SUMMARY

• Over 10 years of IT experience with an emphasis on Business Analysis. Worked closely with various project stakeholders, SMEs, and staff to understand and document business requirements, functional requirements, and design specifications for new applications along with enhancements to the existing applications.
• Researched, created, reviewed, and revised requirements documents and use cases.
• Experience working with Waterfall, UML as well as Agile Methodologies.

TECHNICAL SKILLS

Scripting: HTML, XML, VB Script, Java Script

Operating Systems: Windows 95/98/NP/2000/XP, Linux

Databases: MS - Access, SQL Server

Automation Tools: MS Visio, Mercury Quality Center, HP Quality Center

Utility Tools: MS Office Suite, MS Visio, MS Project, Adobe Photoshop, Windows SharePoint Services

Testing Tools: Quick Test Pro(QTP), Requisite Pro, Win Runner, HP Quality Center

Project Methodologies: UML, Agile, RUP, Waterfall

Programming Languages: .Net, Java

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Analyzing high - level project goals.
• Defining detailed business process steps to implement project goals.
• Interviewing business and technical subject matter experts to identify system requirements.
• Creating detailed requirements document to be used by the technical team to develop the system.
• Developing wireframes for GUI using ‘Pencil’.
• Developing Test Cases.
• Creating test scenarios to assure robustness of the new system.
• Reviewing test scripts.
• Executing test scripts for System Integration Testing in Quality Center.
• System Integration Testing.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Researched on the As-Is process and documented it from the scratch.
• Provided design solutions for the To-Be process to the clients.
• Created power point presentations of the proposed design solutions and presented them.
• Gathered requirements from the clients and held Q&A sessions for the same.
• Created functional requirements document.
• Created traceability matrix for the project.
• Worked with the off-shore team in documenting and communicating the As-Is process.
• Attended workshop sessions with the production team to understand the current lockbox processes with various scanner devices.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Gathered requirements and prepared business requirement documents.
• Developed and maintained all operational and technical flow using Microsoft Visual Studio (TFS), Visio and Power point.
• Documented requirements in Functional Requirement Document.
• Created artifacts such as use cases, and developed Use Case Diagrams, Workflow Diagrams using MS Visio.
• Created a process flows in MS Visio to depict the flow of critical information
• Used prototypes to demonstrate and verify the behavior of the system.
• Documented detailed meeting notes.
• Assisted in system testing.
• Applied change requests and addendums.

Confidential, NYC, NY

Business Analyst

Responsibilities:

• Defined business and technical logic of data exchange between various departments and agencies.
• Prepared Business Process Models that depicted modeling of all the activities of the business from the conceptual to the procedural level.
• Used MS Office suites for creating use cases, workflows and sequence diagrams according to UML methodology thus defining the Data Process Models.
• Communicated and interacted on a regular basis with top level users to ensure the requirements were captured accurately.
• Championed meetings with stakeholders to ensure timely delivery of products on a regular basis.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test scenarios for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Led multidisciplinary team of up to 4 to 14 developers, designers, testers working on multiple projects simultaneously.
• Tested the application and coordinated with developers in release of bug fixes meeting.
• Reviewed test specifications, test cases and performed manual testing.
• Designed and developed test cases for putting the application on manual testing.
• Took part in the UAT sessions.

Confidential, PA

Business Analyst

Responsibilities:

• Met with all developers and project stakeholders to lead a kickoff meeting. Defined and introduced the project, team members' roles, and key deliverables. Mapped out timelines, milestones, communication processes, question and answer session.
• Followed the Agile Scrum methodology and documented requirements in form of User Stories.
• Interacted with on-shore and off-shore development team on daily basis.
• Facilitated regular review meetings to ensure that project was implemented within the specification of contract.
• Mapped test plans back to requirements using traceability matrix.
• Held post-launch review meetings to revisit project strengths and liabilities, and to build out better processes for future projects. Team building and wrap-up continued up to this point.

