SUMMARY

• 7+ years of experience as a Sr Kronos Business analyst on many Kronosmodules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler, Forecaster, and Kronos WFC.
• Advanced understanding and experience with Kronos6.0 - 8.0 WFC products and Implementation & configuration to include Workforce Timekeeper, Workforce Connect 6.0, Advance Scheduler, Leave &Attendance, Accruals, Analytics and Device Manager (4500Terminals) and Experience in upgradation from 7.0 to 8.0 in Kronos module.
• Workforce Integration Manager: Developing interfaces, deploying in hosted environment and defining pay tables.
• Manages support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
• Experience in the utilization of relational databases such as Oracle, Microsoft SQL and fulfills tasks associated with data collection, DB creation, and DB review.
• Integration of KronosT&A with Payroll system.
• Integration of Activities with the in bound and outbound systems.
• Subject Matter Expert in numerous ADP Applications including Pay Force, ADP reporting and ADP Portal.
• Expert in Workforce Connect/Integration Manager, Time & Attendance (TA), Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
• Specialize in integrating application, which is directly integrated toKronosusing APIs.
• Possess excellent written and verbal communication skills, demonstrated initiative, strong work ethic, and a desire to succeed.
• Utilized BizTalk service between ERP system (PeopleSoft) and Cloud based application for data Integration.
• Strong working knowledge of MS SQL Server Database Support. Knowledge of SQL Queries.
• Implemented Global Time of Request GTOR for InTouch / 4500 time clocks.
• Very knowledgeable of Project Management, business practices, workflows and procedures, related to the use of Payroll and Human Resources Information Systems.
• Utilized ITSM and Remedy ticket system to support local users in a timely manner.
• Assisted Project Manager with ticket reporting and clinical study status reports.
• Expert in applying application upgrades, service pack updates, and applying break/fix changes toKronos.
• Experienced engaging Kronos Support to research and resolve Issues.
• Adept with creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Skilled in creating Kronos Connect interfaces using XML and API to Import employees Labor levels, employee groups and to Export employee's hours to Payroll Software.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr. Kronos Business Analyst

Responsibilities:

• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
• Engaged with requirements gathering, assessments, interfaces, application configuration and support forKronosWorkforce Management Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Delivered several trainings to agents introducing them to their role within workforce management to the leader of the Employee Engagement Team.
• Responsible for developingKronosPay rules, Work rules, Paycode Profiles, Paycode, Wage Profiles, FAP's, Display profiles, Assignment Rules, Schedules, Labor Levels, Labor Level sets, and configuringKronos4500 devices utilizing WDM and DCM.
• As aKronosConsultant, I work on implementing all building blocks of the Workforce T&A module.
• Responsible Reduces capital expenditures by eliminating the need for hardware and software purchases with the Kronos Cloud.
• Partnered with management and ETime/KronosAdministrators to reduce issues from theKronos timekeeping system and to improve interfaces with ongoing assessments.
• Perform technical configuration, interface, reporting, and other application technical tasks for ETime/KronosWorkforce Central Versions 8.0.
• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Familiar with WFM solution concepts such as Benefits, T&A, Entitlements, accruals and employee scheduling.
• Experience in Implementing and configuring Kronos Scheduler, Accruals and Attendance modules.
• Evaluated independent Kronos solutions and made insightful recommendations on a Kronos V8cloudbased central solution.
• Minimizes the risks associated with investing in rapidly changing technology with the kronos cloud.
• Developing Interface fromKronosWorkforce Timekeeper to HMS payroll for Attendance reporting.
• Implementation of Advanced Scheduler for Employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Configure new functionality within Kronosto support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
• ImplementKronosbest practices to ensure efficient time-keeping for managers, employees, and payroll staff.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations forKronosTimekeeping system best practices.
• Involved in the production support activities forKronosapplication in T&A, Absence management and Accruals modules.
• Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and SQL developers.
• Performed software upgrades to KRONOS multiple time clocks and maintainedKRONOSpay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Monitor system performance and clearly communicate any issues withKronostechnical support or internal IT resources to ensure timely resolution.
• Providing audit for the client system for better stability and uptime of the system with enabling various logs of WFC and collecting verbose logs.
• Setting up all pay rules, time codes, security groups and all other configuration items in the application.
• Resolving clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices.
• Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for theKronosenvironment.
• Providing feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
• Maintained and administered theKronos/eTime application with knowledge of SQL.
• InstallingKronosWorkforce Central 7.0, DCM and Process manager on the client servers.
• Worked on the PL/SQL packages for Inbound and outbound data ETL.
• Insured the successful transfer of data betweenKronostimekeeper and in-house payroll system.

