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Sr. Business Analyst Resume

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Minneapolis -, MN

OBJECTIVE

  • Detail - oriented professional seeking position of Business Analyst with strong background in planning and monitoring, executing project requirements, and transforming business methods for optimum delivery.

SUMMARY

  • Over 8 years of experience as Business Analyst with extensive understanding of business products, operations and Information Technology on the Health Care Services, Banking, Retail& Insurance Industry.
  • In depth Knowledge of Software Development Life Cycle (SDLC) methodologies like Agile/Scrum Techniques and Water fall methodologies.
  • Proficient in using Agile Scrum methodologies, following sprint/stand-up-sessions and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.
  • Accomplishments in analysis of large-scale business systems, Project Charters, Business Requirement Documents, Business Overview Documents, Authoring Narrative Use Cases, Functional Specifications, and Technical Specifications, data warehousing, reporting and testing plans.
  • Organized Joint Application Developments (JAD) sessions, Kickoffs, Ad-hoc meetings, walkthrough, Interviews, Workshops sessions with end-user/clients/stake holders and IT group.
  • Facilitated change management across entire process from project conceptualization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership abilities.
  • Expertise in creating Business Requirement Documents (BRD), Business Requirements List (BRL), System Requirement Specifications (SRS) and Functional Specification Documents (FSD).
  • Deep understanding of Database management system and Data warehousing concepts
  • Extensive experience with databases like SQL Server, and MS Access.
  • Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Congo’s, Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
  • Experience in Maintaining & updating all artifacts in SharePoint 2013.
  • Experience in writing Test Plan, Test Cases, Test Scenarios working on Manual testing and Application Lifecycle Management HP ALM and Setting up testing environment in conjunction with the Testing team.
  • Proficient in performing Gap Analysis, by evaluating the key differences between the As-Is and the To-Be system and identifying the key requirements for system reengineering
  • Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams using MS Visio.
  • Experience in authoring Business Requirement Documents (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SMEs) and defining business processes, identifying risks, performing Feasibility Analysis and Impact analysis

TECHNICAL SKILLS

Operating Systems: Windows2000/XP/Vista/7/8, UNIX, Linux

Languages: C, C++, Java, C#, ASP.NET, JavaScript

WebTechnology/ Server: HTML, XML, HTTP, CSS

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Case), UML, MS Visio, Salesforce Agile Vision, Jira, IBM Maximo

Software Packages: MS Office (Word/Excel/Access, PowerPoint), MS Project, MS SharePoint, MS Visual Studio, Adobe Acrobat, Crystal Reports.

Testing Tools: Rational Clear Quest, Mercury Test Director, Quality Center

Database: Oracle 9i/10g/11g, SQL Server, MS SQL 2005, DB2, MS Access 2007

PROFESSIONAL EXPERIENCE

Sr. BUSINESS ANALYST

Confidential, Minneapolis - MN

Responsibilities:

  • Conducted meetings/interviews with stakeholders, SME's to collect business requirements, analyzed them to convert into functional and non - functional requirements.
  • Documented business requirement document (BRD), Scope Matrix, Functional and Non-Functional Requirements Specification, Design wire frame, data mapping/Transformations from source to target (STTM), business process flows. Performed Data gap analysis, risk analysis against critical requirements.
  • Heavily used Waterfall and Agile Methodology across all phases of software development life cycle (SDLC). Assisted the project manager with sprint planning, sprint reviews, sprint retrospectives and story maintenance, user stories, epics using Agile JIRA board and reviewed various reports in JIRA for defect resolving. Conducted weekly SCRUM to discuss about the progress of the project.
  • Prepared, analyzed "AS-IS" and "TO-BE" of existing architecture and performed GAP Analysis, created workflow scenarios, designed new process flows, data flow diagrams and documented the business process.
  • Involved in all phases of Agile life cycle methodology through the project.
  • Expert in Business Process Model and Notation (BPMN), Created Use Cases, activity and sequence diagrams.
  • Delivery of project activities in adherence to ITIL process/framework, periodic client reviews
  • Participated in Production release and conducted UAT and Regressions testing to ensure stability of the website services.
  • Experience in writing user stories, epics and features using JIRA tool for maintaining Sprint Backlog.
  • Prepared Requirements Traceability Matrix (RTM) ensuring the forward and backward traceability of the Business Requirements to the test Case and vice versa.
  • Extracted data from MS SQL databases, utilizing SQL scripts and Microsoft Access queries, to analyze data, research and resolve inquiries, ensure data integrity and mapping, and create reports for management, business users and for testing purposes.
  • Prepared Test Plan document, which included test scripts and test scenarios and test results. Experience in creating Test cases, defect reports using Application Lifecycle Management (ALM).
  • Identified and tracked changes to scope of the project through change management process using Microsoft SharePoint 2013.

