SUMMARY

• Over all Six years of professional experience as a Business Analyst
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Excellent in Developing and evaluating business process Models.
• Proven success as a business analyst through the years, providing a well - balanced understanding of business relationships, business requirements, and technical solutions.
• Strong experience in RUP Business Modeling process.
• Design/Develop the Provider portal using JAVA Servlet
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Excellent in Developing and evaluating business process Models.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Oracle SOA Consultant with diversified experience in SOA Suite family of products specialized inimplementing SOA based Enterprise Integration and business process Solutions.
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Professional experience in business analysis, operations management and development, design, documentation and testing.
• Excellent Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
• Performed analysis of current Volumes, usage to determine optimal rollout strategy of a new system by extracting and reconciling data from various reports and current systems.
• Effective in executing multiple tasks and assignments ahead of schedule. Created and maintained effective budgets.
• Advised management on improvement strategies, Competitive & Profitability Analysis.
• Excellent in Business proposal Risk Assessment. Highly effective management and organizational skills with ability to prioritize.
• Exposure to Client/Server, Web Application developmental tools and Software development and design.
• Demonstrated ability to identify root causes of problems, consider both the long and short-term impact of proposed solutions and develop workable solutions. Ability to manage (Multiple) project tasks with changing priorities and tight deadlines. Ability to work well in a team. Open to Team related tasks, team meetings, team interaction and conference calls.
• Demonstrated ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, help team resolve conflicts constructively and ability and willingness to communicate when help is needed. A Self starter with a positive attitude, willingness to learn new concepts and acceptance of challenges.

TECHNICAL SKILLS

• OOAD (OOA/OOD)
• RUP
• UML
• SDLC
• Waterfall
• QA
• WAP
• CVS
• TEAMMATE
• MS Access
• SQL Server
• MySQL
• PL/SQL
• Oracle DBA
• DB2.SOA
• Windows 98/2000/XP basic UNIX
• HTML basic DHTML basic XML
• MS Office Suite-Excel Macros
• Project
• Visio
• Adobe Photoshop
• Flash
• Rational- Rational Rose
• Rational XDE
• DOORS
• Cobol
• RequisitePro
• JSP
• Calibers
• Crystal Reports
• JAD various NIKU products
• C
• C++
• Sharepoint
• Docushare
• BASIC
• Intermediate level-Visual Basic

PROFESSIONAL EXPERIENCE

Confidential, Chicago IL

Sr Business Analyst

Responsibilities:

• Worked as a Business Analyst, interviewing clients to understand their business and functional requirements, gathering their future needs and transforming them to functional specifications
• Analyzed financial impact of short run production alternatives.
• Prepared status reports for PMO utilizing Crystal software
• Worked on a project using the SOA architecture for making XML calls to TSYS for payment file processing.
• Worked with IT department in business analyst role for implementing various software upgrade for financial reporting for procurement efforts, setting business rules for module development, business data validation and integrity of generated database during various stages of SDLC.
• Project duties included multiple task project assignments, scheduling and tracking; facilitating meetings with all levels of the business community for requirements gathering, project development, design considerations, impact and risk analysis, and quality control of client acceptance testing.
• Worked liferay portlet development using Java, J2EE, Spring MVC Portlet, Mybatis, JUnit, and JQuery as per the emerging requirements, so that these components can be readily used across our current projects such as myAccount, Youbar contextual portlets.
• Performed testing on a data warehouse platform, including data integrity and data validation.
• Assisted with writing of Test Plan for the Financial Data Mart implementation effort.
• Performed report validation writing sql queries using TOAD on an Oracle database.
• Utilized corporation developed SDLC methodology. also identified business risk such as customer and consumer reactions, fees for incorporating changes, and ROIs
• Facilitate and lead multidisciplinary teams for requirement gathering sessions via interviews, brainstorming, Joint Application Design (JAD) and JAR (Joint Application Requirement) sessions with key stakeholders.
• Involved with end user meeting to get requirements for new builds of the existing system.
• Involved in Configuration Management, Requirement management and analysis.
• Aligned with Workforce Management to monitor service levels, call Volumes, and schedules to make
• Organized and conducted User Acceptance Testing with business users
• Created Use Case diagram to help development teams visualize the functional requirements of a system, as well as the relationships among different use cases.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
• Extensively used SQL to query the database
• Created test scripts and plans
• Conducted UAT

