SUMMARY

• Extensive experience in finance, accounting, and securities with specific knowledge and expertise in business case analysis, data and reporting, testing and training, web analytics, information management, industry and market trends, technical solutions, focus groups, requirements elicitation and documentation, vision statements, problem statements, and use cases.
• Strong troubleshooting, project management and training skills with demonstrated ability to quickly gather and evaluate data, deliver targeted and results - focused reports and presentations, and facilitate productive meetings.
• Proven record of success in partnering cross-functionally to attain key organizational objectives.
• Business System Analyst with over 10+ years of experience including over 8 years of hands on experience in business consulting and application development and more than 5 years of experience as Business Analyst/Project Manager with excellent skills in client interfacing, requirements gathering, user support, quality assurance, problem solving, and documentation.
• Extensive experience in Financial and Brokerage Institutions, Mortgage and corresponding Lending, Home Equity and Lines of Credit, Credit Card, Equity Markets, Derivative Markets, Portfolio Analysis, and Mutual Fund.
• Extensive knowledge of various financial products and experience working in financial industry.
• Extensive knowledge regarding stocks, options, fixed income and other investment products.
• Familiar with Trading, Credit Default Swaps, Probability of Default, Loss Given Default, and Exposure at Default.
• Fluent in investment related terminology. Knowledge of financial contracting terms such as Counterparty Risk, Counterparty Aggregation, Settlement Risk, Credit Rating, and Credit Risk.
• Good understanding of Post Trade processing: trade comparison, transaction approval, and records of ownership etc.
• Worked as Scrum Master.
• Expertise in trade routing methodology and solutions.
• Strong experienced project manager with exceptional abilities to lead, train, empower, coach and manage multiple projects simultaneously and technical resources. Experienced in working with Architecture, Development, and Middleware.
• Strong knowledge of various provisions of Dodd-Frank Act such as Section 1502, Section 1503, Section 1504.
• Working knowledge of various Dodd-Frank provisions related to corporate governance such as Section 971 (Proxy Access), Section 952 (Retaining Compensation Consultants & Other Advisers), Section 954 (Clawback), and Section 972 (Disclosures regarding Chairman and CEO Positions).
• Extensive experience in gathering, analyzing, and validating business requirements. Requirements gathering through interviews, Joint Application Development (JAD) sessions with clients, brainstorming sessions, and referring to existing documentation and procedures in finance and mortgage industry.
• Proficient in creating and documenting use case scenarios, user stories, and storyboards.
• Experienced in developing functional and technical specifications, Business Requirements Document (BRD), wire frames and mockups, data mapping documents, and Use Case documents.
• Experience working with security models and performing GAP analysis for all the requirements being impacted due to compliance or security issues.
• Performed GAP analysis, impact analysis, and maintained requirements traceability matrix (RTM).
• Conducted usability and user acceptance testing (UAT) on behalf of end users.
• Experienced in analyzing business requirements at all stages of software development life cycle (SDLC).
• Extensive knowledge of various SDLC methodologies: Scrum, Agile, Waterfall, RUP, Extreme Programming.
• Expertise in translating user requirements into System Specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Experience in project planning, data modeling, project design, creating functional specifications and data flow diagrams.
• Skills in developing various UML Diagrams: Use Case, Activity, Data Flow, and Process flow diagrams.
• Experienced in managing requirements activities using an iterative and incremental methodology such as Agile.
• Strong analytical skills, ability to link strategies and objectives to develop a plan.
• Excellent communication skills, ability to send and receive information clearly and concisely.
• Strong teamwork skills, possess exceptional group facilitation skills, negotiating and building consensus.
• Strong planning/organizing skills, capable of managing major projects simultaneously.
• Able to establish and attain high standards for self and team; able to make decisions, solve problems and produce results.
• Hands on experience writing SQL queries.

