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Business Analyst Resume

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OH

SUMMARY

  • 7+ years of IT experience involved with Requirement Analysis, Business Analysis, Business Modelling, Gap Analysis, Developing/ Creating Business process related documents while working with Healthcare, Pharmaceutical and Insurance Domains having strong understanding of FDA rules and regulations, HIPPA, GMP environment, Health care plans and Financial Management.
  • Proficient in creating Business Requirement Document (BRD), Functional Requirement Document (FRD), Activity diagram, Class Diagram and Use Case Diagram.
  • In depth understanding of SDLC, Waterfall & Agile Methodology, SQL with relational database concepts and client server concepts.
  • Actively participated and functioned in Joint Application Development (JAD) for resolving change requests and open issues and functional Rapid Application Development (RAD)
  • Experienced in conducting GAP analysis, SWOT analysis, Risk Analysis, Cost benefit analysis and ROI analysis.
  • Strong noledge of gathering requirements for Medicaid Management Information Systems (MMIS).
  • Proficient in business requirement gathering including EDI transaction from .
  • Good noledge of Health Insurance Plans (Medicare Part A, B, C and D). Managed care concepts and experienced in determining the membership eligibility, disability in health plans and billing experience within life.
  • Chaired meetings and conference calls with cross functional and off shore teams to create business required documents (BRD), establishing and configuring process in SAP framework, creating BI reporting based on business requirements.
  • Performed GAP analysis to identify the deficiencies in the current system and to identify the requirements for the change in the proposed system.
  • Extensive management background within various sectors of healthcare industry including Integrated Hospital Systems, Out - Patient Surgery Centres, HMOs, Dental and Vision.
  • Experienced in working with applications related to generating reports on various service providing systems such as Financial Eligibility, Claims Budget System, Claims Processing System, Automated Authorization System, Insurance and Third Party System, Correspondence.
  • Good Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing acted as SME for MDS and OASIS systems.
  • In depth understanding of the As-Is and To-Be business processes and experience in converting these requirements into Technical Specifications for preparing Test Plans.
  • Participated in design reviews and recommended changes according to client’s requirement for the development.
  • Experience in working with relational databases like Oracle, SQL, Microsoft SQL Server and Microsoft Access.
  • Experience in Sales Documents, Sales Order Processing (OTC), Shipping and Transportation, Billing/Invoicing, EDI and Development and Support.
  • Process flow of materials management, Procure to Pay in SAP, Knowledge of Business Intelligence (BI), Business Objects (BO), Business Warehouse (BW), Data Warehousing.

TECHNICAL SKILLS

Methodologies: SDLC, Waterfall, Agile(Scrum), Relational Unified Process(RUP), SCRUM, Joint Application Development (JAD)

Project Management: MS Project (PERT, Gantt Charts), Microsoft office

Programming Language: C, C++, Java, HTML, SQL

Business Modeling Tools: MS Visio (UML) 2.0, BRD, Smart Draw, MS Visio, HP ALM

Reporting Tools: SQL Report Query, Data Reporting

Change Management: Stakeholder Analysis, Change Classification

Business Analyst Software: MS Office, MS project, MS Visio, Adobe Photoshop, MS SharePoint

QA/Testing: Functional testing, Regression Testing, Quick Tester (QTP), User Acceptance Testing

Management Tools: JIRA, Rally, SAS, Tableau

PROFESSIONAL EXPERIENCE

Confidential, OH

Business Analyst

Responsibilities:

  • Gathered, analyzed, documented high level business requirements and produced corresponding technical requirement artifacts such as Business Requirement Documents (BRD), System Requirement Documents (SRD), Test Cases, Requirement Traceability Matrix and all the affiliate artifacts like UML diagrams (Use Case, Activity, and Sequence Diagrams).
  • Provided strategic direction and plans focused on business outcomes delivering solutions to real-world problems within Healthcare and Life Sciences organizations.
  • Present and deliver high impact demonstrations and prototypes - including webinars, videos, and social media platforms solutions and coordinate/facilitate presales activities.
  • Involved in gathering end-to-end business requirements that provides a single point of entry for sales from various distribution channels including web sales.
  • Strong understanding of Commercial/State Medicaid claims, Claim payment cycle, Benefit plans and Waiver Programs worked as SME and business adviser to account team and clients searching for technical expertise and guidance on mobile solutions.
  • Coordinated with PM to discuss and create template for Project Technologies, Methodologies, Budget, Time factor, Risk factor, Project mile stones and Critical path analysis in PPmodule.
  • Advised customers in achievingMeaningfulUseand PQRS criteria by creating reports from database to showcase clients' date for attestation.
  • Responsible for Customization and Process Industry inPPmodule according to the business requirements and integration between various modules.
  • Build effective relationships across Operations, Customer Service, Purchasing, Planning and logistics with Business Process Owners, Leads, and individual contributors to deliver value added improvements.
  • Lead requirements gathering efforts for business transformational needs (SAP rollouts, optimization efforts, etc.) and support project frame up while working closely with Director of IT, Dept. team members, Business Process Owners, and Business Process Leads.
  • Recommend enhancements and provide support required to enable process standardization and optimization.
  • Planned, managed and executed activities associated with detailed analysis and redesign of Production Planning Business process.
  • Applied Agile SCRUM and conducted Sprint Planning meeting, stand up meetings, retrospect meeting and created spring backlog.

Environment: Agile/Waterfall, UAT, MS Visio, UML, MS Office Suite, MS-Project, MS-Visio, MS-Office, rational rose, rational requisite pro.