Confidential, Long Island, NY

Kronos Business Analyst

Responsibilities:

• Conducting assessments to define and document currentbusinesspractices and policies, educate how theKronosproduct will impactbusinesspractice as well as process.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance andKronosworkforce central upgrade.
• Performed analysis work within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with WFM solution concepts such as Benefits, T&A, Entitlements, accruals and employee scheduling.
• Configuration of shift differentials, accruals and holiday schedule for union employees.
• Create testing workbooks, which includes scenarios and expected results to ensure a successful test phase.
• Create various interfaces into and out of the Kronos product.
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Implemented ADP eTime/Kronos Workforce core v3.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager.
• Coordinate the Helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Experienced in organizing, managing and executing Global UAT projects and driving the completion of project deliverables within established timelines.
• Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following SQL code standards.
• Ad-hoc reporting and data mining to support risk projects.
• Develop Pro*C program to convert legacy one time requirements to SCT/Banner Requirements table.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, inKronosWFC v 6.3 and currently 7.0.
• Testing Lead devising test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export.
• Configure new functionality withinKronosto support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets.
• Experience including implementation ofKronosWorkforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager,Kronosterminals.
• Responsible for developingKronosPayrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuringKronos4500 and 480 devices utilizing WDM and DCM.
• Developed designed documentation for the configuration of the software based on discovery and union contracts.
• Created and/or modified many KRONOSWFC /KRONOSWIM Interfaces.
• People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls toKRONOSWFC).
• Experience working with Microsoft cloud's Big Data Cosmos, ADL (Azure Data Lake) and ADS (Azure Data Storage).
• Experienced in report generation using XML, Crystal Reports, SQL Server Reporting Services (SSRS) and Excel spreadsheet.

Confidential, New York, NY

Kronos Analyst

Responsibilities:

• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets.
• Interacting with the Payroll coordinators to gather the requirements and implement them in theKronos.
• MaintainedKronosissues log pre-implementation and parallel testing ofKronosTimekeeping, Payroll and Basic Scheduler.
• Worked also in process with respect to T&A, Leave Management, Payroll, provided after hour support.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in theKronosWork Force Central.
• Ensure Systems Availability, Monitor server’s performance, troubleshoot and diagnose system hardware/software related issues as needed (Kronos/JDE).
• Experience in managing the data using WIM andKronosConnect in different interfaces platform (ADP, ITS, PEOPLESOFT).
• Trouble shooting internal customer issues to find resolutions in the use of Oracle andKronos- Time Keeping applications.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in theKronos.
• Organized many Joint Application developments (JAD), Interviews, workshops and requirement elicitation sessions with end-user/clients/stake holders, testing teams and development teams.
• Detailed functional changes of each application are documented in Functional requirements document (FRD). Involved in IT testing and validation before UAT.
• Worked as SME for T&A policies and configuration best practices within ADP Vantage, advice on technical issues and contribute to team's successful implementation, foster trust with clients.
• Interfacing withBusinessUsers,KronosVendors and developers to provide support forKronosWorkforce.
• Managed the implementation ofKronos6.2 system nationwide. Help HR and payroll department transition outdated time and attendance systems toKronoselectronic system.
• Collaborated withbusinesssubject matter expert to create technical documentation application processes.
• Performed the different requirement analysis, impact analysis and documented the requirements.
• Involved in implementing the order status and payment records as change data captures on the data warehouse DB.
• Responsible for supporting WIM go live activities, moving lookup tables, Interfaces and links to Production.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Facilitated JAD sessions and design meetings with the Stakeholders, SME's and Leads of Interfaces.
• Performed requirements modeling and developed the analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Involved in collecting the business requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping.
• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, Web sphere and Congo's.
• Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Involved with database team related to Data Modeling, System/Data Analysis, Design and Development for both OLTP and Data warehousing environments and performed numerous SQL queries.
• Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Analyzed and generated standard system reports to monitor the database was accurate and complete to ensure that downstream systems such as royalty, copyright, distribution was working properly.
• Gathered necessary information to create and support business review documents for the Head of the Finance/Royalty Department.
• Performed user acceptance testing for better results and documented those detailed results.
• Involved in gathering high level requirements and developed scope of the project.
• Performed the different requirement analysis, impact analysis and documented the requirements.
• Involved with all the different phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Regular interactions with internal team for any requirement clarifications.
• Coordinated sprints, from iteration planning through daily scrum, and iteration reviews and retrospectives.
• Involved in developing SQL queries for extracting desired data from multiple databases.