Environment: ERWIN, SDLC,JAD,SOA, Oracle9i,JAD, SQL, SQL*Plus, SQL, XML,JSP, XML Spy, TOAD

Confidential, Virginia Beach, VA

Sr Business Analyst

Responsibilities:

• Gathered business requirements from the users and Subject Matter Experts by conducting interviews and Questionnaires.
• Implemented program process improvements to align with Pmo processes, tools, and best practices
• Used a phased approach to identify and verify key business areas.
• Managed the requirements and developed a Traceability matrix using Rational Requisite Pro
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Developed Business requirement document, Functional Requirement Document, and Use Case Specification Documents
• Loaded an EDI file in convert-to-xml
• Developed Use cases, process flowcharts and workflow Diagrams Using Microsoft Visio.
• Converted Business Requirements to the Functional Specification.
• Adept at working with Oracle SOA Suit Components like Bpel Process, Business Rules, Human Task,
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Communicate with management on forecasting call Volumes days, weeks and months numbers with out losing a day of business with services level
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Worked with the quality assurance team so as to test different releases and to develop test plans and test cases.
• Conducted training sessions for the end users and documented a training manual.
• Involved in UAT, test plans, documentation of test reports, etc.

Environment: Apache Web-Server,JSP, UNIX,SOA, Oracle, PL/SQL, Java, JSP, JavaScript, RUP, Microsoft Visio.

Confidential, Buena Park, CA

Sr Business Analyst/ Requirements Lead

Responsibilities:

• Analyzed Solution Approach (SA) and Joint Requirements Document (JRD) and translated these requirements into Business & Technical Requirements (swBRD), System Feature & Design (SFD), Interface Agreement (IIA), Requirements Traceability Matrix (RTM), Detailed Design (DD) and Integration & System Test Plan documents.
• Used EXPRESS One waterfall methodology to analyze and translate business requirements into Business & Technical Requirements, System Feature & Design, Interface Agreement, Requirements Traceability Matrix, Detailed Design and Integration & System Test Plan documents.
• Conducted and participated in Review & Peer Review sessions with SMEs and vendors to gather business and technical requirements using MS NetMeeting, MS Live Meeting, email and conference calls.
• Conducted Peer Review Meetings to seek defects and approvals from team members.
• Sent out voting emails to seek final approvals from team members for Baselining documents.
• Provided PMO support for the implementation and delivery of the Care Management Software application, Care Radius.
• Good understanding in resolving client queries/ solve schemas using XML SPY while conducting UAT
• Converted Credit Initiation's UI (User Interface) from GI (General Interface) screens to JSP(Java Server Pages) using JSON (Java Script object Notation) for faster transition from one screen to another, based on the new requirements laid by users.
• Submitted Change Requests (CR) to CR Manager and handled Change Requests after approval.
• Entered test requirements manually in Quality Center 9.0. Imported test cases from Word and Excel documents and linked test cases to requirements. Executed tests manually and logged defects during manual testing. Created editable reports with the Document Generator.
• Used FileNet P8 (Electronic Document Management System) to collaboratively author, manage, secure and provide version control on documents. Followed the Express One Projects and Programs P8 Folder and Document Setup and Security Conventions.

Environment: Windows XP, Microsoft Office Word/Excel/Visio/NetMeeting/Live Meeting, SOA, Oracle 9i, JAD, Quality Center 9.0, FileNet P8,JSP, Q Team-Link Messenger, ServicePath SLA.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Defined the project scope through JAD sessions with the stakeholders, managers and developers
• Analyzed requirements and prepared the goals, timeline, resource allocation, and statement of work document throughout SDLC.
• Created and delivered presentations, providing recommendations on short-and long-rang ROIs.
• Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality.
• Reviewed and analyzed the Use cases and came up with System design and Test plan Templates.
• Created business process workflow diagrams (Activity diagrams) in Rational Rose.
• Developed prototype of new information processing application. Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro.
• Performed critical path analysis and identified modification issues regarding future enhancements and upgrades also risk analysis and visual charts on third party tools.
• Assisted QA team in developing test scripts and cases for the User Acceptance testing.

Environment: Windows NT/2000,JSP, Oracle 8i, SQL Server 2000, SOA, SQL, Rational Rose, Rational Requisite Pro, Rational Unified Process (RUP), UML,JAD, MS Office 2000, MS Visio 2003.