Business Analyst Resume

SUMMARY

Maximizing company potential by driving top - notch agile solutions, technical product management strategies and critical system efficiency to enhance client retention and increase overall profitability
Business Analyst with extensive experience in functional specifications, project implementation and technology production for high-value business initiatives.
Special talent for assessing and analyzing project scope through methodology, feasibility and functionality.
Excel at leading iterative sessions, metrics reporting and full project lifecycle.
Adept at driving high caliber teams to exceed client expectations by delivering concise, trouble-free products. Gain credibility for developing scalable, performance-oriented software solutions, establishing business continuity and achieving growth objectives.
Technical proficiency in Microsoft Office Applications, Photoshop, InDesign, Atlassian JIRA Tempo, Confluence, Trello, Microsoft VISIO.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

Established reputation for minimizing costs, providing detailed documentation and developing functional specifications based on data analysis.
Instituted applications to streamline automated enrollment and billing activities for members.
Recognized by the CIO and Senior Managers for servant leadership and outstanding contributions throughout tenure.
Devised a turnaround initiative to eliminate unnecessary costs associated with medical bills, resulting in a 90% reduction in over charges.
Secured $15K annually by diligently identifying software redundancies in service desk platforms.
Spearheaded live technical assistance from 15% to 85% by developing online self-service applications that significantly impacted mission-critical operations.
Reduced data entry activities by leveraging automation and visualization improvements to back-end reporting.
Formulated a project for tiered membership levels, achieving a $7 Million reduction in operating costs annually.

Confidential

Data Specialist

Responsibilities:

Directed the transformation and integration of Waterfall to Agile methodologies.
Orchestrated the pilot for agile software development, resulting in the addition of internal software teams.
Partnered with executives and the board of directors to effectively manage and implement strategic data standards.
Utilized SQL to develop reports, query multiple databases and retrieve vital information.
Functioned as a key liaison for business stakeholders and teams to ensure quality product and service delivery.