SUMMARY

• Results - driven Project Management Professional wif 8 years of accomplishments leading and supporting targeted objectives in advancing technical platforms, facilitating seamless process integration, and improving workplace efficiency.
• Strong experience in full System Development Life Cycle (SDLC) - requirements gathering, analysis, design, testing, configuration & change management, and project management.
• Conducting Joint application development (JAD) sessions for gathering requirements, and Rapid application development (RAD) sessions to converge early toward a design acceptable to customer and Request for Proposal (RFP), Request for Information (RFI).
• Extensive experience in developing Business Requirement Documents (BRD), Functional Requirements Document (FRD), Software Requirements Specification (SRS), Use Case Specification Documents, Product Definition Document (PDD) and Requirements Traceability Matrix (RTM).
• Strong data mapping and data analysis skills - Expertise in MS Excel, MS Access and SQL.
• Experience in writing advanced SQL, Test Cases and Test Scenarios, engaged in functional testing process, executing User Acceptance Tests (UAT), and compiling test completion reports.
• Extensive experience in creating Screen Mockups and Wireframes, conducting GAP Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Monitored project planning and management by documenting and maintaining plans, managing issue logs, developing Project Plan, Work Breakdown Structure using MS Project. Familiar wif the Rational Unified Process (RUP), Waterfall and Agile methodologies.
• Experience in SOAP and Restful web services using SOAP UI,
• UML Modelling and Analysis: Created Use Case, Activity, Sequence, Data Flow, Business process modelling (BPM) diagrams using Rational Rose, Enterprise Architect and MS Visio.
• Tracked and resolved issues raised by Quality Control team during SIT and UAT testing.
• Experience in identifying bugs, analyzing, prioritizing and generating reports by creating queries using defect management tools like Mercury Quality center and Rational Clear Quest.
• Ability to interact wif the developers to resolve issues using Defect Tracking tool Rational Clear Quest.
• Experience in Manual Testing in creating Test cases and raising defects using Mercury Quality Center.
• Experience in creating test plans, designing test cases covering all test conditions and eliminating redundancy and duplications.
• Experience in Test Effort Estimation, Executing Test Cases, Recording Test Results, Reporting defects and Test Metrics and handling multiple projects wifin the timelines.
• Experience in maintaining all the documents in centralized repository called as MS-Share Point.
• Demonstrated ability to quickly identify and evaluate viable alternatives to resolve issues and mitigate risks in a logical manner.
• Strong and interactive team contributor wif excellent communication skills wif success working across functions and maintaining productive relationships wif colleagues, clients, and stakeholders across all professional levels.

TECHNICAL SKILLS

• HP ALM/ Quality Center
• Jira
• PVCS Tracker
• Remedy
• XML
• Oracle
• SQL Server
• JAVA
• UNIX
• LINUX
• Windows
• Microsoft Project
• Microsoft Office
• Visio
• Word
• Excel
• PowerPoint
• Access
• Outlook
• SharePoint
• Plainview
• Web Services(SOAP and RESTful )
• Soap UI
• SVN
• CVS
• Version Manager
• TIBCO
• MuleSoft.

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Technical Business Analyst

Responsibilities:

