Senior Project Manager / Program Manager Resume

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager / Program Manager

Responsibilities:

Project Manager and Scrum Master for the first project in the organization to successfully roll out and use Scrum (an agile software development methodology). Responsible for developing processes, process artifacts, and the basic foundation to support a successful rollout of the new methodology.
Scrum master responsibilities included: Update sprint backlog, update sprint burn chart, facilitate stand - ups and issue resolution, participate in scrum-of-scrums, facilitate sprint planning, facilitate sprint retrospective.
Project Management responsibilities included: Capacity planning, cost management, risk and issue management, produce weekly status reports wif EVM (Earned Value Metrics), facilitate scrum of scrums (for 4-7 Scrum teams), facilitate estimating sessions, facilitate sprint demos/reviews, conduct monthly senior management reviews, create and maintain project schedule, create project plan, create RAM (Responsibility Assignment Matrix), produce impact analysis for change management scenarios, create and maintain release burn chart, create implementation plan, create release communication plan, facilitate project lessons learned.
Project statistics: Managed projects dat ranged from $1.5 million - $13 million in actual costs, teams of approximately 60-130 global cross-functional resources; 4 - 10 month project durations.
Responsibilities included: Resource allocation management, risk and issue management, product weekly status reports, conduct weekly team meetings, conduct senior management gate reviews, create and maintain project schedule, create project execution plan, create project RAM, facilitate retrospectives.
Responsibilities included: Capacity planning, risk and issue management, leading concept development, produce weekly status reports, conduct steering committee meetings, chartering projects in order to meet program objectives, creating communication plan, monitoring the delivery of program benefits.

Confidential

Project Manager / Lead Business Analyst

Responsibilities:

Managed creation of: Project Charter, Business Requirements, Project Plan, Functional Specification, Test Plan, UAT (User Acceptance Testing), Test cases, Defect Tracking, Issues Log, Risk log, Implementation Plan, Production Support Plan, Vendor Management, Change Control, etc.
Responsibilities included: assigning priorities, providing direction, monitoring progress of approximately 30 project resources (internal and external), managing cross-functional internal and external teams in development efforts, maintain project in Compass (enterprise project management tool for project tracking); presenting project details to peers and executive management for project overviews, tollgate reviews, and executive steering committee meetings.
Managed the implementation of quarterly affiliate client performance reporting structure and process approximately client reports per quarter.
Worked wif multiple vendors, affiliate user groups, headquarter user group, and cross-functional IT groups to implement.
Responsibilities included managing creation of: Business Requirements, Project Plan, Test Plan, UAT, Test Cases, Defect Tracking Implementation Plan, Production Support Plan, Vendor Management, Change Control, Risk Log, Issues Log, Transition Plan, etc.
Assisted wif strategic and tactical sessions throughout project lifecycle and the building of the ongoing production support team.
Worked wif 14 different vendors to build strategic and tactical file transfer plans for 18 custom integration points (wif about 30 daily file time sensitive transfers - internal and external) and redesigned most of the existing business processes.
Managed vendor relationships, project requirements (resulting in 73+ Use Case documents), project priorities, risk and issues log, project plans, testing, plan/, change management, vendor payment, plan (across 5 different city affiliates for 100+ FTAM users), weekly project status updates to executive management, overall business and technical guidance for the project team.
Served as a liaison between IT, Operations, and lines of business in solving poorly defined processes dat involved technical resources and solutions.

Confidential

Project Manager / Senior Business Analyst

Responsibilities:

Responsibilities included management of the following: choosing external vendors for various projects to limit bank exposure, requirements gathering, implementation, testing, signoffs, aligning business resources, end user, user acceptance testing, change control, project tasks, resource allocation, issue log, risk log, project plan, weekly project status updates.
Developed Project Management Office (PMO) project document artifact templates.

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