Business Analyst/Scrum Master Resume Rolling Meadows, Illinois - Hire IT People

SUMMARY

Senior - level Project Manager, Business Analyst, and Certified Scrum Master with over 20 years' experience leading teams to design, implement, and refine innovative technology solutions.
Adept problem-solver with a proven record of assessing project needs, identifying potential solutions, and integrating software that increases compliance rates and decreases delivery time with minimal defects.
Effective communicator possessing the ability to engage with critical stakeholders, translating business requirements into software and systems that surpass organizational goals.
Goal-oriented leader experienced in fostering cross-functional collaborations, building teams to maximize efficiency, and prioritizing tasks across multiple levels.
Expertise in every aspect of the Project Management Lifecycle, directing projects from end-to-end to include planning, analysis, documentation, development, testing, and issue resolution.

PROFESSIONAL EXPERIENCE

Confidential - Rolling Meadows, Illinois

Business Analyst/Scrum Master

Responsibilities:

Consistently resolved issues within 24 hours and completed sprints without any major defects.
Acquired two Agile teams immediately following a failure in compliance; since joining the team, compliance has increased to 100%.
Created a system for monitoring MasterCard and Visa compliance updates, ensuring compliance efforts remained up-to-date at all times.

Confidential - Wood Dale, Illinois

Business Analyst/Project Manager

Responsibilities:

Designed and integrated a custom information risk security matrix to assign the appropriate level of access to each employee.
Coordinated with Executive Sponsors and stakeholders, identifying requirements to develop automated processes, resulting in improvement efficiency and customer satisfaction.
Streamlined originations credit account application and decisioning processes through automation.