Environment: Agile, Scrum, Jira, MS SQL, ITIL, SharePoint 2013, ALM, MS Visio, MS Office

Sr. BUSINESS ANALYST

Confidential, Chevy Chase - MD

Responsibilities:

  • Interviewed SMEs, stakeholders, clients from different business lines to gather information, understand the user's needs, define user, business requirements, and develop system functional and non-functional requirements and specifications.
  • Acted as a point of contact with users to provide advisory services, conduct validation studies, conduct training, identify problem areas and determine feasibility of new or modified processes; responds to user recommendations for areas of responsibility.
  • Worked with Scrum Agile methodology, responsible for conduction sprint planning, sprint and project backlog, user stories/Story Card, review scrum release etc.
  • Conduct workshops with various business and IT resources and SME's to identify the reportable data.
  • Experience in ITIL Process Definition, Requirements Gathering, Process Improvement and Integration with Project Operations. Responsible for gathering requirements, design solutions, and change control activities.
  • Identified and reported on trends and metrics using Excel, SQL queries.
  • Prepared UAT test scenarios based on use-cases and low and high-level design documents
  • Prepare meeting minutes for all working sessions and create and update the Functional Requirements Document (FRD) with storyboards, designed wireframes and Data Mapping Specifications, Source to Target Mapping Documents.
  • Worked with DOORS for requirements management and to create Requirements Traceability Matrix (RTM).
  • Planned and documented procedures for data processing and prepared data flow diagrams for the application.
  • Create testing defect reports in Application Lifecycle Management (ALM) and track them to resolution.
  • Ability to be an effective team player to work in conjunction with other testers, BAs, developers and other team members
  • Assisted Project Manager in creating and updating the project plans. Created HTML Mockups, and Interactive prototypes.
  • Assisted QA teams in authoring test plans, test cases and test scripts as well as in execution.
  • Monitored and assisted in designing and development of Use Cases, Workflow diagrams, Activity Diagrams, and Sequence Diagrams using UML Prepared Business Process Model and Notation (BPMN) that includes modelling of all the activities of the business from the conceptual to procedural level.
  • Perform Data Mapping and Data Analysis and Data Profiling. Used Advanced Query Tools like DbVisualiser for extracting data for analysis and reporting.
  • SharePoint 2010 for managing artifacts, version changes, Flowcharts, Activity Diagrams, Use Case Diagrams.

Environment: UAT, GAD (Gap Analysis Document), SharePoint, MS Visio, SQL, ALM, ITIL, HTML, Windows, Clear Case, Clear Quest, Mercury Test Director Oracle.