Confidential,

Business Analyst

Responsibilities:

• Involved in GAP analysis for British Standard Online (BSOL) after evaluating the new needs and the current system
• Followed the Agile Scrum methodology and documented business requirements in form of User Story Cards, based on the meetings with the business users and other stakeholders
• Coordinate the overall test approach, test roles and responsibilities, recourse requirements, and deliverables based on the business knowledge
• Organized system test plans/scripts for testing of the software on all assigned projects.
• Documented the mapping of test plans back to requirements.
• Identified and documented issues, risks and gaps

Confidential

Business Analyst

Responsibilities:

• Experienced in the use of agile approaches, including writing extensive User Story Cards
• Coordinating with the design team and guiding them on UI level and usability issues.
• Attending the daily stand-up meeting with the product owner and scrum master and team members from the client as well as internal team.
• Worked with the UX team and conducted UX testing.
• Involved with the client in the design and development of an application, through a succession of collaborative workshops and JAD sessions.
• Worked with business stakeholders, application developers, and production teams and across functional units to identify business needs and discuss solution options.
• Mentored other BA's on the project and guided them on writing User Story Cards.

Confidential

Business Analyst

Responsibilities:

• Conducted requirement gathering by fixing up stake holder meetings and end user meetings
• Analyzed the requirements, extracted, discussed, and refined business requirements from business users and team members.
• GAP analysis around the business requirements for the Phase - II of the project.
• Designed and developed Use Cases, Use Case Diagrams, and Activity Diagrams.
• Documented the Functional Specifications.
• Coordinated between the functional team and technical team.
• Created and maintained the clarification log.
• Prepared and took ownership of Requirement Traceability Matrix.
• Co-coordinated with the team for knowledge transfer sessions, clarifications and doubts on regular basis.
• Reviewed test scenarios and test cases.
• Attended weekend workshop on User Requirement Engineering and User Interface Architecture.

Confidential

Business Analyst

Responsibilities:

• Requirement gathering for an agile methodology
• Defined the scope and did the GAP analysis for their existing Anti-Money Laundering and KYC application.
• Wrote extensive user story cards for the requirements.
• Documented the business requirements spec and the functional requirement specifications.
• Created and maintained requirement traceability matrix.
• Created and maintained clarification log for the queries to the client from the development team
• Performed function point analysis with the help of the Project Manager

Confidential

Business Analyst

Responsibilities:

• Assisted in solving queries of the functional, testing and development team.
• Involved in testing on all stages of System Development Life Cycle (SDLC).
• Coordinated activities between business unit and technical staff.
• Assisted with user testing of system developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Interviewed SMEs and recorded the requirements in a reviewable and understandable format by both business and technical personnel.
• Monitored projects from initiation through transition and organized interdepartmental or cross-functional team activities and ensuring completion of projects on schedule.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

• Developed business process models in RUP to document existing and future business processes.
• Developed manual test scripts using Mercury Quality Center for performing Regression testing.
• Involved in GAP analysis around the identification of business rules, business and system process flow, user administration, requirements and assumptions.
• Conducted user interviews, gathering requirements, analyzing the requirements.
• Extracted, discussed, and refined high level business requirements from business users and team members.
• Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using UML.
• Coordinated activities between business unit and technical staff.
• Performed testing and recorded results in Mercury Quality center.

Confidential, Oklahoma City, OK

Business Analyst

Responsibilities:

• Created and reviewed business requirements, functional specifications, documentation and test plans.
• Developed business process models in RUP to document existing and future business processes
• GAP analysis around the identification of business rules, business and system process flow, user administration, requirements and assumptions.
• Co-authored business requirements document with the business users. Analyzed user problems
• Identified, researched, investigated, defined and documented business processes.
• Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using UML.
• Coordinated activities between business unit and technical staff.
• Was responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Tests.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Requirement gathering by fixing up stake holder meetings and end user meetings for requirement elicitation
• Analyzed the requirements, extracted, discussed, and refined business requirements from business users and team members.
• Facilitating between the teams and giving knowledge transfer sessions.
• Coordinating between the functional team and technical team.
• Extensive communication with the client to get clarifications for the team.
• Preparing the Requirement Traceability Matrix and ownership of the same.
• Facilitated UI design by document design requirements and creating mock-ups and wire-frames to analyze proposed implementations.
• Continuous co-ordination with the team for knowledge transfer and clarifications and doubts.