TECHNICAL SKILLS

Platforms: Windows XP/ Vista/7/8

Tools: Visio, MS Office 2010 / XP, Oracle, MS Access, QuickBooks, FINCAD

Languages: HTML, PL/SQL, SQL, VBScript

Knowledge: BABOK, Agile Extension to BABOK, FAS, SOX

PROFESSIONAL EXPERIENCE

Confidential, Springfield, MA

Sr. System Analyst/ Business Analyst

Responsibilities:

• Created a questionnaire for External Asset Managers to provide the shadow of the trade as they do to TPA. After the 1st questionnaire round, analyzed the information and conduct the joint information sessions with them.
• Finalized the type of Data needed from them and made decisions from technology prospective.
• Organized the project lifecycle documents: project plan, requirements, test plan, BRD, Use Cases etc.
• Documented the business process flow and high level Business and system requirements.
• Provided assistance to the developers and business logics to the design team for financial instruments characteristics, calculations and the process from business and system prospective by covering the types/classes FI, Derivatives, Public and Private Equities as well as corporate actions.
• Interacted with stakeholders, Business users and Subject matter experts to finalize the Business Requirements for the application and prepare BRD.
• Implemented and maintained the compliance and regulatory reports out of Eagle PACE, Eagle Data Mart.
• Actively involved in planning, UAT, and implementation of system enhancements and conversions.
• Facilitated the planning, testing, and implementation of system enhancements and conversions, especially the in corporation of data warehousing techniques in system.
• Maintained Requirement Traceability Matrix for requirement prioritization, changes, and vision.
• Translate the business requirements to third party software provider (BBH, Murex, and Eagle) to provide the required file format, data fields for downstream systems ingestion and process.
• Meticulously worked together with designers and software developers to understand application functionality, navigational flow and updated them about end-user’s requirements.
• Defined the existing set of credit analytics currently produced and used by Confidential ’s management team.
• Provided the evaluation for purchasing and installing a third party solution versus creating custom solutions.
• Ensured to deliver capabilities in defined timeline with all deliverables as outlined in the program guiding principles.
• Conducted weakly huddle board meetings to discuss the progress, problem and solutions (project health pulse).
• Review the BRD with third party service provider and made recommendations accordingly and sign-off
• Created Test Plan and facilitated its implementation, created Test cases and assisted manual testing
• Defined the testing scenarios, wrote test cases and advises off-shore and on-site testing teams for expected results.
• Make sure to update HP ALM for test case execution reports and have detailed logics for defects
• Created testing reports and assigns the defect to the relevant testing team and work with them to resolve the issues and document them in the testing report on spread sheet and the HP quality center.
• Conducted the joint working sessions to be on the same page with business users and the data provides.
• Developed the detail test scenario’s from the business prospective by testing the mock-up data.
• Explained the defects to the program manager before conducting the defect triage meeting with off-shore and the internal testing teams and SMEs.
• Explained the business logics from process flow and data level prospective to solve and determine the error logics.
• Made sure all test defects being discussed in the defect triage meetings and informed the stakeholders and documented in testing report on HP ALM quality center.
• Tested multiple scenarios to meet the system and business requirements i.e. negative testing and transmission testing at file or message level.
• Since swift transmission (network/format) has next to none error room but the translation from swift to prop is an accurate as required from the end-users and made sure the conversion has the file name and contents.
• Assisted business reediness documentation team to include all functional and business level flow.
• Maintained meeting minutes and reporting from testing and business logics updated and share the document with the management as required weekly and daily.

Confidential, NYC, NY

Sr. Systems Analyst/Business Analyst

Responsibilities:

