SUMMARY:

• A result oriented Software Engineer and an efficient problem solver seeking an opportunity to contribute towards organization’s success and its collective goals.

TECHNICAL SKILLS:

Area of Expertise: JAVA web application development, SQL report generation, PL/SQL, Automating using Triggers, Procedures and packages, Scripting, FTP, SFTP scripting, Software Product Development, Agile methodologies, Report builder, MS Office

Tools: Minitab, MATLAB, SIMULINK, Eclipse, SQL Developer, Websphere 8.5, TOAD, Tableau, Qlikview, Microsoft Visio, Putty, TFS, Beyond Compare, Ms Office, SharePoint, Jira.

Software: Advanced MS - Excel, VBA, MS-Access, Microsoft Project, PL-SQL, JAVA and UNIX shell scripting.

PROFESSIONAL EXPERIENCE:

Confidential, Illinois

Business System Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives.
• Provided analysis, understanding and business perspectives on many financial and operational issues.
• Built detailed USE Cases, FRD(s) and BRD(s) including business rules, process flows, screen mock-ups and re-engineered processes.
• Applied Unified Modelling Language (UML) methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams.
• Wrote user requirements specification (URS) and Functional requirements specification (FRS).
• Used Rational Unified Process (RUP) for streamlining the team's development activities.
• Gatheird Business Requirements, analysed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
• Worked in an Agile project environment and familiar with all stages of Software Development Life Cycle and associated requirements in each stage.
• Performed complex analysis of the business requirements from the end user and used UML diagrams to convert them to System Specification Requirements.
• Performed requirements gathering, design analysis, requirements management, business modelling and validation.
• As a liaison between the developers and management, was instrumental in resolving conflicts between stakeholders and technical development teams.
• Gatheird Business Requirements, analysed data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented Designs.
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC.
• Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality.
• Assisted in defining and designing the systems application prototype and mock ups.
• Reviewed and analysed the Use cases and came up with System design and Test plan Templates.
• Created business process workflow diagrams (Activity diagrams) using MS Visio.
• Involved UI, requirement and data modelling sessions and developed DFD Diagrams and Followed the UML based methods using me-rise to create: Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Prepared Business Process Models that includes modelling of all the activities of business from conceptual to procedural level.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis

Environment: RUP, UML, MS-Office - Access, Word, PowerPoint, Excel, MS-Visio, Visual Basic, SQL, Visio, XP, Use Cases

Confidential

Business System Analyst

Responsibilities:

• Communicated with the stakeholders to understand the scope of the project, gatheird and documented the requirements.
• Created the user requirement specifications and helped convert them to functional requirements, business case and glossary.
• Identified and defined actors, and grouped them into UML Use-Case, Activity and Sequence diagrams in MS Visio.
• Used (RRC) Rational Requirements Composer implementing a broad, flexible approach that enables teams to collaborate, clarify and quickly achieve consensus about requirements as they develop business-driven solutions
• Analysing of web services/API functional and design documents and prepared test cases based on User requirements.
• Involved in loading and validating the WSDLS in SOAP UI and preparing the Request XMLs.
• Involved in developing Test plan and Test cases based on Use cases and Functional Specifications Documented, reviewed, and verified testing procedures for compliance to Interface Quality Assurance and Development standards and policies.
• Used Quality Center (QC) to track defects and Reports.
• Used UML Case Diagrams to identify or plot Cross-Functional Team works.
• Used Gherkin to write acceptance tests & specify how they want the system to behave in certain scenarios
• Used Rational Team Concert (RTC) to execute plans, tasks,revision control, build management, and reports.
• Conducted User Acceptance Testing by assisting with Test cases and plans.
• Used Test Director to manage and track defects, prioritized defects with each build and made sure that they were communicated to the appropriate teams.
• Created Story Maps using MS Visio and Traced the application development on feature level.
• Wrote User Stories or “Definition of Done” for each and every feature in RRC (Rational Requirements Composer).
• Maintained requirements traceability in order to keep all the teams up-to-date with the progress of the project.
• Collaborate with external BAs to develop portals into external company web sites, enhance existing applications and processes and retire obsolete or redundant processes.

Environment: Agile UML, MS Excel, PowerPoint, MS Visio, Tableau, Test Plans, Use Cases, HP Quality Center, JIRA, Quality Center/ALM 11.0, SoapUI/SaopUI Pro, iTKO Lisa/DevTest, SOAP 1.1, REST, UFT API, UFT/QTP, Web services, VB Script, Groovy Script, XML, Xpath, XQuery, Clear Case, Toad 11, Oracle 11g, TIBCO Business Works 5.7.2 Business Events 3.0.1,Designer 5.6.0, EMS 5.1.2, Unix, Oracle, Retail Point of Sales, Mobile App, Mobile web, Dot Com/E-Commerce

Confidential

Business System Analyst

Responsibilities:

• Designed architecture for telecom Services and Billing systems according to customer requirements.
• Analysed business functional requirements of software billing and online rating systems to identify process gaps and revenue leaks.
• Re-engineered and automated usage processing of wireless and wire-line data usage customers using PL/SQL and JAVA.
• Developed a Web application to track usage of customers and show real time online charging.
• Automated several day-to-day and monthly reports using SQL stored procedures and Triggers.
• Worked in an agile project environment and familiar with all stages of Software Development Life Cycle and associated requirements in each stage.
• Developed reports using SQL and cascaded them to financial, marketing and operations team to increase efficiencies.
• Wrote efficient SQL queries to generate reports and optimized the execution time by tuning the queries.
• Acted as consultant to the customer during the gathering and analysis of requirements and ensuring that the requirements are aligned with the current and future telecommunication market trends and best practices.
• Worked with business units and assisted them in defining, reviewing and documenting the "as-is" business process and the "to-be" business process based on both technology based solution and process improvement implementation.
• Measured performance against process requirements, aligning improvement projects to close performance shortcomings.
• Provided expert advice in developing and integrating process and information models to eliminate information, processes and redundancies.
• Performed feasibility study and risk analysis in collaboration with developers and external providers.