SUMMARY

• Over 11 years of expertise in Business Analysis in finance, insurance, health care, and IT domain.
• Solutions - oriented Windows Platform Engineer with remarkable success supporting a corporate IT infrastructure while participating in planning, deploying and implementing windows platform solutions in team environment.
• Strong knowledge of the Software Development Life Cycle methodologies (phases and gates) like
• Agile, RUP and Waterfall models.
• Expert in Project Management i.e. Project scoping, Planning, Estimating, Scheduling, Organizing, Directing and drafting Remedy Procedures.
• In depth knowledge of processing different demographic data migration to NGSA Java Batch from legacy mainframe batch processing.
• Experience in Strategic development in Performing Data Analysis and Data Mapping from a VSAM files to DB2 database.
• Proficient in IBM Security Identity and Access Management (IAM)
• Exceptional understanding of the QA life cycle, from test plan, test scripts, issue resolution to User Acceptance (UAT), System Integration (SIT) and end-to-end testing
• Worked on Reports based on the requirements and Test driven development (TDD)
• Understanding of investment banking, asset management and other fund management functions.
• Experience working with query languages like PL/SQL.
• Skills include defining Project Scope, Business Process Analysis, Business Process Reengineering, Requirements Gathering, Data and Process Modeling.
• Worked extensively with Microsoft Excel (Macros and Pivot Tables). Proficient in Microsoft Word, Power Point, Access and Lotus Notes.
• Excellent verbal/written communication skills and strong analytical abilities and can perform well both as independent member and a team player.
• Expertise of UML in visualizing and documenting the artifacts using Use Cases, Use Case Diagrams, Activity diagrams using MS Visio or TopTeam.
• Proficient in documentation - Business Plan, vision and scope documents, Business Requirements Document, Functional Specifications and Non-Functional Requirements
• Facilitated User Acceptance Testing (UAT) with the client’s stakeholders and the business users as well as trained users to use the system configured.
• Involved in supporting BAU (Business As Usual) Processes, and is on On-call rotation schedule.

TECHNICAL SKILLS

Windows Network Infrastructure: Windows Platform, Active directory, DNS, DHCP, Group Policy

Operating Systems: Windows, Android, iOS

Software Skills: MS Excel (Macros and Pivot Tables), MS Word, MS Power Point, SQL, Access, MS Project, MS Visio, Adobe Photoshop, iWork, adobe creative suite, SSH clientEmail Clients: MS Outlook, Lotus Notes, Apple Mail, Mozilla Thunderbird

PROFESSIONAL EXPERIENCE

Confidential - Malvern, PA

Business System Analyst/Tester (BSAT)

Responsibilities:

• Gathering the requirements from the functional designs, Decomp sessions, meetings and business analysis followed by drafting them in to the Requirements documents.
• Creating Business Requirement Document explaining data elements migration rules.
• Working as a Tester to test different scenarios and to develop test plans and test cases.
• Developing test cases for various scenarios of the project.
• Analyzing, testing and discussing the business and functional requirements for each data elements.
• Data mapping, logical data modeling, and used SQL queries to filter data within the database.
• Creating Data Mapping Documents and performed Data Extraction and Data Compilation using SQL queries.
• Identifying/documenting data sources and transaction format validation rules required to validate the different transactions files.
• Following agile development methodology during the project life cycle.
• Documenting the scrum’s day-to-day activities, procedures, policies and their limitations, to understand the existing process and find out the gaps. .
• Co-ordination with multiple teams as well as off shore team and integration data architects, in performing analysis for source and target for data elements.
• Responsible for identifying various business needs and requirements and presenting them to the clients through Decomp sessions.
• Used Visio to develop Use Case diagrams, Process flow Diagrams, data flow diagrams.
• Worked on Agility as a tracking tool for MMF, Feature, Stories etc. tracking in agile project life cycle.

