SUMMARY:

• Over 7 years of extensive experience in business analysis for application development, working in the diversified domains such as Government, Mortgage, finance, Property Causality insurance, Pharmaceuticals, Tele communications and business-to-business applications.
• Extensive experience in working as a liaison among stakeholders to understand the structure, policies and operations of an organization and recommend solutions that enable the organizations to achieve its goals.
• Proficient in creating Business Requirement Documents BRD , Functional Specification Documents FSD , RFP's, UAT documents and training manuals.
• Experience in preparing Requirements Traceability Matrix RTM as a part of re-engineering effort in the Business Process Designing.
• Expertise in developing UML artifacts: Domain models, Use Case documentation, Use case diagrams, activity diagrams, Class diagrams, Sequence diagrams and state charts.
• Proficiency in Object Oriented Analysis and Design OOAD , using Rational Unified Process RUP , SDLC methodologies like Agile, Water Fall, Spiral, XP, Scrum, COTS, Unified Modeling Language UMLs , Process modeling and business process flow diagrams.
• Expertise in capturing Non- functional / Functional and Stakeholder requirements during the Requirement Analysis phase of the project and Business requirements during Enterprise Analysis.
• Hands on experience working with MS Share point as a tool addressing the business needs with respect to bridging the gap between the Business and the IT teams by providing a consistent method of communication flow.
• Participated in business and technical design sessions with DBA's, Developers, QA analysts and experience in facilitating and leading multidisciplinary teams.
• .Proven track record of Project Execution, Project Co-ordination, User Acceptance Testing UAT and Change Management.
• Expertise in creating user acceptance documentation for Test strategy, Test Plans, monitored testing procedures through Test Cases, Test Scenarios
• Involved in imparting training to varied user groups and preparing training materials with product knowledge and business processes, group and individual based problem solving and decision-making.
• Outstanding organizational skills including ability to multitask prioritize and manage increasingly complex issues.
• Strong work ethic, taking ownership of all duties and responsibilities and meeting management skills.
• Strong understanding of Business Relationships and Business Requirements.
• Member of IIBA. Very strong knowledge of BABOK.

TECHNICAL EXPERTISE:

• Software: Microsoft Office Suite Word, Excel, Access, PowerPoint, and Outlook MS Project, MS Visio, Rational suite Requisite pro, Rose, Clear case,Test manager Quick Test Professional, Win Runner, Load Runner, and Test director, Quality Center.
• Languages: C, C , Java, HTML, XML, ASP.NET, VB, C .NET
• ETL Tools: Informatica
• Mapping Tools: Contivo, Power Designer
• Reporting Tools: Business Objects, Cognos, SQL Server Reporting Services SSRS
• Databases: MS Access, Oracle 9i, Microsoft SQL server 2000, 2005, PL/SQL, DB2
• Operating Systems: Win XP, NT, 2000
• Processes/Technologies: Rational Unified Process RUP , Rapid Application Development RAD , SDLC waterfall, Spiral, Agile, COTS

Professional Experience:

Confidential

Business Analyst

Responsibilities:

• Planned the Business Analysis approach, conducted stakeholder analysis and planned the business analysis activities based on the business needs and the enterprise architecture.
• Defined the business need based on the business goals and objectives, and defined the solution scope based on the assumptions constraints, dependencies and business needs.
• Prepared for elicitation by ensuring all required resources are scheduled and organized for elicitation activities based on the scope, business case and stakeholder's roles and responsibilities.
• Conducted elicitation activities using techniques such as brainstorming, Interviews, Prototyping, Observation, Requirement workshops, Questionnaires, etc. and documented these results.
• Created and maintained relationships between business objectives, requirements, solution and deliverables by creating and managing requirement traceability.
• Responsible for gathering and documenting the Business Requirements Document BRD
• Conducted the GAP, risk analysis and presented the issues and concerns at the JAD sessions to all the stakeholders. Documented the proceedings of the JAD session.
• Utilized the Requirements Traceability Matrix to ensure that all teams are using the correct and appropriate requirements, and sub-requirements for satisfaction of customer needs.
• Prepared and consolidated all mock-ups/UI design, logical and business flow modeling, and requirements gathering activities in an agile work flow environment.
• Authored high and low level use cases, use case diagrams, activity diagrams, sequence diagrams, data flow diagrams to define system interactivity and specify functional requirements based on UML methodologies, using Rational Rose and MS Visio.
• Conducted meetings/working sessions to focus on analyzing and obtaining requirements from all target user groups, SME's.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing.
• Helped with end user training
• Conducted User Acceptance Testing UAT .
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Miscellaneous tasks:
• Participated as the main BA in capturing as-is business processes across the company as part of a huge data integration project.
• Modeled over 100 business processes in Microsoft Visio per BPMN standards to determine road blocks in the process.
• Coordinated with the Director of BPM and Training to document guidelines for business process modeling within the team.
• Engaged with stakeholders during the project feasibility, kick-off meetings and stakeholder analysis
• Worked with the Product Manager and Product Owner in getting the product features aligned with their Roadmap
• Ensured the timelines are realistic and meet the project goals.