Confidential, Middletown, DE

Business System Analyst

Responsibilities:

  • Technical landscape assessment for Project requirements and translating business requirements to technical requirements and System architecture.
  • Financial products involved: Fixed Income, Equities, Bonds, Mutual Funds, Fund of Funds, Insurance, Retirement Planning, Generation Planning and complete Financial Planning
  • Worked with development team on agile methodology (Rapid Application Development) of Software Development Lifecycle.
  • Designed data models, logical models, data dictionary, data mart, data warehouse data mining, conceptual and logical relational database, star schema, extended star schema, tables, columns, attributes, relationship (primary, foreign, composite keys), sorting, sequencing, stored procedures, triggers, search criteria and Prototypes.
  • Helped with Data Mapping between the data mart and the Source Systems.
  • Developed the key artifacts Source to Target mapping Documents and perform a source-to-target mapping analysis for each source system based on the Data Requirements.
  • Worked on Proposal for new opportunities from Business, worked on RFPs for new clients, estimations business cases, business sign-offs and optimization of resources.
  • Meeting and discussing with Business teams and SAP integration system stakeholder (SAP pricing project, SPH for base pricing project).
  • Documenting business and technical specifications, Identify the architecture of SAP pricing and merchandising related extracts feed define data structures, schema for pricing data flow and frequencies.
  • Pricing overall design, promotional handling in SAP retail merchandise. Create function requirement documents and send them to business for review and sign-off.
  • Monitor & do a complete sync for the Gloden Gate agent from SAP to Non-SAP systems.
  • Extensive experience in offshore coordination, managerial and development activities.
  • Central User Administration (CUA) experience to create users, assign roles, and maintenance.
  • Very good noledge of producing and analyzing reports in SAP using SUIM, and security related tables.
  • Work with various technology groups in operations and technology to leverage skills, tools and process improvements and enhancements.
  • Run SQL Queries in Production and Development Databases using SQL Developer to understand Data Flow for effective Data Mapping and for creating Data Flow Diagrams for better understand the impact of the application.
  • Created and maintained user stories in JIRA for better understanding of the requirements for the development team. Also used JIRA for bug testing.
  • Involved in creating and documenting Test Plan and Test Cases in Quality Center.
  • Maintained document repository on SharePoint to ensure that any change to the systems documents is communicated effectively to the entire team and business users in a timely manner.

Confidential

SAP Business Analyst

Responsibilities:

  • Planned and defined system requirements to Use Cases, Use Case Scenarios and Use Case Narrative using the UML methodologies.
  • Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
  • Effectively received approval from over 30 stakeholders and data stewards on Requirements Document.
  • Worked with overall team, been the point of contact to successfully and smoothly start and complete the project.
  • Developed Extract, Transform, Load (ETL) routines for backend databases using PL/ SQL/ OWB and Oracle / Teradata Data.
  • Developed Database DB Objects (Tables, Views or Materialized Views, Stored Procedures & triggers).
  • Prepared and analyzed 'AS IS' and 'TO BE' workflow scenarios, designed new process flows and documented the business process and activities of the business from the conceptual to procedural level.
  • Developed Requirements Traceability Matrix (RTM) to track requirements against test cases during the QA Phase.
  • Responsible forPMmodule configuration, Conducted Gap analysis, SWOT analysis, Decision Point Analysis, Communication Analysis, Business Rules Analysis, Document Analysis and other related analysis such as Scope creep assessments and Goal Orientation Assessments.
  • Facilitated formal defect review meetings with project teams and developers to report, demonstrate, prioritized and suggest resolution of issues discovered during testing

Confidential

Business Analyst

Responsibilities:

  • Provided assistance in implementing key financials inputs in the system and creation of automated forecasting model; performed various ratio calculations and ROI analysis.
  • Responsible for communications between the off-shore development team and onsite Project Team and other related departments.
  • Responsible for financial planning and statement analysis for expense management; Kept track of current liabilities such as accounts payable, payroll payable and accrued payable.
  • Supported end users with efficient technology to better analyze the monthly reporting, Income and Expense accounts, Ledger accounts and inventory accounts.
  • Provided assistance to development teams in the design, development, testing, tuning and implementation of database applications.
  • Analyzed Data in case of data privacy/data mismatch incidents raised by end users or clients.
  • Worked with the Technical Analyst and development team to ensure that they understand the specifications
  • Helped design, communicate, and enhance QA/testing plans for the Application. Coordinated closely with the System Administrator while setting up a Test Environment.
  • Generated the sequence, state chart, and activity diagrams to enable understanding and representation of the business processes for ease of software system development in Rational Unified Process (RUP) methodologies.

Confidential

Business System Analyst

Responsibilities:

  • Involved in gathering, analysing and documenting business requirements.
  • Created and reviewed business requirements, functional specifications, project schedules, and documentation.
  • Involved extensively in the inception phase for understanding the Scope of the Project, feasibility of the implementation, and defining the risk factors involved in the project.
  • Involved throughout business System Development Life Cycle (SDLC).
  • Conducted JAD sessions for communicating with all project managers, senior management, and other stakeholders.
  • Created Process Flow diagrams, Use Case Diagrams, Class Diagrams, and Interaction Diagrams using Microsoft Visio and Rational Rose.
  • Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
  • Helped identify reports for decision support system and interacted with database designers and architect to gather the requirements for reporting.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
  • Created process diagrams and documentation for better understanding of the future ad-hoc projects handling strategy.

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