SUMMARY

• Industrial experience in Insurance, Financial Services, and E - commerce related clients.
• Managed multiple projects including online banking and loan origination systems.
• Excellent Leadership, Interpersonal, and Analytical skills, with ability to handle challenges with ease.
• Experience in design, analysis and implementation for front- office applications in the fixed income and derivatives trading space.
• Good understanding of Change management and Release Management.
• Full project development life cycle experience, which involves Business & Project Requirements Analysis, business presentations, client interactions, development and implementation.
• Involved in creating and maintaining Requirements Traceability Matrix and performing GAP analysis.
• Proficient in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), Software Requirement Specification (SRS), Business Needs and Features (BNF), Data Requirements Document (DRD) and Requirements Traceability Matrix (RTM).
• Strong Communication skills combined with creative problem-solving skills, ability to analyze business needs and transform them into technical designs and good with applying technical skills and business knowledge to achieve sound results.
• Extensive knowledge of the System Development Life Cycle (SDLC) processes, Hybrid Agile and Waterfall Framework.
• Experience in facilitating Joint Application Design (JAD), organizing one-on-one discussions and requirement elicitation sessions.
• Competent in developing Use Case Diagrams, Analysis model, Behavior diagrams (sequence diagrams, and activity diagrams), class diagrams based on Unified Modeling Language.
• Experience in reviewing Test Procedures, defining Test Cases, reviewing and maintaining Test Scripts, interacting with team members in fixing errors and assisting with User Acceptance Testing (UAT).
• Possess excellent co-ordination, communication (written and oral), negotiation, and interpersonal skills.

TECHNICAL SKILLS

Methodologies: Agile (SCRUM), Waterfall development methodologies

Business Modeling Tools: MS Visio

Databases: SQL Server, Oracle

Operating System: Windows, Unix

Applications/Testing Tools: PTS, HP ALM (Application Life Cycle Management), JIRA, Bugzilla, QC, Microsoft Visual Studio’

508 Compliance Tool: JAWS, WAVE

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles CA

Business Analyst

Responsibilities:

• Working with Global leaders and planners to priorities retailers on boarding.
• Faciliating the initial project and scope analysis meetings in order to finalize the project schedule.
• Responsible to write the requirements, conduct meetings and back log grooming.
• Working with vendors to manage the flow of data and communicate on requiremnets and to resolve the issues.
• Experience working with on - shore, offshore, on - site and off- site individuals and teams.
• Develop supporting documentation, change request (CR) and acceptance criteria.
• Writing Use Cases and producing Behavioral diagrams on UML Methodology and creating Business process flow diagrams.
• Organized JAD sessions to gather requirements to various stages. Good understanding of Project Process and ability to analyze business problems and identify solutions. Worked extensively with the team to meet business requirement, create prototypes and analyze workflow.
• Well Versed in dealing with Software Development Life Cycle (SDLC) using the Waterfall and Agile Methodology.
• Ability to work independently or as team member and also to work in multiple projects simultaneously.
• Proficient in MS office, Excel, Power Point.
• Coordinating and interacting with key business users gathering function requirements.

Environment: MS Office, MS Visio, JIRA, Agile Scrum, Waterfall

Confidential - Los Angeles CA

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Prepared Business Requirement Document after the collection of functional requirements from System Users that provided appropriate scope of work for technical team to develop prototypes.
• Performed SWOT Analysis, Root Cause Analysis and GAP Analysis.
• Interacted with Users for verifying User Requirements, managing Change Control Process.
• Organized requirements into Use Cases, Activity Diagrams and Assisted with Business Process Modeling to explain the workflow of the application to the stakeholders with the help of Business Flow Diagrams
• Used Rational RequisitePro to document and manage requirements, create a traceability matrix and keep track of the changing requirements.
• Performed Business End-User testing data integrity
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively.
• Accurately communicated relevant project information to the client and project team.
• Ensure clients’ needs are met in a timely and cost effective manner.
• Kept the PM continuously informed about project status and issues that may impact client relations.
• Worked on Documentation for Version Controlling, to maintain up to date changes in the Documents using Ms. SharePoint
• Created Test cases from scratch by using Business & Functional Requirement Specifications
• Analyzed the business and functional requirements of the application and developed detailed test cases in Quality Center.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Assisted with User Acceptance Testing and Automated Testing by creating feature files and basic step definitions using Cucumber.
• Worked in both waterfall methodology and agile scrum.

Environment: MS Office Suite, MS Visio & Project, Microsoft Visual Studio, HP Quality Center, IRise, Hybrid Agile, JIRA, Sharepoint.

Confidential, Arlington, VA

Business Analyst/ Project Co- ordinator

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices
• Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Making a front end (UI) for the HR department.
• Assists Director of HRProject Management andAnalytics with scope management, change management and solution definition for project activities.
• Assists in the development for Compliance reporting for HR.
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Knowledge of Accounting, Capital Market, Investment Banking and Wealth Management background.
• Performed data profiling and analysis, sourcing data from multiple sources, created source-to-target mapping which the developers used for ETL operations from which reports were generated for Commercial Lending Back Office.
• Responsible for retention and growth of deposits, origination of consumer, small business, and commercial real estate loans as well as financial investments.
• Worked with retail and commercial lending products, from loan origination, risk assessment, risk prioritization, credit risk mitigation and management process.
• Led the identification of requirements for the corporate treasury interface to the new commercial lending platform.
• Have strong knowledge in SQL server.
• Report tracked defects with reference to severity and types using PTS, and JIRA.
• Involve in Performance testing, Regression testing, System testing and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conduct sprint planning based on new and backlogged requirements.
• Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users and SME’s.
• ConductJAD sessionsfor communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Establish and maintain traceability matrix until all the business requirements are signed off.
• Perform task decomposition, delegated tasks and monitored project milestones using MS SharePoint and HP ALM.
• Capture quality attributes, external/internal constraints for functional/non-functional requirements.
• Prepare project related presentations and provide progress reports to the higher management and stakeholders using MS Office.
• Work with the Quality Assurance lead to develop detailed Test Plan and Test Case
• Suggest measures and recommendations to improve the current application performance
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements
• Participate in development of Training Materials for the new technology and organizing User Training
• Work with business teams to understand the requirement and needs of the potential customers and the target market.
• Worked in both waterfall methodology and agile scrum.
• Played a role of scrum master in couple of project in absence of scrum master.
• Created a spread sheet in order to keep track of the project.

Environment: Visio, PTS, JIRA, JAWS, WAVE, UML, SQL, MS Project, MS Office, SharePoint, HP ALM, Erwin, Waterfall methodology, Agile Scrum, Hybrid agile.

Confidential, Erie, PA

Business Analyst

Responsibilities:

• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Created targeted Questionnaires for SMEs to gather requirements.
• Followed Rational Unified Process (RUP) methodology for creating artifacts.
• Provided primary liaison between business/operations/vendors and development.
• Studied and analyzed competitors’ applications and brainstormed to gather effective requirements for a quality product.
• Participated in Design walk-through with SMEs to baseline the business architecture.
• Used Visio to carry out the business modeling and object modeling effort to develop the business architecture for the application for rapid and controlled Application development.
• Created Business Requirements and converted them into System Requirement Specifications.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation
• Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using Visio.
• Created and maintained Data Dictionary and pursued to reach consensus.
• Used Rational Requisite Pro for Managing and Configuring the Requirement Analysis effort.

Environment: MS Office, MS Project, Prototyper Pro, Quality Center, Microsoft Visual Studio.