• Ensured single point of accountability for project success, and ensured separation of stakeholder management and project decision making activities as per Project Governance Framework.
• Gathered requirement from the Business team and evaluating information gathered from operational procedures for business teams in documenting Business Requirement Document and Functional Requirement Document.
• Involved in identifying functional and non-functional requirements and created the Functional System Design document (FSD).
• Worked as scrum master and actively participated in Sprint Planning & Sprint Review meetings
• Interacted with Fixed Income Traders and portfolio managers to gather derivative trading requirements.
• Extensively involved in the modeling and development of Reporting Data Warehousing System and implemented and maintained the compliance and regulatory reports out of Eagle PACE, Eagle Data Mart.
• Wrote documentation covering all the check points for Post Trade Processing. Created and highlighted the constraints for the Money Market Post Trade processing within the in house system.
• Worked closely with Product Owner and BAs to ensure Sprint Scope was in line with the overall Product Scope
• Proactively communicated and collaborated with internal customers to analyze information needs and functional requirements and delivered the following artifacts as needed, including: User Stories, Test Scripts, and Mockups for business review.
• Worked closely with Fixed Income traders to implement Eagle Pace hub and portfolio management system.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• As a Scrum Master drove daily stand up calls and ensured and road blocks were resolved
• Met with Partners and Directors to elicit and gather requirements in line with Dodd-Frank Act, especially for Corporate Governance.
• Created detailed specification documents outlining how the existing PRS & NGGC applications needed to be updated in compliance with certain provisions such as Section 971 (Proxy Access), Section 952 (Retaining Compensation Consultants & Other Advisers), and Section 972 (Disclosures regarding Chairman and CEO Positions). These rules were also used to determine Partner Rotation on various KPMG assignments.
• Collaborated with Director Global Audit, Tax, and Advisory department to create documentation highlighting the provisions which impacted KPMG. This included Provisions such as Section 922 (Whistleblowing Provision) and Securitization.
• Possessed a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Served as the conduit between the customer community, the software development team, and the QA/Test Team through which requirements flow.
• Developed requirements specifications via User Stories utilizing AGILE.
• Using Agile SDLC Methodology, I organized and facilitated daily scrum meetings, Sprints planning meeting and sprint review meeting.
• Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Wrote User Guide detailing Business Process Management system, allowing each team to access their specific section of the entire Business Process separately.
• Wrote SQL queries for data validation.
• Used Quality Center (ALM) for Requirement Management, & Defect Management.
• Coordinate UAT with 7 individual teams and provide support.

Confidential, NYC, NY

Sr. Business Systems Analyst

Responsibilities:

• Elicited and gathered requirements using Agile & Scrum methodologies.
• Analyzed business needs, created and developed new functionality to meet real time data integration that facilitated decision making.
• Gathered required information from traders and risk managers for Post Trade Processing.
• Liaising with trading desks in different regions and business groups to identify roles, responsibilities and access rights of the traders and trade support teams.
• Serving as liaison between various team members, including Developers, the Project Manager, the Quality Assurance team and the client.
• Used Fincad for some financial analysis during requirement verification, to analyze & apply certain financial formulas such as Value at Risk (VAR), access counterparty exposure & risk, and perform scenario analysis.
• Analyzed and documented existing process flows to capture essential elements of securities trading.
• Analyze the Credit Risk and Market Risk Volatility Mapping for the Own Estimates Volatility Adjustment Assignment Process for Gaps and inconsistencies in the risk measures like Dollar Duration, Modified Duration and Ratings. This included understanding and documenting the flow of the trade from the front end system (Trade Note) to the Risk systems including how the products like Agency and Non-Agency Bonds are automatically mapped to an Index and the process to manually review and correct the same.
• Incorporated various provisions of Dodd-Frank Act in the documentation for compliance to outline the new Consumer Financial Protection Bureau (CFPB), outlining the clarity of mortgage paperwork, disclosure of terms etc.
• Conduct Risk Analysis and Credit Risk Estimation & Analysis like Regression Analysis.
• Facilitated and monitored requirements workshops to review, prioritize, update, and approve requirements.
• Created and maintained Use Case document, User Stories, and Functional Specification document.
• Assisted in building a business analysis process model using Visio.
• Performed requirements analysis, developed all the use cases and workflows.
• Conducted Various Research work on Credit risk Assessments and Various Risk Associated in calculating the worth of Investments in it.
• Built models to quantify the basis and credit risk of the general ledger portfolio.
• Analyzed different types of Risks such as Credit risk, Market risk and developed the test scripts with all these parameters to analyze the securities.
• Designed and developed Use Cases, Activity Diagrams, Process Flow and Data Flow Diagrams.
• Played a key role in the planning, UAT, and implementation of system enhancements and conversions.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions, especially the in corporation of data warehousing techniques in system.
• Maintained Requirement Traceability Matrix for requirement prioritization and vision.
• Used ALM to manage requirements, enhancements, and change requests.
• Maintained defects during UAT in ALM.
• Conducted requirements workshops and requirements review sessions to review requirements, get resolution on conflicting requirements, and approve requirements.
• Guided new members on the project on resources and material available and the goals for future.
• Analyzed research on operational procedures, methods, and recommend changes for improvement with an emphasis on automation and efficiency.