• Responsible for the entire RFP process and responded to requests for proposals from prospects, current clients, and consultants.
• Maintained RFP answer databases to ensure accuracy. Worked closely wif sales, client service, production, etc. to create a polished, final proposal document.
• Successfully manages all TIBCO production incidents, taking complete ownership towards the closure of each incident. Develops project charters, project objectives and deliverables, resource planning and forecasting.
• Skillfully analyzes business operations and processes to understand the strengths and weaknesses.
• Created Statement of Work (SOW) document for various capabilities in the Initial Requirements Gathering Phase.
• Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions and used JIRA/Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.
• Developed flow diagrams for Business process of the company, UI Wireframes and Mockups using Microsoft Visio.
• Implements, performs and facilitates requirement gathering sessions to understand and document complex business needs, translates business requirements into detailed functional specifications.
• Completes root cause analysis of production impacting issues, including opening problem cases wif vendors and driving them to conclusion.
• Able to manage TEMPeffective changes for 166 interfaces while maintaining a positive relationship wif team members, external consultants, and vendors, business partners, interfacing application system contacts and numerous technology services groups.
• Consistently interact wif employees during the project meetings to ensure stakeholders are involved, expectations are accurately set, managed, and key stakeholders receive adequate communications.
• Liaise wif development team and consumers/providers to understand implementation of existing legacy web services, and underlying operations.
• Analyze mapping documents, existing logs, and SoapUI projects to develop test scenarios wif appropriate test data for testing web services developed on Tibco platform.
• Develop and maintain regression test suites in SoapUI for the purpose of utilizing the tests to perform smoke test analysis on every code deployment.
• In corporate SoapUI test script automation wif Jenkins continuous integration platform to introduce quality at every stage of development process.
• Utilize Ant, and JUnit libraries for the purpose of producing HTML automation reports.
• Monitor EMS server queues to capture private request and responses for the purpose of triaging defects. Perform comparison analysis to identify the gaps in expected web service responses.
• Run Sql queries against AS400 database using System I Navigator for the purpose of extracting test data.
• Perform unit level testing of web services and their operations using Soap UI prior to rolling them off to wider spectrum of testing.
• Worked on Testing of Frontier Web Application which uses Restful Web services, XML, DOM, JSON and AJAX features.
• Review software documentation to ensure for technical accuracy, compliance or completeness or to determine gaps.
• Educate, mentor, and develop learning programs for the team to build upon new skills to work more efficiently in their roles.
• Assign work load and follow-up wif team members to ensure quality checks are being performed round-the-clock.

Confidential - AUSTIN, TX

SENIOR BUSINESS ANALYST

Responsibilities:

• Collaborated closely wif business owners, cross functional groups, stakeholders to gather, analyze and document Business and Functional Requirements (BRD and FRD).
• Captured requirements for different types for EDI correspondence as per compliance for 276 - Claims Enquiry, 277 - Status response and 835 - Payment/Remittance.
• Captured requirements for Veterans Enrollment from 3 different external systems for Eligibility, Authorization, Funds Obligation, Hospital Notification and Approvals under ICD - Interface Control Document.
• Captured requirements for Provider Portal - Portal designed for Providers to check for payments, authorization and reports populated via ETL.
• Involved in UI enhancement and made Wireframes and Screen Mockups/Definitions and Dependencies using Excel.
• Created test data claims (X12) for happy path as well as negative test scenarios and halped Dev, Test and UAT teams based on valid members, providers, authorization numbers, date of service, ICD codes etc.
• Created test data for complex claims for Co-Morbidity (Specific ICD-9/10) for special payment processing and tracking.
• Good Knowledge of ICD-9, ICD-10, CPT, NDC codes
• Follow and comply change management process (Board review approval) for enhancements.

Confidential - MADISON, WI

BUSINESS ANALYST/SCRUM MASTER

Responsibilities:

• Composed Requests for Information (RFI) and Requests for Proposal (RFP) documents for professional services associated wif new product purchases, configurations and implementations. Scored and participated in the evaluation of the RFIs/RFPs as they apply to business and technical requirements.
• Produced business, functional, and non-functional requirements documentation for projects dat involved the integration of complex enterprise systems.
• Developed test plans and mapped them back to requirements for traceability reporting. Analyzed the testing results and traceability reports to develop checklists and evaluate production readiness.
• Assisted in modeling UI wireframes, mockups and documenting the end-user's AS-IS workflow and TO-BE business processes.
• Led implementation activities for the Document Solutions division including code reviews and code merging, in addition to conducting risk assessments. Obtained business and technical group sign-offs when appropriate.
• Developed and maintained dashboards to monitor key performance indicators for projects and operational activities.
• Gathering Epic, user stories and create Test Strategy and high-level Test plan.
• Analyze the user stories and assigned to the sprints.
• Working wif product owner for Sprint planning, Review and Backlog refinements.
• Prepared Sprint Burn down chart and shared to the entire team.
• Creating and communicating the Sprint impediments to the team.