Confidential - NYC

Business System Analyst

Responsibilities:

• Analyzed client’s systems and business processes.
• Analyzed the business rules for Auto claim assignments throughout the US, so as to have balanced work load for all the claims reps.
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Followed Agile methodology and documented the scrum’s day-to-day activities, policies and their limitations, to understand the existing process and find out the gaps through Version One.
• Involved in creating Data Flow Diagrams for Database of the Investment Portfolios Worked on UAT testing and took signoff from the Commercial line of Property and Casualty business users.
• Utilized corporation developed Agile SDLC methodology. Microsoft Office software to perform required job functions.
• Developed and maintained Service Oriented Architecture (SOA) governance process costing models and metrics ensuring architecture compliance.
• Represented the business requirements in various alternative views such as analysis models, process flow diagrams and user stories.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Worked extensively with MS Exceland MS access
• Translated high level business / data requirements into Process, Workflow, and Data Flow Diagrams using Rational Rose / MS Visio / BPMN towards facilitating clear understanding of the business process.
• Responsible for creating a business process and workflow documentation using BPMN standards. Conducted UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Developed business requirement specification documents as well as high-level project plan.

Confidential

Business Analyst/EDI Analyst

Responsibilities:

• Performed root cause analysis to resolve the issues related to 1095-A form.
• Performed data mining to support consumers issues related to 1095 -A form.
• Documented spreadsheet as an analysis and walk through internal review with the team lead.
• Gathering the requirements from the functional designs, JAD sessions, meetings and business analysis followed by drafting them in to the Requirements documents.
• Used Waterfall method during the project life cycle.
• Validated 1095-A form data related to consumers policy start/end date, Issuer name, mailing address update, monthly premium, coverage etc.
• Worked as a mentor and walk through review, provided training on resolving the issues.
• Updated the internal portal as a result on root cause analysis.
• Worked as a coordinator and attended meeting with team lead, development team and QA team related to different issues and resolution on 1095 A- form.
• Working with the SAT team so as to test different releases and to develop test plans and test cases.
• Co-ordination with multiple teams and integration architects, in performing analysis for issues regarding speed and stability and functionality of application.
• Conducted JAD sessions with extensive involvement from Business, Development, Testing teams, Architects, SME’s (Subject Matter Experts) and Managers of various Business Units.

Confidential

Business Analyst

Responsibilities:

• Gathering requirements from Business Line Mangers and SME’s for the redesigned Nationwide Financial Client Portal, Client Database and to Digitize the Transactions.
• Perform system and document analysis to understand the current systems.
• Develop Process Model and detailed Business Policies and documenting the same in Business Requirement Document.
• Develop Use Case diagrams, Use case Narratives and User Stories.
• Administered Identity and Access Management (IAM) (including password management) controls for staff and vendors assigned to department-level projects.
• Develop Customer Database Mapping Document and Digital Transactions Mapping Document to map all Policy Administration Systems.
• Identify the required fields for Client Database from Client extracts and Contract extracts from different Policy Administration Systems.
• Coordinate with offshore team in documenting the gathered Requirements in to BRD’s and FRD’s.
• Interact with SOA architects for developing Integration Service Bus(ISB) & Enterprise Service(ESB).
• Worked closely with System Architect to implement Service Oriented Architecture (SOA), Client side Validations, Server side Validations, Web Method definitions and data modeling.
• Extensively involved in Data Governance process. Assisted in data grouping and defined relationship among the different tables.
• Develop Service Mapping Documents to map UI Literals to Administration Systems.
• Help developers understand Business Requirements and design for Graphical User Interface (GUI), Client Database and Digitize Transactions.
• Coordinate with QA team to determine and develop Test Plans, Test Cases and methods for Unit Testing, Integration and Functional Testing based on testing requirements.
• Participate in User Acceptance Testing (UAT) and developed Training Manuals.
• Modified Power Cubes by adding new Dimensions, Levels, Categories and Measures.
• Created different Dashboards in report studio using combination of List, Crosstab, and Graph and Map reports.
• Worked on Performance tuning of report with huge queries using concurrent query execution for better performance of Reports.
• Participated in Data Mapping, Data Conversion, creation of the Data model and used SQL and Toad to extract, filter and validate data.
• Created T-SQL objects such as tables, views, joins and store procedures to meet client requirements.
• Perform data validation using SQL queries and run ad-hoc queries to show data to the business users.