Sr. BUSINESS ANALYST

Confidential, Philadelphia - PA

Responsibilities:

  • Translated business product requirement into comprehensive, complete and accurate business requirements and functional specification.
  • Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Eligibility, Enrollment and Claims.
  • Gathered Business Requirements including storyboards, interacted with the Users, Designers and Developers, SME's & Project Manager to get a better understanding of the Business Processes.
  • Attended high level system objective meetings and updated diagrams using MS Visio obtained a detailed knowledge of the business process being followed in the project environment
  • Identified system integration requirements, coordinated the collection and verification of business needs, and developed use case models for the functional requirements.
  • Managed all the requirements in repository (SharePoint), making requirements available to all team members.
  • Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative and was the liaison between the client and developers.
  • Conducted functional walkthroughs and User Acceptance Testing (UAT) sessions and assisted the QA team to prepare the User Manuals for customers.
  • Status reporting for test execution, defect resolution, productivity and bug statistics.
  • Performed data analysis and ran various SQL queries to critically evaluated test results and Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
  • Experience in working creating and managing requirements using Requirements Traceability Matrix (RTM).
  • Created UML Diagrams Activity Diagrams, workflow diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams (DFDs), Interaction modeling and Web Page Mock-Ups.
  • Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High-Level Requirements.
  • Worked on data modeling and produced data mapping and data definition documentation.

Environment: Oracle, SQL, Data modeling, ALM, SharePoint, Test Director, Apache, MS Project, MS office Suite.

BUSINESS ANALYST

Confidential, San Jose - CA

Responsibilities:

  • Facilitates requirement gathering sessions to understand and document complex business needs, often eliciting hidden requirements and /or clarifying vague or unclear requirements.
  • Worked with business unit, design team, application leads, Stakeholders and architects to define and document accurate and complete functional and system requirements with storyboards.
  • Created redlines, user stories, information architecture and screen mockups for content management system using SharePoint.
  • Documentation of the application including system specifications, unit test plans, and integration test plans and participated in system testing.
  • Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative and was the liaison between the client, developers and stakeholders.
  • Performed Gap Analysis by brainstorming with developers, architects and business users.
  • Worked extensively with MS Excel and MS Word to understand prepare Requirements and performed document analysis.
  • Managed requirements development, design, test scripting, testing, project training development and reporting.
  • Created user interface using SharePoint and developed/designed SharePoint sites.
  • Planned and facilitated UAT, resulting in successful project implementations.
  • Developed reports, charts, graphs, and process maps and maintain data files, used crystal reports.
  • Thorough knowledge of, and demonstrable experience with, Microsoft SQL Server 2000/2005 (including T-SQL and DTS).
  • SQL Server database installation and configuration, Data import and export scheduling, building basic SQL queries for the Data extraction and reports generation based on business needs.

Environment: MS Project, MS Visio, Test Director, Windows 98 / NT, Rational Rose, Rational Requisite Pro, SharePoint, Clear Quest, SQL, Rational Unified Process (RUP), UML, Rational Test Manager, Windows, MS Office, HTML

BUSINESS ANALYST

Confidential

Responsibilities:

  • Gathering and elicitation of requirement from the client via Email, Phone, Chat or Onsite Visit. Travelling domestically for requirement gathering and kick-off of projects.
  • Business requirements discussions & coordination with Onshore lead.
  • Responsible to prepare documents i.e. low-level design, test cases, release notes, Implementation manuals etc.
  • Mentor team for analyze, design, code, unit test the requirements and helped onshore in module integrations & implementations.
  • Organized Joint Application Development (JAD) meetings with the domain and technology specialist to collect, validate, define, and conclude user requirements.
  • Coordinated work plans between the project manager and clients using Microsoft Project.
  • Worked on detailed migration plan for transforming disintegrated databases from multiple platforms into a single integrated data source.
  • Extracted data from different sources like flat files excel data sheet, access database and SQL & Oracle relational databases and processed data to upload in to the target database.
  • Involved in writing use case scenarios and test cases.
  • Wrote SQL queries to fetch data from the databases.
  • Trained Internal Users and their partner & management employees in the new web Based online application.

Environment: MS-Project, MS-Visio, Rational Requisite Pro, Quality Center, SQL Server 2005.

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