PRODUCT MANAGER/LEAD SENIOR BUSINESS ANALYST Resume Charlotte, NC - Hire IT People

SUMMARY

Agile Technology Professional with experience in the Product Manager, Lead Senior Business Analyst, and Scrum Master roles. Over 20 years of experience in the IT industry with a focus in finance implementing front - end web and desktop solutions.
Experience encompasses analysis, prioritization, scope and rollout phase, UI and UX design, mockups, user acceptance testing management, training, heavy collaboration across the business and technology, building strong relationships, and implementing Agile practices.
Knowledge of Basel, FRTB, and CCAR requirements for regulatory compliance. Excellent communication, organizational, and time management skills. Proficient working across global teams.

TECHNICAL SKILLS

SQL Server Management Studio
Visio
JIRA
Confluence Wiki
SharePoint
RTC
Rally
HP ALM
Axure iRise
Balsamiq Mockups
Team Foundation Server
MS Project

PROFESSIONAL EXPERIENCE

PRODUCT MANAGER/LEAD SENIOR BUSINESS ANALYST

Confidential, Charlotte, NC

Responsibilities:

Product Manager and Lead Senior Business Analyst for a suite of applications within the Enterprise Market Risk Technology group supporting several business partners including Capital, Data Governance, Quantitative Analytics, and Market Risk Officers
Manage a team of business analysts
Prioritize and delegate projects per release
Manage multiple releases simultaneously
Department leader for UI and UX design
Lead efforts in defining department standards and processes
Identify risks and issues
Manage the scope of projects
Strategic analysis for new initiatives across various departments
Gather requirements from business partners
Lead Sprint Planning meetings
Own and manage the backlog including the prioritization of stories
Create user stories with acceptance criteria using JIRA
Create functional specification documents (FSDs)
Manage UAT including planning, creating test scripts, and daily reporting
Present proof of concepts (POCs) and application demos to business users and stakeholders
Create wireframes and mockups
Lead the design and development of features, functionality, and quality of the user experience
Initiate a new look and feel across the suite of applications with a new theme and graphics library
Establish a graphics Wiki including application images, standards, and common practices
Author and edit department user guides and release notes
Spearhead Agile implementation
Team Scrum Master for the first 1.5 years
Recipient of 2017 Gold Coin Award for demonstrating collaborative and proactive relationships with business partners

SENIOR BUSINESS ANALYST

Confidential, Charlotte, NC

Responsibilities:

Lead IT Business Analyst within Enterprise Compliance Technology for web applications
Prepare and deliver a POC business case
Work with product owners and development to rewrite, redesign, and enhance usability for a legacy web application
Create wireframes, use cases, and user stories with acceptance criteria
Lead Business Analyst within e-commerce product development for multiple web applications
Lead requirements gathering sessions with business partners
Intelligent Receivables for North America
CashPro Online including making payments, receiving funds, investing, and viewing account balances in real time
Work closely with teams dispersed across the US and APAC
Responsible for producing and maintaining: business requirements document (BRD), user interface specifications, user workflows, and data mapping spreadsheets
Manage user acceptance testing (UAT) including: creation of the test plan, write test cases, write and assign test scripts, execution, daily and weekly reporting to team and stakeholders
Create project scope documents for team and stakeholders

LEAD BUSINESS ANALYST/FUNCTIONAL SPECIALIST

Confidential, Cary, NC

Responsibilities:

IT Business/Functional Analyst within Global Transaction Banking for the Cash Manager Agile-scrum development and UX teams
Participate in development and UX standup, sprint planning, and retrospective meetings
Deliver high quality functional specifications for the global Cash Manager web application
Work closely with teams in NC, NYC, and London
Create wireframes
Write acceptance criteria for stories using RTC
Test and close user stories
Capture change requests from business and communicate out to the teams
Team subject matter expert (SME)
Map business requirements to new UI designs ensuring all criteria is met
Work closely with product managers/owners, UX, developers, and QA
Create and maintain SharePoint repository for Sprint and project documentation
Project Coordinator and Functional Analyst for a global Commission Management System web application
Perform risk management and defect tracking/management
Project lead and regional coordinator for corporate social responsibility (CSR) volunteer activities

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Product Manager/lead Senior Business Analyst Resume

Charlotte, NC

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