Technical Business Analyst- Consultant Resume
Las Vegas, NV
SUMMARY:
30 years of IT experience in the Hotel and Casino industries, Passionate, highly motivated, solutions - focused and team oriented individual with strong leadership and technical skills in Software Development, Application Support and Computer Operations, broad-based experience and hands-on skills in successful company mergers and complex implementations.Highly effective meeting executive management expectations by building partnerships and providing reliable results with cost-effective solutions within timelines. Proven ability to successfully analyze organization's critical initiatives by identifying deficiencies and opportunities.
CORE COMPETENCIES:
- Back of House & Front Office Applications
- Agile &Water Fall Methodologies
- Company Mergers & Acquisitions
- Departmental Policies & Procedures
- Software Development and Delivery iSeries Application Upgrades
TECHNICAL SKILLS:
Applications: Infinium (HR, PY, GL, PL, FA, IR, PA), Work Day HR and Payroll, Agilysys SWS Inventory and Puchasing, LMS Hotel, Kronos Time & Attendance, Lawson Iris Financials, JDE Payroll, CMS - Casino Management System, Oracle Opera Hotel, Oracle Simphony POS, SpaSoft, Call Accounting, InfoGenesis POS, Micros POS, Delphi Sales & Catering, NGS, Maximo, Chief Software.
Development: IBM iSeries, OS/400, IFS, RPG IV ILE, SQL, COBOL, Tibco Bus, EMS, IBM Data Power, WebSphere, IBM Rational Developer Eclipse, C/C++, HTML, XML, Java/Java Script, OLEDB, ActiveX, VB, C#, NET, Power Shell.
PROFESSIONAL EXPERINECE:
Confidential, Las Vegas. NV
Technical Business Analyst- Consultant
Responsibilities:
- Responsible for Architecting and Documenting (BFRD, ADD, Process Flows, Implementation Plans, Use Cases, etc.) multiple integrations for a successful deployment of EMV and Elavon Tokenization across all Confidential in Las Vegas
- Created Architectural diagrams and integration documentation for Oracle Simphony POS, Oracle Opera HOTEL, SpaSoft, Passkey, HBSI and Wynn Room Booking Engine.
Confidential, Las Vegas, NV
Chief Architect and Lead QA
Responsibilities:
- Responsible for architecting and verifying PALMS HR and Payroll applications migration to Confidential JDE system, created data mappings, test scripts for data validation, documented the test process and conducted UAT.
- Upgraded Lawson Iris application and merged custom code.
- Created an Architectural Document of all existing LMS Hotel to CMS Casino Interfaces, reversed engineered programs to demonstrate all Process & Data Flows, API Calls, Exposed Procedures and Function Calls
- Created technical diagrams of all components and their configurations.
Confidential, Las Vegas. NV
Lead Technical Analyst/Application Support
Responsibilities:
- Responsible for all Technical aspects of LMS 7.3 Upgrade with Tokenization
- Created Process and Data Flows for LANSA12 Integrator, Created BFRD to reflect LMS 7.3
- Upgraded features with In - House Customizations.
- Installed, Configured and Tested all LMS Hotel interfaces with LANSA12 Integrator (Synxis, Passkey, Compass, HBSI and HTNG).
Confidential, Las Vegas. NV
Development Lead (Technical Solution Owner)
Responsibilities:
- Responsible for multiple projects following IT standards with SDLC and Agile methodologies, Leading Business Analysts, Developers, QA Leads, Capacity Planning and Deployment Teams to ensure enhancement of revenue and PCI compliance throughout 38 hotel and casinos.
- Successfully implemented Caesars Branded Credit Card Visa TR - Visa program, in multiple venues by integrating with Alliance (SAAS) and Caesars internal systems, Responsible for PCI guidelines were followed from inception to delivery by creating support models for sustainability and compliance.
- Architected and Implemented Credit Card Tokenized solution provided by Shift4 to eliminate all Credit Card information within Caesars POS environment.
Confidential, Las Vegas NV
Chief Enterprise Architect
Responsibilities:
- Responsible for leading the Application Architects team, Provided framework with practical solutions for highly complicated development initiatives and implementations.
- Also responsible for third level support for all Back of the House applications.
- Architected, developed and implementing the following interfaces: Infor XM expense management Options to Infinium Payroll, Confidential 401k to Infinium Payroll, BOH upgrades and Financial Data Warehouse solution using TIBCO and EMS.
- Responsible for directing two teams: The Software Engineering and the Application Support departments were combined into a single vertical to provide more efficient second and third level support to 17 Confidential International properties.
- Responsible for providing all Hotel, Casino, Retail, F&B and BOH support and solutions from concept to delivery, from user reported issues, requests, application upgrades, and project initiatives to software enhancements. Provided a sustainable framework with practical and reliable delivery of IT services following PCI, MICS, and SOX within the SDLC to ensure IT compliance.
- Responsible for leading the Software Engineering team in all initiatives and third level support issues. Directed the MGM Mirage Resort and Mandalay Bay Resorts company merger, server consolidation, and standardization of all BOH applications from the technical perspective. Deployed MGM Mirage paperless solution to the Mandalay Bay properties. Oversaw Timeworks to Kronos T&A conversion.
- Responsible for managing, coordinating, and supervising a team of engineers for all BOH Software Development initiatives. Provided framework, project assignments, timelines, and guidance to staff for successful deployments. Managed vendor relationships, upgrades, and third level support issues. Worked with Systems Engineering on OS/400 upgrades, server migrations, and provided technical advice for disaster recovery planning, performance tuning, and other iSeries activities.
Lead Software Engineer
Confidential
Responsibilities:
- Responsible for Mirage Resorts BOH software solutions, customizations, and upgrades.
- Provided the team with the architecture and technical guidance for the General Ledger Chart of Accounts standardization.
- Lead architect of Mirage Resorts paperless solution for the opening of Confidential .
- Also implemented this solution at all MGM properties and other Mirage properties.
- Responsible for all software upgrades, customizations, and third level support for Infinium Software, Stratton Warren Inventory and Purchasing, Timeworks T&A. Worked with Systems Engineering, Data Security, Application support, and Software Vendors for all day to day operations and installation of off-the-shelve utilities.
Confidential, Colorado Springs, CO
Lead Programmer Analyst
Responsibilities:
- Responsible for Software bug fixes, enhancements, and upgrades for Agylisys LMS Hotel and MMS Inventory and In-house financial systems.
- Implemented a Novel Network and SpaSoft application.
- Also installed Infogenesis POS system for Retail operations.
- Installed and upgraded Lawson Iris application, including Universe environment
Confidential, Orlando, FL
Senor Programmer Analyst/Network Specialist
Responsibilities:
- Responsible for maintaining, upgrading, and customizing Agilisys MMS and LMS applications.
- Installed Novel Network and Delphi Sales and Catering system. Wrote interfaces to LMS for group bookings.
- Responsible for running and supervising all computer operations on an IBM System 38/AS400.
- Automated many processes and managed all hardware and software installations.
- Responsible for running all computer operations on an IBM System 38/AS400. Automated many processes and installed hardware and software installations.