TECHNICAL SKILLS

• Microsoft Word
• Project
• PowerPoint
• Excel
• Access
• SharePoint
• ALM 11
• Outlook
• WebEx
• FILO
• SAP CRM
• VISIO
• C++ (Embedded)Business Objects
• Team Foundation Server (TFS) 2013
• Visual Studio etc.

PROFESSIONAL EXPERIENCE

Confidential, Columbia, SC

Sr. System Analyst

Responsibilities:

• Test web and desktop based applications developed using Agile, Waterfall and Iterative methodologies
• Carry out functional testing and systems integration testing as well as regression testing of all test suites (Duck Creek application)using (TFs)
• Conduct functional design session (created using VISIO)
• Prepare Test Plan, Test Scenarios, Test cases, Traceability Matrix and provide walk - through of the same to BA’s and Development team for all Duck Creek product lines
• Execution of testing mobile applications for overseas vendors via Android application software configurations.
• Plan and manage execution of test cases for all Duck Creek LOB’s in TFS.
• Review requirements, component designs and use cases and maintain test script traceability to each as applicable
• Log defects in industry leading bug management system (TFS Or Rally) and report the same to the stakeholders on agreed frequency
• Provide high-level and detail-level estimates for all of Duck Creek testing
• Work with the Project Manager, Business Analyst and Automation Test Expert to identify key scenarios to be automated using MS Project 2013
• Participate on the monitoring and reporting on the execution of the System Development Contractors performance under theProject contract as it relates to all testing phases. (Syntel contractors in India)
• Carry out deployments in QA Environment for Duck Creek
• Where required, assist BA’s and users in conducting accepting testing for Duck Creek
• Following policy, procedures, controls and processes for the development and testing life-cycle

Confidential, Charlotte, NC

QA Analyst

Responsibilities:

• Responsible for building, consolidating & Reporting stress testing results to management.
• Performs complex analysis related to earnings, balance sheets, Capital and liquidity as well as associated risk exposures.
• Reviews and analyzes trends in stress results to best understand implications both internal and externally Investors and high dollar investors.
• Conducted Mobile Application Testing Using Java Scripted language
• Effectively communicate found interactions and results to the company to challenge assumptions and results with the business to make it comfortable for the partners based on the founded results, etc.

Confidential, HUNTERSVILLE, NC

QA ANALYST (TEST LEAD)/TEST COORDINATOR

Responsibilities:

• Team Leader coordinating system/integration of testing mobile applications for delivery vendors via Android application software configurations and QA & user acceptance testing (UAT) efforts for WEB using TFS (Team Foundation Server) for Android warehouse distribution users for new Android handheld equipment and software applications via cellphone users.
• Rewrite projects production releases
• TRANSLATE SYSTEM REQUIREMENTS INTO TEST SCRIPTS (Java, SQL, & ORACLE E-business), DATABASE FEED COORDINATION WITH ORACLE AS WELL AS stove-to-pipe SOA Services.
• Design and Updated Web Images via SELENIUM AND CRM APPICATIONS (ORACLE E-Business)
• Prepare and review test data, plans and matrices for system changes in relation to GUI panel, EDI, and Web-based systems
• Track walkthroughs and Quality Checks using the QMS procedures and methods of industry standards
• Coordinated and scheduled weekly team meetings across the project to discuss issues, roadblocks, etc.
• Review artifacts and business requirement with Jr. BA’s in my business requirements gathering and updating of all new business documentation needed for accuracy of web rewrite projects with adherence to SDLC
• Lead the scrum developmental and business analysts weekly meetings to update all requirement issues, defect tracking, and defect debugging matters for the entire project team
• Extensive use of SELENIUM, and HYBRIS CRM, JIRA, QC, ALM 11, SOA, SharePoint, and E-commerce Web Content Management platforms and knowledge of E-Commerce fixes, issues, etc.

Confidential, Columbia, SC

Software tester II/Test Coordinator/QA

Responsibilities:

• Initiates consultation with internal and external clients for the purpose of understanding the scope of a project with all business customers and acted heavily as the back up business analysts for all efforts.
• Track walkthroughs and Quality Checks using the QMS procedures and methods of industry standards.
• Analyzes designs, documents new or modified business requirement documentation for all assigned projects.
• Identified QA procedures and standards and assists in the development and implementation (BPR/BPM)
• Independently create test plans based on the parameters outlined during the client consultation.
• Review artifacts and business requirement with BA’s in my business requirements gathering and updating meetings and one on sessions with the business areas for documentation needed for accuracy of all projects with adherence to SDLC
• Actively use testing software to verify functions, tools, and search for performance results.
• Document and distribute weekly team minutes from all logged bugs and any other failures as defect logs, etc. testing using JAVA, GUI panels, SQL Server, EDI, and UNIX, and other Web-based systems using XML.
• SQL experience to include writing, executing and troubleshooting SQL queries and fixing web images using SELENIUM.
• Experience in Test Environment Setup Development in both Manual and Automation. Worked closely with BI testing team with the execution of data warehouse testing and creation of data mining tables, etc.
• Created some dummied data whenever mining table couldn’t produce the necessary data needed for testing purposes, etc.
• In-depth understanding of testing tools (to include test automation and load testing)
• Coordinated and scheduled weekly team/defect meetings and prepared and distributed all defect log reports via HP Quality Center.
• Update testing results to management verbally and/or written for client updates.
• Prepared and implemented test scope, test strategy documents (BizTalk mapping), production validation timeline and all documentation for system sign-offs, etc.
• Performs complex functional, application, regression and performance tests using SQL testing tools as well as Java Scripted tools, Microsoft Dynamics CRM, stove-to-pipe, SOA testing of web services, etc.
• Well-versed in all testing methodologies (white vs. black box test work, system vs. functional).

Confidential, Columbia, SC

Business Testing Analyst

Responsibilities:

• Design and develop system test cases and test scripts across all lines of business
• Coordinate and perform system testing for major system enhancements and troubleshoot system problems.
• Prepare and review test data, plans and matrices for system changes in relation to GUI panel, EDI, and Web-based systems.
• Worked closely with BI testing team with the execution of data warehouse testing and creation of data mining tables, etc.
• Created some dummied data whenever mining table couldn’t produce the necessary data needed for testing purposes, etc.
• Experience in Test Environment Setup Development in both Manual and Automation (BPM/BPR)
• Experienced in coordinating and implementing cross functions of software IT initiatives while participating in testing, analysis, and implementation of enterprise solutions in direct support of clients’ business objectives (BizTalk mapping).
• Document and track all logged bugs and any other failures as defect logs, etc. testing using GUI panels, JAVA, SQL Server, EDI, Oracle, UNIX, IBM Curium, and other Web-based systems XML and SOA testing of web services.
• Prepare written test scripts for healthcare reform testing of Medicaid and MMIS, Medicare, & 3rd party billing.
• Performs complex functional, application, regression and performance tests using SQL testing tools as well as Java Scripted tools, used SAP software tools to test banking regulations transactions, etc.
• Organize and implemented all DMH testing of new procedure codes via Lines of Businesses (LOB’s); coordinated all claims testing with LOB’s.
• Participate in division Health Care Reform planning and implementation meetings.
• Responded to incoming calls regarding mental health and substance abuse benefits handled via BCBS of SC.
• Assisted in the education and clarification of benefits and eligibility of various policies.
• Processed and completed certifications for inpatient and outpatient mental health and substance abuse procedures; documented clinical services and claims into system on all patient accounts.
• Researched claims denials and assisted in implementation of appeals process.