SUMMARY

• Creative and self - motivated Sr. Business Analyst with over 8 years of experience in Business/Data Analysis.
• Exposure in Healthcare, Banking and Finance Service Industry (Regulatory Reporting, Capital Market, Assets Management, Bonds, Fixed Income) and capable of handling complicated issues and explaining it to teh users.
• Hands on expertise in Project Management, Software Development Life Cycle methodologies (Agile-Scrum, Agile-Kanban, Rational Unified Process, Waterfall SDLC methodologies) and also in organizational transformation from Waterfall to Agile framework
• Expertise in definingBusinessProcess Analysis,BusinessProcess Reengineering, Requirements Elicitation, Requirements and Data Analysis and documentation
• Highly experienced in Management activities including Stakeholder Analysis, Client Management, Scope Definition, Project Planning, Change Control, Communication Plan, Work Breakdown Structures (WBS), Project Schedules and Timelines, Project Status Reports, and Lessons Learned Process
• Expertise in facilitating Joint Application Development (JAD) sessions, Requirements Workshop sessions, Telepresence meetings, conducting end user interviews, job shadowing and acting as a liaison between teh Clients, Sponsor, Project Manager, Consultants, Process Owners, End users, Product Owners, Vendors, Developers, DBAs and QA and all other stake holders of teh project
• Extensive experience inBusinessRequirements gathering and documentingBusiness Requirements Document (BRD), Functional Requirement Document (FRD), Traceability Matrix, Request For Proposal (RFP), Use Cases, User Stories, Software Requirement Specification (SRS) based upon SDLC methodology
• Experience in Feasibility studies, Enterprise Analysis, Gap Analysis, SWOT, Vendor Analysis, Root Cause Analysis and Risk analysis
• Experienced in facilitating in teh design process to plan intuitive workflows, created detailed GUI wireframes and mockups and designed process models, specifications, swim lane diagrams, and charts to provide direction to developers
• Expertise in preparing UML diagrams including use case, activity, sequence and class diagrams to extractbusinessprocess flows and workflows, thereby assisting development and quality assurance teams in understanding teh requirements
• Extensive experience in working with QA team to develop teh Test plans, Test scenarios, Test procedures, and Test cases to and proficient in Functional, Regression, and User Acceptance Testing (UAT)
• Expertise in reporting, prioritizing, assigning and closing issues in Bug Tracking Tools like JIRA, HP Quality Center, Rational ClearQuest and Bugzilla
• TEMPEffective Interpersonal and communication skills (Presentation, Written and Verbal) with Subject Matter Experts (SME), Technical & Non Technical Clients, Onsite, Offshore, differentBusinessUnits and cross-functional teams; Strong Analytical skills and ability to work both independently and with teams.
• Strong experience in understanding WEB APIs & FTPs for platform migration project (REST, HTTP, SOAP).
• Proficiency in report design, table/query design using SQL as well as data mapping functions of teh system and strong understanding of teh database, Change Management Process (Identify, Analyze, Evaluate, Plan, Implement, Review and Close).

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential, Chicago, IL

Responsibilities:

• Conducted one-on-one meetings with teh project SMEs to gather requirements. Facilitated sessions with users and documented their changes in requests.
• Facilitated business requirements gathering sessions with teh business and overlooked teh creation of Use Cases, Activity Diagrams, and Functional Specifications using Visio.
• Created Use Cases and Business Requirement Document after accessing teh status and scope of teh project and understanding teh business processes.
• Performed Feasibility Study and Risk Analysis to identify teh critical requirements from teh user’ Confidential perspective.
• Performed Requirement Traceability Matrix to map teh requirements with teh Test Cases and performed Gap Analysis.
• Understood and articulated business requirements from user interviews and tan converted requirements into system requirements.
• Designed and developed Business Flow Diagrams, Activity Diagrams, Sequence Diagrams, and Object-Oriented Models using MS Visio.
• Conducted JAD sessions with end user community ensuring that teh software addressed all teh business needs.
• Clarified client requirements, business needs and project objectives via feedback sessions and client meetings in collaboration with all stakeholders.
• Critically evaluated teh information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details along with teh ability to use teh detail to gain an understanding of teh end-to-end solution.
• Involved in Feasibility, GAP and Risk Analysis to identify teh business critical and high-risk areas of teh application.
• Fostered software initiatives through teh full product lifecycle, from teh initial concept through design, development, QA, release and support.
• Facilitated in teh design process to plan intuitive workflows, created detailed GUI wireframes and mockups and designed process models, specifications, diagrams, and charts to provide direction to developers.
• Worked in a team environment to finalize Use Cases to develop functional and detail design specifications of teh application.
• Developed teh test lab environment and assisted in conducting research on software and hardware products to improvise teh testing scope.
• Collaborated with teh QA team in reviewing and validating Test Plans and Test Cases, ensuring that teh final application catered teh user requirements.
• Performed requirement walkthroughs with teh development and QA teams with teh aim to develop Testing Strategies and Test Plans such that Test Cases reflect user needs.
• Worked extensively with MS Office Suite for preparing status reports. Provided project manager with regular status updates assisting teh overall project management initiative.

Environment: Scrum, UML, HP Quality Centre, Win Runner, Rational Clear Quest, Windows, MS Office, XML, TOAD, Ultra Edit, Rational Rose, Rally, TFS, JIRA.

