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Business Analyst Resume

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Nyc, NY

SUMMARY

  • 8+ years of experience in Software Analysis, Design, Development and Testing of Client/Server and Web based applications.
  • Worked on multimillion dollar projects in Banking and capital market domains as Business Analyst.
  • Traveled to multiple client locations (US and Canada) for team meetings, client discussions and noledge building sessions.
  • Specialized noledge of various solutions within Banking financial systems such as item processing systems, Point of sale, retail and web based solutions.
  • Proficient in working within specified SDLC processes and procedures set by teh organization.
  • Specialized understanding and committed attitude working with in agile environment.
  • Experience working as per organizations compliance standards, internal and external regulatory requirements.
  • Experience in Project management, resource allocation and delegation, Change management, change request process.
  • Experience in budgeting and estimation for project plans.
  • Skilled in Object Oriented Analysis and Design with experience in creating Use Cases, Activity Diagrams, and Unified Modeling Language (UML) using MS Visio to depict process flow.
  • Demonstrated ability to work actively with different Design Tools to create Data Flow Diagrams and AS IS - TO BE workflow diagrams.
  • Proficient in elicitation, transformation and documentation of business requirements into functional specifications.
  • Experience of workflow analysis and design, user interface (UI) design, wire frames, portal design, and process flow modeling.
  • Strong in writing SQL queries and using Excel for data development, validation and management activities.
  • Expertise in UAT, Unit testing, Performance Testing, System & Functional Testing.
  • Expertise in development of testing deliverables such as test cases/ scripts, test plan and strategy. Proficient in defect management and reporting process.
  • TEMPEffective Team Co-coordination, Functional Design, Development, Analysis and Implementation skills.
  • Master in Business Administration with IT major and finance minor from School of Business, SUNY at Albany.

TECHNICAL SKILLS

Operating Systems: Windows 7, Vista, XP and OS X Yosemite.

Languages: SQL, Java, J2EE, XML, FIX, HTML/XHTML, UML.

Databases & Tools: Oracle SQL, MS Access, MySQL.

Requirement management tools: HP Mercury Quality Center (QC), HP ALM, IBM BPM

MS Office: MS Exchange, MS Office, MS Project, MS Visio, SharePoint.

SDLC Methodologies: Agile, Waterfall, Rational Unified Process (RUP)

System Solutions: Fidelity’s financial solutions: xVision, visionIPImpacs (IM), Time Savings (ST)IBM’s EDD

Other tools: Hubris, SOAP UI, HTTP Unit and TOAD

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential - NYC, NY

Responsibilities:

  • Liaison between business users and technical team, in making sure dat both teh groups are at teh same understanding of requirements.
  • Reviewed Business requirement documents, developed functional specification documents.
  • Lead walk through of Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) with stakeholders for reviews and sign offs.
  • Develop process workflow diagrams, develop and document user stories and specification documents.
  • Provide regular updates on progress to teh Operations Group,participated in testing and user acceptanceof new system.
  • Coordinated user trainingson teh new system, perform post implementation review.
  • Conducted Defect triage sessions with multiple stakeholders and performed issue analysis for TEMPeffective resolution.
  • Lead and developed test artifacts such as business test plans, test strategies and test data.
  • Lead and participated in unit, integration and UAT testing efforts.
  • High Level testing post UAT, to validate teh correct deliverables and critical fixes.

Environment: HP ALM, QTP Pro, MS-Visio, MS Exchange, MS Office, SharePoint, Toad, SQL, Distributed - Windows, Mainframes

Business Analyst

Confidential, Mt. laurel, NJ

Responsibilities:

  • Gained in-depth understanding of teh daily operations of teh Central Operations unit, whichincludes Check processing, and Exceptions, Returned Deposited Items, Item Processing and POD Exceptions/ Returns, among others.
  • Worked of EDIT specifications for teh transaction monitoring system.
  • Planned and coordinated with data analysis effort for data requirement, data mining and data mapping.
  • Performed data analysis and validation using excel spreadsheets and models to analyze issues.
  • Developed and Managed project dashboard, estimation, releases and management reporting.
  • Facilitated management status meetings, issue resolution meetings, noledge sharing sessions.
  • Lead project teams and coordinated with multiple stakeholder within and across enterprise.
  • Closely worked with LOB and Technology to develop and document functional noledge.
  • Reviewed and provided input to SRSs, SDSs, and BRDs and develop functional specification documentations.
  • Coordinated with multiple channels and stakeholders to bring them onboard and align to project schedule and timelines.
  • Performed Gap analysis and Develop requirement traceability matrixes.
  • Used SQL to verify teh number of records and validated teh referential integrity rules as per teh design specification.
  • Coordinated between distributed and host environment teams to secure and resolve environment issues.
  • Enabled Test Automation team for regression testing efforts by providing functional noledge support.
  • Planned and Conducted BAT and UAT testing efforts.
  • Supported Unit and Production acceptance efforts for critical fixes.