Environment: IBM Ration Suite Clear case explorer, Clear Quest and remote client , Tortoise SVN, XML Spy, JIRA, Beyond Compare, Contivo Mapping Tool, Tomcat Server, JIRA,HP Systinet, MS SharePoint.

Confidential

Sr. Business Analyst

Responsibilities:

• Formulated and developed project plans and objectives for the web application program.
• Laid out the Vision document in association with the Project Manager and the Business Team.
• Interviewed internal users from various departments to collect business requirements and business process information.
• Lead and Facilitated JAD sessions with the internal users, Stake holders and public. Negotiated the requirements between these different groups.
• Developed the Business Process Models and Created the Business Requirement document, Functional Specification Document, Report Requirements, with a finer degree of granularity along with the other design documents necessary for the development.
• Involved in writing RFP's and evaluating third party proposals for the development of the application.
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Work Flows, Process Flows Web Page Mock-Ups, and Reports Mock Ups, using MS-Visio thus defining the Business Process Model and Data Process Model.
• Identified and documented all the third party interfaces interfacing with this application.
• Performed the GAP analysis based on the requirements gathered and proposed the TO-BE system and its workflows.
• Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to show one end-to-end business model.
• Developed the RTM structure and the template which laid the foundation for the Traceability of the documentation.
• Worked closely with the Project Management team to estimate budget and time lines for the application.
• Prepared Test Plans, Test Cases and the Test Scenarios for the application.

Environment: UML, MS Visio, MS Office, MS Project, SQL Server 2005, C .NET, SQL, ,SQL Server Reporting Services SSRS , Bug Tracker.

Confidential

Business Analyst

Responsibilities:

• Acted as the primary liaison between the Home service departments and the Home service providers to collect requirements and business process information.
• Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents BRD from essential Business Process, Business Rules, information needs and insured that critical requirements are not missed.
• Gathered business requirements through open-ended discussions, prototyping, observation of the compliance department and work environment. Documented the user requirements, analyzed prioritized and converted them as system/functional requirements that must be included while developing the software.
• Developed Use Cases, Use Case Diagrams, UML Diagrams, Activity Diagrams Sequence Diagrams.
• Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions with the Subject Matter Experts SMEs from various business areas.
• Refined the understanding and communication from the SME's to convert them into a clear, precise vision necessary to create a solution.
• Facilitated JAD Joint Application Development sessions to identify the business rules and requirements and then documented them into a well format that can be reviewed and understood by both business people and technical people.
• Performed Gap Analysis by gathering and analyzing business requirements from users to thoroughly evaluate the gap between the AS IS and TO BE process.
• Facilitated User Acceptance Testing UAT and test strategies with developers and testers.
• Participated in performing detailed non-functional requirements analysis, including usability, reliability, and performance. Transformed business requirements to technical models.
• Coordinated with the business partner to define adequate funding for the project.
• Prepared test cases for User Acceptance Tests UAT and involved in designing test plans for system integration in testing phase.
• Worked with the team to validate the developed application will meet the business requirements.
• Presented the application walk through to higher management, business partners, and project managers.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly
• Facilitated the creation of a team of users to conduct UAT.

Environment: iSLC, MS Visio, MS Office, Java, J2EE, Oracle 9i, IBM Web Sphere, Windows 2000/NT

Confidential

Business Analyst

Responsibilities:

• Researched and documented as-Is processes, defined To-Be processes, identified gaps and impacts to different groups and systems.
• Developed the Requirements Management Plan.
• Gathered user and business requirements through open-ended discussions, prototyping and observation of the compliance department and work environment.
• Interacted with Project Manager, Business Users, Development team and Stakeholders in understanding the business requirements and application specifications.
• Conducted and coordinated iterations and communicated results and milestone achievements to the stakeholders while keeping the development team closely updated on all documented refinements.
• Conducted requirements walkthroughs with the Business users and stakeholders to gather the change requests from users to upgrade or change the business specifications for the application and ensured that the development teams were updated.
• Created and maintained a project schedule using MS Project showing all of the deliverables target dates.
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, internal and external workflows.
• Worked with Senior Architects / teams and development teams to investigate and determine feasibility of proposed solutions and impacts on existing systems, processes and interfaces.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis in MS Project. Documented the deviations from the original specifications.
• Developed strategies with Quality Assurance group to implement Test Cases for User Acceptance Testing UAT .
• Helped in creating end user manuals, application release notes and procedure manuals post testing/deployment.
• Created active risk mitigation and management plan and tracked the same using progress reports in weekly basis.
• Created design document using UML diagrams and Microsoft Visio.

Environment: MS Visio, RUP, UML, MS Visio, Win Runner, Microsoft SQL server, MS Project, Microsoft office, Web Logic, Java, Dot net, Oracle, Load Runner and Test Director