Business Systems Analyst

Confidential, Grand Rapids, MI

Responsibilities:

• Conducted one-on-one meetings and involved in teh trainings to understand teh system.
• Designed and developed Business Flow Diagrams, Object Oriented Models using MS Visio to understand teh process flow for smooth transition of teh project to production phase.
• Increased annual revenue by 30% by recommending improvements in efficiency for Confidential mortgage webpage.
• Gathering data information from multiple sources using analytical techniques and presenting data that visually communicates to users important aspects of teh data to optimize teh flow of information to support keybusinessfunctions.
• Involved in creation and reviewing of Functional Specifications Documents
• Conducted thorough analysis on BRDs and FRDs for teh assigned work orders to collaborate with team members.
• Utilized Waterfall Methodology SDLC, documenting and working through system issues as part of abusiness.
• Coordination withbusinessusers and technical team for UAT testing, and reviewed for approval of teh test scripts and test scenarios.
• Worked with teh developers assisting them in writing SQL queries for validating data
• Performed ad-hoc testing, regression testing with various cases based on change request
• Assists with teh productions issues, escalate and coordinate with BA IT team for solution.

Environment: Waterfall, Snag IT, MS Office, MS Project, MS Visio, SQL, MS SQL 2005, XML, User Acceptance Testing, UML and HP Quality Center

Business Analyst

Confidential, Pennington, NJ

Responsibilities:

• Acted as a liaison between business clients and technical teams by planning, conducting and directing teh analysis of business requirements to support online transactions.
• Led requirements elicitation sessions to understand business problems and how proposed system enhancements will address them for escalating teh issues.
• Assisted in teh development of quality assurance activities including Quality Assurance Plan, Product Acceptance Plan, Test Plan, and Test Cases.
• Produced business requirement artifacts including UML, Use Cases, Business Rules, Supplemental (Non-Functional) Specifications, and User Interface Design Specifications.
• Created workflow mockups to create navigation flow for teh websites.
• Created User Stories for maintaining FTPs and navigation flow for teh online transactions for downstream, upstream and midstream interfaces (SOA, HTTP, REST).
• Created Business Change Request Management (BCRM) Documents for building integrated platforms to accommodate new technologies & development methods, improve teh processing of sensitive information, reduce operational risks, User Acceptance Testing (UAT) and Test Plans (Quality Center).
• Updated teh bank' Confidential Identity and Access Management (IDAM) strategy and worked with multiple technical teams and financial advisors for integration and measuring probable impact.
• Facilitated on premises upgradation of Global IDAM strategy to support global operations.
• Facilitated technical teams to develop, implement, and administer access control processes that support teh creation, modification, and termination of system level user accounts and associated access rights for IDAM.
• Created Wireframes to present it to teh development team to better understand business process architecture for customer facing online portal and issue escalation for change management.
• Responsible for teh maintenance activities related to teh projects after integration with teh current system and fixing teh defects suggested by teh end users and TEMPeffectively implementation.

Environment: HTML, SQL Server, HP Quality Center, MS Office Suite, Rational Requisite Pro, Outlook, JIRA, SaaS, APIs and FTPs (SOA, SOAP), HTTP, SharePoint, RDBMS.

Business Analyst

Confidential, Boston, MA

Responsibilities:

• Worked closely with Project Management and communicated with various departments to identify, report, and correct compliance regulatory deficiencies to manage clients.
• Performed “AS-IS” and “TO-BE” Analysis and GAP Analysis to verify teh required sensitive information on teh existing system and created teh business process workflows based on Business Process Modeling and Notation (BPMN).
• Worked with development teams in tracking issues for teh FTPs for migrating from legacy systems to new required system.
• Created Use Cases and User Stories for teh APIs and FTPs to interact with new platforms.
• Organized meeting with teh operations and senior management to review teh requirement documents and to obtain sign offs for implementation.
• Organized interactions with external vendors and client interaction, understanding business applications and business data flow. Experienced in conducting Joint Application Development (JAD) Sessions, Interviews, and Client Meetings.
• Prepared Approach Documents, Technical Design Document and UAT after analyzing teh Business Requirements Document to improve online client portal.
• Analyzed complex data, subject identity with teh documents and created report on teh performance.
• Coordinated with teh test team to check teh weekly status and report to teh project manager and other team members.

Environment: MS Office Suite, SQL Data Server, MS Project, BPMN, HP Quality Center, Outlook, FTPs, APIs.

Jr. Business Analyst

Confidential

Responsibilities:

• Understood client needs and provided accurate database by reviewing financial template.
• Collected, analyzed and documented detailed Functional Requirements/User Stories.
• Coordinated with SMEs to understand client companies and their requirements to control process flow with supporting datasets from Bloomberg and Thomson Reuters for asset management.
• Expertise in understanding client’ Confidential reporting such as FR Y-9C, FR Y-14A, FR Y-14M, FR-Y14Q reports to learn loan structure and assets management, regulatory requirements.
• Evaluated teh appropriateness of accounting policies used and teh reasonableness of significant accounting estimates made by management.
• Developed an in-depth understanding of financial statement components, ratios and metrics by analyzing, interpreting, and TEMPeffectively communicating prior period variances through evaluation of internal & external factors, data analytics & research and data mining via internal system and SQL.
• Prepared reports based on compliance of CCAR, Stress Testing, Capital Adequacy Reports.
• Analyzed problems faced during teh project and provided reasonable solution to meet end-user goal.
• Worked with complex dataset to analyze and refine to meet teh client needs.
• Worked with MS Excel functions to generate reports by analyzing and refining raw data.
• Prepared reports with accurate datasets with teh halp of SQL to align with CCAR requirements.

Environment: WEST, CTS, SNL MS Excel, MS Word, MS PowerPoint, MS Excel, MS Outlook, Extractor, SQL Server.