Confidential, PRINCETON, NJ

BUSINESS ANALYST

Responsibilities:

• Support project manager wif analysis and report on project momentum and resolution in collaboration wif infrastructure, business unit, and operation teams.
• Identify and address inconsistencies between project detail requirements and long-term architecture.
• Recommend approval of IT Specs and/or rejection and issue requirements according to project scope.
• Contributed to the project plan, Work Breakdown Structure using MS Project.
• Facilitated noledge transfer and review sessions of the FRDs wif all application development groups.
• Created and managed Change Control Requests (CCRs) and managed Traceability matrix.
• Developed Test Strategy, Test Scenarios, Test Cases for SIT and UAT Testing
• Created and executed test cases using complex SQL queries based on functional requirements.
• Designed and created screen mockups as part of the user interface design.
• Researched new developments, functional changes; developed new frameworks to implement projects. Improve information exchange and removed impediments by promoting TEMPeffective collaboration and across development, marketing, and sales groups.
• Coordinated cross-functional activities to ensure deadlines are met and to enhance project quality assurance efforts.
• Gather and document business requirements, coordinate cross team timelines, and facilitate end-to-end workflow of customer and infrastructure circuits to ensure all milestones and deliverables are achieved.

Confidential, Minneapolis, MS

BUSINESS ANALYST/SENIOR TECHNICAL CONSULTANT

Responsibilities:

• Worked closely wif business sponsors to gather business & functional requirements to develop BRD, FRD, project plans and conducted functional noledge sharing sessions wif developers and testers.
• Developed Use Cases for end-user requirements and created data for functional testing.
• Developed detailed Testing Framework, Test Scenarios, Test Cases, Traceability Matrix.
• Formed detailed UAT and QA test plans, managed system testing and preserving testing documentation.
• Test Case Preparation and execution of the test cases in advanced SQL wif TOAD for Oracle.
• Researched new developments, functional changes; developed new frameworks to implement projects.
• Involved in Design and Development of ESBCoreFramework to orchestrate all TIBCO components in ESB layer.
• Created and used DB scripts to load routing configuration data into ESB database.
• Experience in Tibco EMS and Creating queues, topics, bridges and routes using scripts.
• Configured TIBCO EMS servers in fault tolerant mode and implemented security
• Deployed the Tibco Business Works components on Tibco BW Servers manually in TIBCO Admin UI and used scripts to deploy/undeploy, delete, start and stop the services and adapters.
• Extensive experience in using Tibco utilities like domain utility, App Manage, build ear etc.
• Configured Business Works Servers in Fault Tolerance and Load balanced mode.
• Involved in performance tuning of TIBCO BW components by adjusting parameters like flow limit, Max Jobs etc.
• Involved in logging, monitoring, and statistics facilities to TEMPeffectively view system activities and track system performance using TIBCO EMS.
• Designed XML schema definitions (XSDs) to support the mapping of standard TIBCO Active Enterprise message payloads onto SOAP API calls.
• Work wif offshore team for noledge transition, design reviews, deliverable acceptance & verification.
• Conducts unit-level testing of deliverables. Participates in functional testing activities.

Confidential, BOSTON, MA

LEAD TECHNICAL CONSULTANT

Responsibilities:

• Lead a team of 8+ developers in effort to convert all RV components to EMS.
• Involved in project plan meetings and presented RV to EMS Migration project plan to THP.
• Implemented a pilot project to migrate a component to EMS and demoed the same to THP core team.
• Created a project plan and presented to the client.
• Involved in creating and implementing some of the best practices to migrate TIBCO RV components into JMS
• Provided support to the TIBCO Development team at all stages of the project for RV to EMS Migration.
• Involved in testing (QA) phase for components migrated to JMS.
• Involved in deployment of components migrated to JMS in non-prod environments.
• Involved in pre-production tasks like syncing production configuration files to latest configurations.
• Automated and transitioned hundreds of custom legacy rules and manual processes to the SOA based TIBCO front-end platform.
• Standardized and improved claim submission IS and business processes and provided business users wif unified analytics platform
• Designed and built an interface using PeopleSoft adapter to transfer data between Timberline system using PeopleSoft and JMS.
• Converting TIBCO RV messaging to JMS in UNIX shell scripts as part of an Infrastructure reengineering effort. The task involved developing Java code to implement JMS messaging.
• Initially involved in TRACS to correct all complex store procedures to generate inbound/outbound reports and converted TRACS JAVA code dat uses RV to handle JMS.
• Create hawk rules to generate alerts for JMS Activity timeouts which will follow up wif component restart followed by email/GEH notification.
• Created scripts for automated deployment of the applications in Development environment using AppManage and Build ear.