Product Analyst Resume
Washington, DC
CAREER SUMMARY:
Analyst for portfolio analysis solutions with a unique mix of capability assessment skills and business program management experience from perspectives of information controls audit, data (workflow) governance, quality architecture, risk avoidance analytics, process improvement and business continuity. Collaborates with Product Stakeholders, Project Managers, Architects, Model Developers and C - Level to solve complex problems, ensure plans are successfully executed & information processing aligns with best practice. Hands-on knowledge of Identity Ecosystem Framework, SDLC project management, (ITSM) Service Management, Service Architecture, Quality Engineering (Six Sigma) & semantic / entity data management. Strong skills in quality improvement, KPI/KRI, domain models, FFIEC guidelines (data privacy/information security) FDA eCRF & COBIT.
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Product Analyst
Responsibilities:
- Lead analysis & design; manage build and (SLA) operation of the Identity Ecosystem Framework (IDEF) Registry program that is designed to mitigate risk & build trust in transactions.
- Steward scoreboard product that allows attesters to make public their identity governance commitment to operate using National Strategy for Trusted Identities in Cyberspace guiding principles
- Perform (KYC) risk posture analysis & verify (due diligence) information statements of compliance
- Engage (scrum) with senior management / technical groups / digital identity supplier community to agree security, privacy, mUX/UI assurance critical success factors of IDEFRegistry.org operation e.g.WCAG, ADA
- In corporate content of National Strategy for Trusted Identities in Cyberspace Ecosystem Functional Requirements as an assessment form
- Collaborate with developers and (providers/ owners/ operators of services) alpha - testers using user story, wireframes, mockups, diagrams and prototypes of taxonomic-centric content
- Implement web site analytics centered on IDEF Registry graphic scoreboard usage
Confidential, NJ
Business Analyst
Responsibilities:
- Enforced BAU / Project risk avoidance by pragmatic assessment of IAM data privacy / information security, Issue / Change management controls
- Defined Data Steward touchpoint matrix identifying Data Impact / Business Intelligence / Project Management tasks
- Collected information extracts, profile, collate, map data dictionary / decision rules & perform defect analysis
- Lead analysis of workflow controls & design (SQL) test criteria and process for remediating critical data element gaps
- Profiled information assets, market intelligence sources, documented terms / data lineage / domain tolerances / dimension mappings
- Worked with Risk Modeling owners & validate accuracy of data requirements and algorithm appropriateness e.g. AML
- Identify authoritative digital product artifacts & (ETL) data source for KPI / KRI e.g. Confidential Campaign Management and Fulfillment
Confidential, NY
Business Analyst Architect
Responsibilities:
- Agilely engaged with stakeholders to apply digital data mining / knowledge framework / cloud based analytics engine architecture for status assessments & conformance path determination advisory services
- Defined chatbot methodology & 'likelihood' scale for Legal Matter topics & decision rule actuation
- Performed analysis of risk mitigation business rules that control topic content of eligibility / inadmissibility scanning
- Produced project business requirements, functional specifications, wireframes / navigation flow, UX/ User Interface layout, prototype for online guidance service e.g. citizenshipworks.org
- Authored taxonomy, design specifications, semantic model, data schema & input/ output maps, (SQL) mining formula
Confidential, NY
Business Analyst Architect
Responsibilities:
- Lead (scrum master) product needs assessment / data analysis for each line of business, their marketing partners and (bespoke) products.
- Manage channel and vendor specification delivery, functionality test script authoring, go - live hands-on training for cloud-based service.
- Ensure governance & risk controls via role based security permissions & detailed data migration mapping.