Environment: Fidelity financial products: CPG (Cheque payment gateway) - xVision and visionIP, Quality Center 11, QTP Pro, MS-Visio, MS Exchange, MS Office, SharePoint, Toad, SQL

Business Analyst

Confidential - Chicago, IL

Responsibilities:

  • Interacted with Business Users and conducted user interviews/JAD sessions with relevant business Units and developers for teh requirement eliciting, analyzing and recording.
  • Facilitated walk through of Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) with Stakeholders for reviews and sign offs.
  • Participated rigorously in writing various documentations such as Use Cases and Scenarios for each requirement and designed required UML diagrams such as Use Case Diagram, Activity Diagrams, and user interface (UI) designs using MS Visio.
  • Reviewed Business requirement documents, developed functional specification documents.
  • Coordinated with stakeholders for demos and covering new requirements and enhancements in teh application.
  • Managed documents, published reports and shared information with internal and business team from beginning to teh end using MS SharePoint.
  • Written SQL queries to validate data by data analyst team in reference with teh test cases to check dat teh scenarios are met; to extract and manipulate various reports for users.
  • Coordinated with QA team (test plan) for teh applications and executing them in teh strict timelines.
  • Responsible for defining and setting teh scope of teh project for QA Analysis and QA Process Implementation.
  • Conducted functional walkthroughs, User Acceptance Testing (UAT), and supervised teh development of User Manuals for customers
  • Planned and Co-ordinated testing strategies for success of various product releases with business users and other participating channels

Environment: FIX protocol, MS-Visio, MS Exchange, MS Office, SharePoint, Toad, SQL, Distributed - Windows, Mainframes, and HP QC

Business Analyst

Confidential, Falmouth, Maine

Responsibilities:

  • Interacted with Subject Matter Experts to provide support for conversion and integration requirements between different channels
  • Gatheird information from teh acquired banks’ websites Performed teh requirement gap analysis and documented teh requirements
  • Analyzed multiple Data Sources to identify correct attributes required for multiple project
  • Identified attributes for data mapping between different systems.
  • Analyzed business requirement to create functional specifications and mapping sheets.
  • Worked with teh Fidelity’s Integrated Business Applications such as Impacs (IM), Time Savings(ST), Relationship Manager(RM), Credit Cards and Loan System (mortgage/consumer lending)
  • Used XML tools (SOUP UI) to TEMPeffectively test, services delivered as part of teh new web services architecture as part of platform integration.
  • Coordinated with various business channels towards SIT and EIT efforts.
  • Tested critical fixes and coordinated with teh developers on teh releases and environment configuration.
  • Worked on developing user manuals and learning guides to TEMPeffective ramp up sessions.
  • Conducted noledge transfer sessions and on boarding session between various channels.

Environment: Fidelity financial products: Impacs (IM), Time Savings (ST), Relationship Manager (RM), Credit Cards and Loan System (Consumer and mortgage) IBM mainframe EXTRA X- treme version 9, SOAP UI and Novel Client, HTTP Unit, HTTP Watch, Quality Center, QTP Pro 9.5, SQL Server 2005, MS-Project, MS Exchange, MS Office

Consultant

Confidential, Albany, NY

Responsibilities:

  • Interacted with business users to understand teh requirements for automation of teh process
  • Developed timelines for project delivery, and managed projects and resources to successful completion
  • Developed System Requirement Definitions, Business and System use cases, workflows
  • Accumulated user requirements through surveys, interviews and JAD sessions and translated them into system requirements
  • Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams, Sequence Diagram, ER diagrams and user interface designs.
  • Conducted online and in person walkthroughs of teh entire system with users

Environment: MS-Project, MS-Office Suite, MS Exchange, MS Visio, Project Sakai, HTML, java script, Microsoft SQL Server 2005.

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