SUMMARY

• 10+ years of Property & Casualty / Healthcare Insurance industry experience as Requirements Manager and Sr. Business System Analyst/Data Analyst
• In - depth knowledge of Insurance functional areas such as Risk Assessment, Claims Administration, Policy / Submission Administration, EHR (Electronic Health Record), PHR (Personal Health Record) and Wellness
• Key strengths with Functional requirements of Business Intelligence / Data warehousing technical solutions
• Hands on experience with Data Analysis with Teradata, Oracle 10/11g, SQL Server 2005/2008 databases
• Latest experience with BPM solution involving, mobile and offline system requirements analysis for Global users

TECHNICAL SKILLS

Business modeling: Microsoft Visio

Requirement Management: Microsoft Office (Word & Excel), BluePrint, Agile tool - Rally, JIRA, Confluence

Front end tools: Microsoft Front page, Microsoft Project, Microsoft Office, .Net

Defect Tracking: HP Quality Center

Query and Programming: VB Script, Java Script SQL, .Net 2.0, HTML

Databases: Teradata 13.0, DB2, MS Access, SQL Server 2008, Oracle 11g

Document Management: VSS, Sharepoint

Methodologies: Waterfall, Agile, Iterative

PROFESSIONAL EXPERIENCE

Microsoft Developer / Business Analyst

Confidential, NJ

Key Responsibilities:

• Drive interviews with business SME’s to collate functional requirements
• Work with CHUBB Business/IT SMEs and Solution Architects to draft the Program roadmap
• Perform data-profiling / data - analysis activities
• Develop Source to Target Mapping documents
• Develop requirements artifacts - functional architecture, high-level requirements (i.e. system features) and use case inventory
• Plan, document, conduct and conclude with test results the Testing activities - QA and UAT. This includes preparing the Test Strategy, Test cases and organizing the UAT sessions

Requirements Manager

Confidential, NJ

Responsibilities:

• Project Requirements Team Size: 14
• BPM Solution for Single System Solution Delivery - followed SDLC process
• Client Portal for Global Commercial clients - followed Agile methodology
• Offline and Mobile Solution - followed Agile methodology
• Accompany Field Engineer for an onsite survey for a real-time understanding of a standard risk-assessment survey of a commercial property
• Drive interviews session with business SME’s like Global field managers, account engineers, field engineers to collate functional requirements
• Worked with AIG Business /IT SMEs and Solution Architect to draft the offline program roadmap
• Responsible for requirements planning and tracking in ‘Rally’, conducting meetings with business SMEs and System leads
• Responsible for Weekly Status Reports for Program Manager
• Close coordination with project management & PMO for MVP definition & walkthrough of each sprint
• Responsible for reviewing the test results of the Testing activities - QA and UAT. Includes reviewing the Test Strategy, Test results and organizing the UAT sessions.

Lead Business System Analyst

Confidential, CT

Responsibilities:

• Worked as a Lead Business System Analyst for team(size of 13) and project team size of 40
• Awareness of various systems includes Rate Quote Issuance(RQI), Underwriting Documents, Dashboards
• Served as a liaison between the business specialists and the technical team
• Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Provided gap analysis after detailed study for the replacement of Field Management Dashboard within Workstation
• Created Detailed Functional Requirement Document, Source to Target mapping document and Traceability matrix
• Participated in Joint application requirement sessions to gather requirements and documentation
• Actively participated in project planning for the year /2013
• Involved in POC phase of the project, worked closely with business leadership/ partners on deriving business and IT benefits and defining the reusable components
• Performed Data Analysis in Oracle 10g / Teradata 13.1 and also involved in creating the inventory list of impacted data elements
• Created the Report specification document and Data Profiling document
• Solely responsible for identifying reporting needs, creating specification, and work closely with report development team to achieve the reporting goal
• Assisted ETL development done using abintio components / graphs. Participated in Technical design discussions
• Participated in the review of Test Strategy and Test plan documents
• Assisted the function lead in creating estimate and defining the roles/responsibilities in the project
• Have conducted several mentorship program to educate newly joined team members
• Have extensively contributed to defining the Business Systems / Data Analyst process and constantly refining the artifacts, templates, process flows etc.
• Involved in creating screen mockups for User Interface screens
• Assisted the Business Intelligence Architect / Data Architects on creating architecture for new projects
• Supported Project Manager as back up, running meetings, filling project plan and monitoring budget
• Designed queries for the System’s developers to facilitate rapid development/understanding of the UI-functionalities/reports

Technology/Tools Involved: Teradata, AbInitio, Oracle, SQL, BluePrint (Req tool)

System Analyst

Bellingham, WA

Responsibilities:

• Worked as an Data Analyst/Tech Lead with a team of 5 onshore and 3 offshore employees
• Understanding existing business model and customer requirements
• Have been involved in all phases of project development life cycle (PDLC) model.
• Created technical documentation for the programming changes
• Assisted the development team and QA in clarification of the requirements
• Analyzed program / code, business logic, store procedure calls and transaction calls for gathering requirement
• Prepared Understanding Document, Analysis Spread sheet, discrepancy documents
• Created Business process flow chart using MS Visio
• Code debugging and gap analysis
• Reverse Engineering
• Unit and Integration testing
• Effective and timely communication to Client Business Team
• Participating in review meetings and conducting detailed walkthrough

Technology/Tools Involved: Oracle, SQL, MSAccess

Business Analyst

Confidential, IL

Responsibilities

• Requirements gathering & analysis in the form of scope, supplemental specifications and use case documents
• Create workflow diagrams and UI mock-ups
• Requirements walkthrough to the development team
• Managing the Software Development Lifecycle for CSG; Analysis, Development, QA, UAT and Production

Technology/Tools Involved: Oracle, SQL, JIRA and Confluence (Req tools)