- Defined steps, templates & lead analysis of source data, business processes and governance for marketing analytics
- Worked with Architecture and source system owners to craft (BRD/FRD) solution for data integration and business layer
- Drafted line of business intelligence & plan-specific processing rules CRM; cohort identification; market segmentation
- Mapped data transactions recording Confidential and Partner campaign, (online) sales and attributive product usage events
- Defined partner/marketing/fulfillment vendor (e.g. Diamond, Federal Direct) digital onboarding procedures & data quality & contract's Privacy / Security Control Language
- Detailed (SQL) data transformation, extract & (SAS) system integration at function level e.g. asset /cash / fiscal planning
Confidential, DE
Business Analyst Architect Business Intelligence
Responsibilities:
- Responsible for a series of marketing and financial Business Intelligence reengineering /change management projects.
- Lead digital risk assessment, design and quality implementation of mitigation control solutions that improve data analytic business processing. Work to build knowledge of Data Warehouse best practices and procedures for waterfall and/or agile development.
- Reengineer data risk controls to satisfy regulatory demands e.g. Dodd Frank; FACTA
- Created templates, workflow activities & lead analysis of reference data (KYC, AML), processes, Campaign Management & Financial application & infrastructure environments to map as-is against future state KPI/KRI
- Determined regulatory (CCAR/FRY/Basel) reporting needs, quantitative risk topics & extent of (Teradata/SAS;SQL) data lineage
- Identified reference data & business process / governance control gaps and remediate with appropriate technology
- Reengineered Business Intelligence service request process & touch-points with control / change management
- Defined CRM-centric business continuity system dependencies and test disaster recovery solution delivery
- Assisted organization in learning and implementing hybrid Agile:Waterfall SDLC by application development team
Confidential, NJ
Analyst Architect / Project Leader
Responsibilities:
- Adapted OASIS BCM methodology & open source catalog for medical device based collaborative patient care informatics and streamlined data sharing.
- Leverages BCM Template & Rules to provide business patient care managers with a set of clearly defined eCRF & CRM methods for medical device case records & (SAAS) cloud analytic interchange scenarios.
- Assessed phases of business system life cycle to determine product (wealth management) / business portfolio control requirements (Identity & Access Management, Data Risk Reporting / Data Protection / Records Information Management / Vendor Risk Management / IT Audit / Risk Governance).
- Generated core set of procedures and metadata framework for Operational Risk Management.
- Produced audit checklists for assessing internal & third party (SOX, HIPAA, PCI, AML) risk mitigation controls
- Identified governance gaps, needs & remediated weaknesses with strengthened policies, processes and procedures
- Defined and documented capability matrix of cross-system data safeguard activities for non-public information sets
- Developed risk advisory training guidelines and operational templates to fulfill regulatory and contractual requirements
- Designed safeguard strategies and performance measurement systems to track status of compliance issues
Confidential, NY
Business Analyst Architect Risk & Compliance Program Management
Responsibilities:
- Assessed business / technology risks, propose controls mitigating risks & opportunities for governance improvement
- Created ISO27001 & COBIT5 aligned effectiveness review KPI/KRI methodology for business process & data controls
- With HR data map transaction authorization service for CRM, Campaign Management & (mortgage) Practice Models
- Built Continuity of Business checklists linking Business Impact Analysis flows and User Entitlementcontrols
- Implemented systems & process framework that ensures information controls are in-place and functioning per SLA
- Defined processes & provide oversight of enterprise (internal & vendor) supplier risk assessments e.g. PCI, SAS70
- Defined standard Identity & Access Management procedures implemented with Role Based Access Control
- Authored and used in training sessions Security Compliance & Business Continuity communication / reference materials
- Coordinated (BISO, Audit, IT Risk & Compliance) action plan metric reporting to ensure dashboard accuracy
- Created SDLC templates, manage Data assessment and perform quality review of Segregation of Duty devices
- Lead certification of entitlement; identify Application / SQL Database / OS (Layer) compliance gaps & prioritize risks
- Built AML management intelligence capability, review controls utilization & matching algorithm outcome effectiveness
- Coordinated Records Information Management procedure development, compliance, audit and data governance
