SUMMARY

• Accomplished, results - oriented Business Analyst/Business System Analyst with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing, deployment, and release on Agile-SCRUM and Waterfall Development Environment
• Experience in various business domains and environments including healthcare, financial, insurance and government solutions industries
• Strong technical skills in definingconcise documentation including product business requirements, system requirements, technical specification, user stories, use cases, test plan, test scripts and RTM
• Experience in Warehousing Concepts, Dimensional Modeling, OLTP, and OLAP
• Expertise in facilitating and coordinating Joint Application Requirement (JAR) and Joint Application Development (JAD) sessions with excellent interpersonal and conflict resolution skills
• Work extensively with the team to meet the business requirements, create prototypes and analyze workflow
• Strong experience in creating detailed Use Cases and Activity Diagrams
• Experience with translating business requirements into technical requirements
• Writing and maintaining the Requirement Definition Document that includes Business Requirements (BRD) and Functional Requirements (FRD), use cases and UML diagrams
• Planning and developing test plans, test cases and test scenarios to meet business solutions
• Experience supporting multiple projects on QA and UAT phases of a project;
• Developing business test cases and working with QA team during testing phase, and facilitating user acceptance testing with stakeholders and business users
• Exhibit strong analytical ability during Functional testing, Regression testing and UAT testing; Facilitating UAT with stakeholders and business owners
• Develop and conduct internal training programs for developed applications
• Strong knowledge in CMMI, GDP and Quality Assurance (QA) standards
• Excellent verbal and written communication skills and the ability to interact with a diverse group, clients, managers, and subject matter experts

TECHNICAL SKILLS

Business Modeling Tools/Requirement Management Tools: MS Visio, HP ALM, Quality Center

508 Compliance Tools: JAWS, WAVE

Databases Developer: SQL Server, SQL, Oracle, SQL

Operating Systems: Microsoft Windows, UNIX

Languages: JAVA, SQL, HTML, XML

Applications: MS Office Suite, SharePoint

Requirement Management Tools/Testing Tools: HP ALM, Quality Center, JIRA, Selenium

PROFESSIONAL EXPERIENCE

Confidential, New York City, NY

Sr.Business Analyst

Responsibilities:

• Works with clients, stakeholders and business owners to gather, analyze, document and manage business and user requirements to identify potential solutions for the business
• Analyzes and identify problems, research alternatives, create presentations, test to confirm, and implement solutions for defined business processes
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog JIRA
• Elaborates Software Requirements Specifications and Software Design Specifications for new, enhanced and retired applications
• Assists the Product Owner with user story prioritization before the sprint planning meeting
• Performs demos for the stakeholders of new functionality that was created in the current sprint
• Interacts with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Documents, Use Cases, User Stories, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications
• Ensures that all artifacts complied with corporate SDLC policies and guidelines
• Provides guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issues and actions of items that are taken in the review meeting
• Facilitates defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines
• Conducts sprint planning based on new and backlogged requirements
• Performs task decomposition, delegated tasks and monitored project milestones using HP ALM
• Captures quality attributes, external/internal constraints for functional/non-functional requirements
• Participates in development of training materials for the new technology and organizing User Training
• Facilitate walk-through of project deliverables for approval
• Complete all support documentation including creating and updating all user and technical procedures, manuals, business, and functional requirements, traceability matrices, process flows, operational support documentation

Environment: MS Office, SharePoint, Visio, HP ALM, JIRA, Oracle, SQL server, J2EE, JAVA, SVN, JAWS, WAVE

Confidential, Hopewell NJ

Business System Analyst/Sr. Consultant

Responsibilities:

• Involved with analysis of business and user needs, documentation and translation into proper system requirement specifications
• PreparedBusinessRequirement documents and communicated with client for a sign-off or changes to the document
• Interacted with system testers and developers to ensure business system features are properly implemented
• Performed Gap Analysis of existingsystemto identify drawbacks, bottlenecks, and improvements
• Created and verified user stories and use case specifications with activity and state diagrams
• Wrote SQL queries to extract data from the database for Backend Testing
• Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects
• Facilitated resolution and communication of cross-functional team on issues and decisions
• Participated in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing
• Used Quality Center for bug tracking and reporting. Also followed up with the development team to verify bug fixes and update bug status
• Perform task decomposition, delegated tasks, and monitored project milestones using MS Project and HP ALM
• Wrote test cases for ETL to compare Source and Target database systems
• Tested ad hoc and canned reports for OBIEE
• Assisted with overseeing User Acceptance Testing to execute, and track defects found
• Prepared Daily and Weekly status reports by summarizing activities on the project

Environment: OBIEE, HP ALM, JIRA, Oracle, SQL server, J2EE, JAVA, MS Windows, SharePoint, Visio

Confidential, New York City

Requirement Analyst/QA Tester

Responsibilities:

• Reviewed and analyzed requirements to validate requirements
• Developed test cases and test scenarios to test requirements
• Investigated system bugs and interfaced with developers to resolve technical issues and reporting the bugs to all concerned
• Investigated requirements and interfaced with developers to resolve issues and reporting the issues to all concerned. Outstanding issues are documented and managed through Quality Center
• Maintained Requirement Traceably Matrix (RTM) after developing and updating Test Cases
• Created, maintained and executed manual test scripts in Quality Center.
• Worked extensively with SQL queries for database integrity and data validation
• Used Quality Center as the test repository and used it for executing the test cases and scripts; logged & generated various reports and graphs for further analysis
• Actively participated in review meetings, walkthroughs and prepared the defect progress reports during defect meetings

Environment: Quality Center, SQL Server, UNIX, Windows XP, MS Visio