum Master, documented sprint backlogs, organized and conducted sprint planning sessions, daily scrum meetings. Created sprint burn down charts and release backlogs for effective Project Management.
• Conducted Feasibility Analysis and Product backlog planning with the Product Manager and PM team and helped create the Product backlog with help of user stories collected through requirements gathering and gap analysis.
• Conducted workshops to understand requirements for Data Warehouse design. Conducted client side validation to study ETL (Extract Transform and Load) operations on database.
• Integrated the Picture Archiving and Communicating system (PACSs) with heterogeneous information systems like hospital information system (HIS) and radiologic information system (RIS)
• Conducted interviews, JAD sessions with the Business & Corporate team, Predictive analytics team to understand the reporting and integration functionalities.
• Performed testing against the QA test plan for validation of all new products
• Analyzed reported defects to assess severity and prioritize them for development to fix.
• Experience in writing Test Scenarios and Test cases
• Familiarity with Bug Management.

Confidential, Oakland, CA.

Business Analyst

Responsibilities:

• Analyzed the business needs of clients and stakeholders to help identify business problems and propose solutions.
• Extensively did GAP analysis in the project as there were'As-Is'and'To-Be'conditions.
• Prepared the Functional Requirements Specification (FRS) and Business Requirements Document (BRD)
• Created Workflow scenarios, designed new process flows documented the business process of the business from the conceptual to procedural level using MS Visio.
• Facilitated JAD Sessions with users, developers, and database design team to further breakdown the requirements
• Conducted interview workshops, focus groups, Conducted feasibility analysis and product backlog planning with Project Manager, created work break down structure using MS Project.
• Created Use-Case Models to depict Actors and Use-Cases in various Business Processes. Expressed the requirements through business rules, future state mapping and process flow diagrams.
• Determined the velocity of each sprint and created the Sprint burn down chart, storyboards and Product Backlog and managed Requirements churn
• Utilized data mining and data analysis tools.
• Validated the data loaded into the data warehouse for accuracy.
• Created the product backlog with help of user stories collected through requirements gathering and sprint burn down charts.
• Assisted in creating enterprise banking data model and accessed customer information and implementing corresponding data access objects. Helped in creating test cases for the system.
• Logged and tracked the defects using HP Quality center. Created an error repository and managed the testing process.
• Created test cases and a testing strategy that accounts for a variety of testing methodologies including functional testing, and exploratory testing and regression testing.
• Planned/designed/written complex, integrated, reusable test cases and scenarios for web-based applications.

Confidential

Business Analyst

Responsibilities:

• Gathered Business Requirements, interacted with the stakeholders, developers, Project Manager and SME’s and facilitated JAD sessions to formulate Business Processes
• Gathered system requirements from various functional departments with document, surveys and interviews
• Prepared User Requirements Document (URD), FRD and other technical documents
• Developed Use Cases and Use Case Scenarios and visualized those using UML diagrams in MS Visio
• Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements
• Initiated Impact Analysis to study the feasibility of the IT integration and expected downstream results by identifying and reviewing multiple business scenarios.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Developed a Traceability Matrix to keep track of the Requirements, Use Cases and Test Cases.
• Worked with designers, developers, marketing, and customer service on Performance issues based on analysis, modeling, and test automation
• Acted as liaison between the senior management and different teams with effective presentations to achieve best results.
• Assisted in the preparation of test plans and test cases
• Reviewed Test Plan, Test scenarios inventory and Test Cases to ensure that they meet the requirements
• Documented best practices in the project for reusability