BUSINESS ANALYSIS SKILLS SUMMARY

• Over Eight years of IT and Management experience in Software Development Life Cycle SDLC and Project Life Cycle working as Business Analyst mainly in Healthcare sector.
• Experience with Rational Unified Process RUP , Agile/Extreme Programming, Waterfall life cycle, and Rational Suite Rational Rose, Rational Requisite Pro, Rational ClearCase, and Rational ClearQuest .
• Experienced in interviewing business users and customers, providing recommendations to resolve issues for various business/technical groups and defining strategic solutions to business problems in a multiple project environment.
• Strong experience in developing Use Case Diagrams and creating Use Case Specification Documents USD , Business Requirement Document BRD , Functional Requirement Document FRD .
• Strong experience in documenting existing process, analyzing business requirements, working with Requirements Traceability Matrix.
• Experience in developing functional specifications through JAD sessions and user interviews.
• Experience in managing multiple projects and teams with an excellent track record.
• Experience with analyzing the requirements of Datamart. Worked with business users to understand their reporting requirements, worked with Reporting team to develop report prototypes, demonstrated report prototypes to the business users, and came up with FRDs for the Datamart.
• Used SQLs to test various reports and ETL load jobs in development, QA, and production.
• Developed test scenarios and test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.

EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Involved with the Release Management team in performing analysis and design the current process being used in defects triage and prioritization
• I was also involved with the MassHealth Eligibility team where I delivered a Business requirement document for Notices, analyzed and edited the existing Notices requirement documents, and created Notices Traceability Matrices in order to enable the system to generate the right notices beginning this fall.
• Analyzed and helped improving the process of prioritizing and managing defects and change request by defining responsibilities and clarifying the different steps to be followed.
• Triaged defects in JIRA and assigned them to the right team
• Elicited, gathered and documented business and user requirements related to MassHealth Notices project according to CMS rules and templates.
• Created Business Requirement Document for Notices, and Requirement Traceability Matrix for management purpose
• Developed use case related to Notices and Program Determination
• Analyzed JIRA logs defects and Change request and discussed prioritization details with the state partner
• Involved in creating and editing a project related handbook
• Created a test plan and validated test cases related to UAT testing
• Created and presented work flow and process flow diagrams using MS Visio and PowerPoint.

Confidential

Sr. Business Analyst

Responsibilities:

• Wrote Business Cases after conducting meetings with business users, risk team, and finance team. Acted as IO Analyst and worked closely with IO Manager, BU Sponsor and BU Contact.
• Measured business opportunity, description of solution and scope. Measured and documented Labor and Material Detail, Skill Set, Budget Cost to Achieve CTA Summary, Inflow Summary and Economic Analysis.
• Conducted JAD sessions and created functional and technical requirement specifications for application development based on Solution Delivery Process.
• Coordinated end to end testing efforts of the HIPAA Compliance and EDI Transactions. Ran queries monthly to verify tie-outs for the business prepared by the technical resource to provide support for application solutions supported by the Reporting and Analytic Finance team with emphasis on the Corporate Finance Cognos Planning Models.
• Performed Impact Analysis and Gap Analysis.
• Recommended changes for improvement after analyzing operational procedures and methods.
• Documented issue list and risk list pertaining to various projects.
• Creation of Gap Impact Analysis and Operational Analysis Document for Medicaid Subrogation
• Wrote use cases and verified that they match every single requirement of the application.
• Prototyped the application, provided screen shots for better visualizations.
• Coordinated and collaborated the business operations and the technical areas throughout the project life cycle.
• Created presentation style reports with charts and graphs which can be used to access any type of data source
• Presented reports to management and provided user training and acceptance tests.
• Performed manual testing and recorded results in Clear Quest and used SQL queries for enhancements.

