Business Analyst Resume Profile

KEY PROFESSIONAL ATTRIBUTES:

IT Professional with over 30 years experience in multiple industries, including Retail, Corporate Financials, Payroll, Human Resources, Benefits, Insurance, Pharmaceutical, Travel Industry, and Communications.
Senior Level Programmer Database Normalization Data Mapping
COBOL/Assembler Requirements Definition Process Mapping
On-Call Specialist Business Systems Analyst Indice Efficiency
Critical Thinker Assessment Training/Mentoring
Voluntary career break in January 2013 to marry, raise step-daughter, and spend time with son before he left for Special Forces duty.

WORK EXPERIENCE:

Confidential

Saved 10-20 seconds end-user wait time between tasks by splitting programs and reworking memory in Assembler.
Promoted to Developer II in 1.5 years.
Worked through requirements to meet customer needs utilizing Series/1 backend and VB 6.0 front end.
Mentored junior associates.

Confidential

Designed, coded, documented, and implemented a new application residing in the fleet management system for travel industry company within budget in 9 months.
Worked exclusively remote and turned new application over to offshore resources with no issues.

Confidential

Data modeler of 46 table space relational database to rapidly replenish perishable inventory to multiple operating companies.
By utilizing WebSphere MQ to continually update data real-time provided capability to users to react to market demands immediately.
Developed interface and common rule programs and lead team through normalizing POS data from multiple data inputs of 7 different operating companies into continuous stream of data 24x7 saving over 100 million annually.
Created common data warehouse on mainframe to feed Web portals for management data mining ability.
Learned and adapted to support role for any system to help overwhelmed resources in production setting.
By completely documenting entire system was able to turn perishable procurement system over to offshore resources for support with no issues.

Confidential

IT member of business process team to implement shared service center for common business processes and software across all operating companies.
Saved over 20 million annually by moving entire data center from MA to PA with focus on financial systems with no service outage.
Generated data and process mapping documentation of all financial processes, consequently end user manual could resolve most issues independently.
Facilitator and primary contact between information technology and the business user during conversion of in-house Payroll, HR, and Benefits system to Cyborg package software.
Performed testing and sign-off of all processes, procedures, and data results for production ready.

Confidential

Provided support for all legacy systems for Bi-Lo and Giant Food Stores on a 24x7 hour basis encompassing corporate accounting, retail, and warehouse applications.
Implemented new software versions and tax bulletins for Cyborg Payroll, HR, and Benefits systems.
Maintained and enhanced payroll and check recovery systems.

Confidential

24x7 on call software support of four invoice billing systems.
Unit testing, system testing and moving finished projects into a production environment.

Confidential

Support all computer software across all platforms including Honeywell Bull, Datapoint, and PC.
Convert all Datapoint systems to Novel Network using Computer Associates COBOL.
Conversion of Honeywell Bull mainframe software to IBM ES9000 MVS SMS.
Developed, documented, implemented, and supported complete off-site PC software package to track loan information for lending institutions.
Created and implemented system standards for user and technical documentation including operations.
Maintained and updated off-site mobile home insurance direct mail system and vehicle insurance contract system.

KNOWLEDGE BASE:

Applications: Pharmacy, Data Warehousing, Supply Chain, Purchasing/Procurement, Forecasting, POS, Customer Loyalty, Accounting Financials, Insurance, HR/Payroll/Benefits, Vehicle Fleet
Software: SQL, COBOL II LE, DB2, IBM WebSphere MQ Series, VB 6.0, .NET, Assembler 360-390, CICS, JCL, TSO/ISPF, SDSF, QMF, FileAid, XPEDITER, AbendAid, Erwin, MS Access, Visio, Cognos, Microsoft Office, ENDEVOR, IBM Series/1, Eztrieve Plus, CA7, Control M-D, Databus, PBL, Cyborg HR/PR/BN Modules
Hardware: Mainframe 370/390 MVS/XA, SMS, Windows MS-DOS XP Vista 7 8, Open VMS, Honeywell Bull GCOS 7, OS 2000, TDS/TPRS, Datapoint RMS, DOS, Digital UNOS, CPM