OBJECTIVE

• Seeking a position as Business Analyst in Financial Industry.
• To provide analysis, recommendations, business process engineering, testing, training and to support the successful integration of the client’s business and technology.
• To function as liaison between the business and the internal or external technology community.

SUMMARY

• Establish and monitor project requirements, priorities, impacts and deadlines, and deliver appropriate global solutions that satisfy the business.
• Oversee and manage all aspects of the project life cycle. Ensure co - ordination between all parties involved.
• Manage expectations of all project stakeholders.
• Gather and understand performance metrics; work to improve service and make more efficient use of technology.
• Actively manage the allocated budget, and contribute to the budgeting process.
• Work with the information security officer and legal/regulatory staff to ensure appropriate corporate, department, and/or regulatory standards are met.
• Excellent understanding of technology (both hardware and software) and finance.
• Ability to work within a geographically disperse team environment
• Knowledge of SWIFT - worldwide inter-bank financial telecommunication protocol

TECHNICAL SKILLS

Operating Systems: MS-DOS, Windows, SUN, Linux

Languages: C, C++, Java, Perl, Fortran, Ada, Pascal, SQL, JavaScript, Visual Basic, VB Script, HTML, XML, T-SQL, PLSQL

Other Tools: SWIFT, ASP, CGI, Korn Shell, C Shell, CORBA, JDK, J2EE, RMI, IBM Visual Age Java, IBM Web Sphere Application Server, MS Visual Studio, MS Office, MS SQL Server, MS Site Server, TCP/IP, IBM DB2, Sybase DB, Oracle DB, MS BizTalk, MS Access, MS IIS, Lotus Notes, Cold Fusion

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Analyst

Responsibilities:

• A leading business analyst on Citi Direct for Securities Transactions Manager, Message Manager, and Intram Cash -- web based client facing applications for Citibank’s custody and fund manager clients (both US and global) that enable custody clients to enter, monitor, and obtain near real time status for security transactions
• Performed as a leading business analyst during initiation-implementation phases of Market Guide project - Citi’s market information platform.
• Provide business analysis, requirements definition, and software testing support to the corporate user base.
• Work closely with developers and business users in the design, development, and implementation of information technology initiatives that support the strategic objectives of the Corporation.
• Assist the business users by analyzing business needs, developing detailed requirements and validating solutions. Providing an effective liaison between the business departments and IT.
• Create conceptual design documents, SDLC required (FRDs, MDDs, etc.), and end-user documentation.
• Information modeling with XML
• Design SQL statements to retrieve financial information and conduct data analysis using advanced Excel features (pivot tables and macros)
• Preparing effective presentations and conducting training sessions
• Liaise and coordinate with global UAT and SIT testing teams in three different locations. Assist testing teams with all inquiries and resolve any issues encountered
• Coordinate development pencil down testing in geographically disperse team environment
• Design Use Cases and other guidelines to capture business requirements by detailing scenario-driven threads through the functional requirements.
• Assist CDS Development team with resolving issues encountered during the design, coding, and unit testing
• Support, investigate, and resolve client production issues
• Act as a liaison between the CDS Team and interfacing systems’ business and technology teams to meet business needs
• Helped to reduce costs by consolidating CDS applications, retiring legacy systems, and by introducing other enhancements:
• By consolidating US and Global transaction managing systems
• By introducing an alternative entitlement system that helps Citi Operations team to optimize and improve their business processes and cut expenses by retiring legacy functionality
• By introducing a comprehensive training library that helped to achieve 97% STP rate for client’s instructions

Confidential, New York, NY

Business Analyst

Responsibilities:

• Investigated and troubleshoot user’s issues as part of the Project Management tools support team. Maintained SDLC and Project Management knowledge centers.
• Worked with business staff to develop user acceptance test objectives, test plans, and test scripts in order to verify and accept that business requirements have been met. Performed system tests and user acceptance tests as agreed with business staff in test plans.
• Created, reviewed, and enhanced technical and end user documents
• Created training reference materials

Confidential, New York, NY

Senior Software Developer

Responsibilities:

• Developed a new Financial Research Library platform that includes Publication and Distribution modules by utilizing Microsoft Technologies for First Union Bank. Designed Equity Research Library.

Confidential, New York, NY

Software Developer

Responsibilities:

• Design and development Client-Server Web Based E-Commerce applications by utilizing JSP, ASP, COM/DCOM, VB Script, JavaScript, HTML, DHTML, XML, MS SQL Server, MS Site Server, Cold Fusion
• Client List:
• Coblox - E-Commerce/Action Site. Helps programmers to sell source code to the highest bidder or response to specific requests
• RoweCom - Web-Based subscription management system that enables corporate buyers to order books and periodicals for number of office locations around the world.
• PronetLink - An Extensive Trading System. Helps to provide a Buyer-Trader Communication

Confidential, New York, NY

Software Developer

Responsibilities:

• Developed a number of applications for Online Banking System utilizing C++, Java, SQL, ASP