Environment: SQL Server, JAVA, Windows, SSRS, MS Office Suite, SharePoint, ALM, FINCAD

Confidential, Miami, FL

Business System Analyst

Responsibilities:

• Documented and validated the business process flow of Online Securities Trading System.
• Documented system requirements and supplementary requirements, complying with industry regulations of International Swaps and Derivatives Association (ISDA), Commodity Futures Trading Commission (CFTC) and NFA (National Futures Association).
• Queried questions up front to determine key issues and foresee potential show-stoppers that might arise later and in-depth understanding of OTC derivatives operations.
• Interacted with SMEs in Fixed Income, Bonds and Bond Trading Cycle, Bond Pricing, and Asset Management
• Facilitated and managed meeting sessions with SMEs from various business areas to capture requirements for enhancements in the application. Involved with following financial products and terms: Fixed Income, Derivatives, Equities, Hedge Funds and trade cycle.
• Responsible for writing Business Use Cases, Business Rules, logical analysis and change management of requirements.
• Used Rational Requisite Pro for overall Requirements Management and to build the Requirements Traceability Matrix.
• Assessed risks in trading application and worked with teams to reduce risk implications.
• Incorporatedcredit riskanalysis mechanisms into the application to reduce risk of defaults on loans.
• Assisted in Data File Definitions and Data mapping activities for the data gathered during the process of development and implementation.
• Data analysis/mapping/modeling reference data repository project to improve quality of credit risk exposure information across business units for a leading fixed income financial guarantor.
• Used MS Visio to carry out the business modeling, data modeling, and object modeling efforts to develop the business architecture for rapid and controlled application development.
• Conducted Various Research work on Credit Risk Assessments and Various Risk Associated in calculating the worth of Investments in it.
• Responsible for comprehending the requirements for developing the agency application. This required understanding of client business, equity and fixed income products and their trading and pricing.
• Prepared Logical Process and Data Models that contained set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document Business Data Requirements.
• Prepared Business Object/Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
• Performed Defect Tracking and Change Control Procedures using Rational ClearQuest, and Configuration Management and Version Control using Rational ClearCase.
• Worked with the Project Manager on various Project Management activities like Resource Planning, Resource Request, keeping track of Project Status, Deadlines, and Issues, Environment Request, and Compliance Issues.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Created business requirements and risk/reward analyses for a third-party software solution implementation within an internal call center.
• Involved in financial analysis using investment data.
• Generated vendor reporting standards to maintain quality and compliance standards.
• Excelled as point of contact on the strategic planning team for all technology projects.
• Responsible for Gathering Requirements based on the user requirements and specifications.
• Performed Gap Analysis to identify the deficiencies of the current system and identify the requirements for the proposed system.
• Conducted Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for communicating and managing expectations, reviewing requirements, and requirements approval.
• Created wireframes and mockups during design phase to in corporate in Use Case documents.
• Worked with various teams during different SDLC phases. Reviewed requirements with the software developers through the development phase of the SDLC and provided support to the testing team through the testing phase of the SDLC.
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Created UAT Test Plan to assist UAT testers during UAT. Participated actively in UAT and worked as SME along with testing during UAT.
• Initiated Walkthrough and interviews with the Subject Matter Experts (SME) and stakeholders to keep track of user requirements.
• Acted as a liaison between different stakeholders for facilitating communication between them.
• Created detailed process flows to aid design documents and assist technical teams.
• Facilitated the change management process. Kept change request log to prioritize change requests along with requirements during each build.
• Provided walkthroughs to users explaining the new features in the application.

Environment: SQL Server, JAVA, Oracle, Crystal Reports, MS Office Suite, ALM, Global Remedy