Professional Summary

• 7 years of experience as a Business Analyst/Data Analyst with solid understanding of Business Requirements Gathering, Data Analysis, Data Mapping, Data integration and Business Analysis
• Qualified experience in end-to-end IT project management from requirements gathering phase to the design, development, testing and deployment phases
• Expertise in business analysis skills and experience in working in SDLC for Various methodologies including RUP, Agile, Scrum and Waterfall
• Leadership experience, which required allocation of resources, computation of financial and business metrics, product demonstration and product training
• Expert in Business Process Modeling, Data Flow Modeling, Work Flow Analysis, Use Case Analysis, ER Diagrams, GAP analysis, SWOT analysis, Cost benefit analysis and ROI analysis
• Proficient in creating Sequence Diagrams, Activity Diagrams and Class Diagrams.
• Imported, managed and tagged requirement documents, and designed project deliverables Traceability Matrix using various tools
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and joint application development JAD sessions.
• Experience with developing analysis reports from data in SAS, Business Objects, Excel and Access.
• Experience is writing Test Cases and setting up Test Scenarios. Ability to work closely with technical and QA team to design and maintain complex quality business applications / functions.
• Have written detailed Functional and Integration User Acceptance Test UAT Plans and Test Cases helping satisfy Business Requirements and Functional Specifications.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements using AS-IS and TO-BE business process tools.
• Ensured that aims, goals and objectives were accomplished in accordance with outlined priorities, time limitations, and funding conditions.
• Effective in working with senior management, executive level, business stakeholders, and other support staff, both off-shore and on-site
• Very strong presentation and written/verbal communication skills. Ability to work under pressure and solve critical issues quickly, meeting efficient deadlines.
• Ability to exercise independent judgment proficiency in planning, organizing and managing multiple tasks learn complex business functions and adapt new technologies with minimal learning curve.

Skills

Business Objects, SAS Enterprise Guide, SAS Data Miner, SAP CRM, SQL, ALM, Node XL, Windows XP/7, OS X and MS Office Suite Excel, Word, PowerPoint, Outlook, Project, Visio Access

Professional Experience

Confidential

Business Analyst Accovia Replacement Project

Responsibilities:

• Interacted with Stakeholders, Business users and Subject matter experts to gather Business Requirements for the POC
• Acted as a liaison between the development and business team to help translate business requirements into executable test cases
• Coordinated and conducted meetings on a daily basis for the project
• Collaborated with business users to analyze current business process and partnered with them to prepare detailed test scenarios for proof of concept execution
• Created and maintained documentation hub for the project in Confluence
• Prepared custom and ad-hoc reports as well as daily dashboards and scorecards in Excel on progress of the project for daily and weekly reporting

Business Analyst

Confidential

Responsibilities:

• Responsible for analyzing large volumes of data and finding patterns to support business insight and reporting needs of the team using SAS and Business Objects
• Presented findings to senior management team and enabled critical decision making
• Worked with cross functional teams to gather data and analyze their requirements
• Responsible for providing business requirements to the development team enabling the conversion of legacy systems
• Interacted with Stakeholders, Business users and Subject matter experts to finalize the Business Requirements for the application and prepare BRD
• Focused on delivering high quality in data conversion requirements gathering, unit testing and implementation of the unified risk management system under development
• Assisted the development team in the source to target mapping for ETL design
• Executed the SQL queries and managed the database and assisted in data warehousing and data profiling using SAS
• Assisted the testers in developing test cases and test scripts and validated data and performed functionality testing
• Was recognized by my manager at Walt Disney World for excellent presentation skills and a good focus on quality

Confidential

Business Operations Analyst

Responsibilities:

• Responsible for client portfolios and accounts / Case management of customer issues and solving troubleshooting problems in SAP CRM front-end
• Maintained quality in handling clients by providing efficient solutions in a timely manner.
• Automation of several manual reports and helped deliver increase in productivity beyond expectations.
• Created Business Requirement document and Functional Requirement document using MS Visio and Word
• Coordinated in Business requirements gathering, GAP Analysis, Test Cases preparation, Unit testing, Functional testing, System Integration testing and UAT.
• Conducted UAT User Acceptance Testing to make sure that all the user requirements are catered by the application
• Was recognized as one of the top 5 of national achievers for outstanding performance across the country in AGL
• Top Performer for six consecutive months and awarded Perfect Quality Achievement award in AGL

Confidential

Business Analyst Consultant

Responsibilities:

• Responsible for giving demos and presentations on products to new customers
• Responsible for working with new customers in the development of new accounts, gathering requirement specifications, liaising with internal teams for the implementation of new systems
• Interacted with Business users to finalized the Business Requirements BRD for the application
• Performed GAP analysis between the AS-IS system and TO-BE system and documented findings to further optimization of the new system
• Trained the future users to coordinate their activities.
• Augmenting solutions and costs as a team and formulating financial metrics

Confidential

Business Analyst and Software Developer

Responsibilities:

• Business Lead for infrastructure, insurance and life sciences healthcare labs of the Chief Technology Office Research Development team
• Responsible for closure of proposals, client presentations, and customer visits
• Acted as a liaison between technology and the business team to help improve business processes and support critical business strategies
• Involved in preparing collaterals for business users on the technical and function aspects of the product under development
• Used power point presentations for conducting walkthroughs with the stakeholders
• Accountable for the Business metrics on the CTO/R D Balanced Score Card
• Performed POC on solutions developed and implemented phases in pilot projects.
• Recognized as best client coordinator within my team in TCS