Confidential

Business Analyst

Responsibilities:

• Performed a project analysis on new projects, including requirements, personnel, and costs.
• Developed and maintained a work plan for system projects.
• Responsible for the execution for the project life cycle, including requirements gathering, design, testing, implementation and documentation, as required.
• Provided reports and other documentation on projects to client and internal staffs, as needed.
• Worked with team leaders and supervisors to ensure project and organizational deadlines are met.
• Coordinated updates with client's staff and implemented efficiencies in documentation maintenance.
• Organized and conducted extensive JAD sessions with users to identify and understand requirements.
• Responsible fordoing the gap analysis for the interfacing system.
• Documented the Business Requirements Document BRD and the Functional Specification Document FSD .
• Coordinated with the different teams distributed at different geographic locations for various releases.
• Identified Actors, Activities, Artifacts and Workflows and developed use case diagrams using Rational Rose.
• Wrote Use Cases, prepared use case diagrams using UML and followed Rational Unified Process at every stage of the process.
• Prepared and performed training to Client and Internal staff as a result of system changes.
• Facilitated requirements gathering activities, including meeting with users to discuss System Task Requests STRs , and Enhancements.
• Documented issues and resolutions, and wrote specific requirements for system changes.
• Initiated test plans, developed and executed test cases and scenarios worked with users to develop specific acceptance criteria and prepare test exhibits.
• Made changes to online user help as required by system changes.

Confidential

Business Analyst

Responsibilities:

• Involved in creating Business Flow Diagrams, Dataflow Diagrams, UML Activity Diagrams and Use Case Diagrams using MS Visio.
• Created and maintained call center reports for the business analysis.
• Responsible for various functionalities in the overall IVR environment and web application.
• Designed use-cases and use-case models to further refine the requirements and understand the business processes. Worked extensively in Rational Requisite Pro to organize and catalog requirements, documents, and use-case documents.
• Developed project proposal, capturing all aspects of solution for the requirements established. Conducted need analysis and resource allocation to determine the most effective use of the Design, Architecture, and Review.
• Responsible for generating periodic reports using report builder tools like MS Word and Excel.
• Implemented a linear approach to modeling certain project requirements, in order to enable optimal risk detection and priority assignment to requirements this priority assignment is vital for use in mission-critical decision-making.
• Performed research on incoming user requirements/modifications and suggested improvements for the second release of the application. Rational Requisite Pro was used in the change management efforts.
• Effortlessly performed as a liaison between the management and the development team for requirements and Quality Analysis.

Confidential

Business Analyst

Responsibilities:

• Worked as a liaison between technology and the business clients to improve business processes and support critical business strategies.
• Defined terms, conducted stakeholder analysis, elicited business needs, conducted business process modeling work, facilitated work sessions JAD , elicited requirements, wrote requirements and use cases, analyzes requirements, validated prioritized requirements, traced requirements to related project documentation process models, designs, test scenarios scripts .
• Determined user/business/functional requirements. Created Business vision, scope, and Use Case documents, Business Process Models, Use Case diagrams, Activity Diagrams, and Sequence Diagrams.
• Gathered requirements by using interviews, observation, JAD, brainstorming sessions, and documents analysis.
• Worked directly with Management/Project Management to develop a requirements project strategy and incorporate in overall project plan.
• Collected Business Requirements and converted them into Systems Requirement Specifications.
• Knowledgeable about healthcare insurance business and information systems processes.
• Developed non-functional requirements and documented them as Business Rules, Quality attributes, constraints documents.
• Involved in creating Business Flow Diagrams, Dataflow diagrams, UML Activity diagrams, Sequence Diagrams, and Use case diagrams using MS VISIO and Rational Rose.

Confidential

Business Analyst

Responsibilities:

• Involved in framing the Business Requirements Specification and preparing BRD of the Enterprise structure, interacting closely with the end users take repeated documented feedback.
• Collected case analysis and documented business processes as well as business rules. Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
• Documented the current process, suggested future state process improvement, identified bottlenecks and modeled current and future state processes using Rational Rose.
• Developed and executed real world lending scenarios based on client's business requirements to ensure functional/nonfunctional integrity.
• Assisted in documenting the detailed Technical Specification for future reference.
• Developed and executed test plans and test scripts for testing and UAT User Acceptance Testing .