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E-business Systems Consultant Resume

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San Francisco, CA

SUMMARY

  • 10 years of IT experience as Business Analyst, Product Owner, Systems Analyst, in Business Requirement Gathering, Gap Analysis, Business Process Modeling, Process Management, Change Management, Application Development & Release Management in diverse business domains like Finance, Banking and Insurance.
  • Financial: Strong knowledge in the Financial industry and Proficient in Financial, Banking and Trading concepts such as Consumer Financial Services, Customer Risk Profile, Mortgages and Commercial Lending, Equities, Fixed Income, Foreign Exchange, Bonds, Futures, Swaps and Derivatives, Insurance, Mutual Funds, Check Processing and well - versed with the intricacies for IT Projects’ compliance with regulations such as the Sarbanes Oxley Act, Patriot Act, Fair Lending, Truth in Lending, Credit Card Act.
  • Experience in Business Requirement Documents (BRD), Use case Specifications, Functional Specifications, Requirements Traceability Matrix across the project Deliverables within Traditional Waterfall SDLC, Agile Framework as well as Rational Unified Process (RUP) and Unified Modeling Language (UML) methodology using OOAD process and modeling tools.
  • Managed and supervised team of 6 consultants and two employees to lead company’s internet and intranet portal development.
  • Extensive experience with Magic Draw, MS Project, MS Visio, Rational Rose, Rational ClearQuest, Rational Clear Case, Rational DOORS, Crystal Reports and Business Intelligence tools such as QlikView, Tableau etc..
  • Use case: Expert in Use cases, Use case diagrams, Activity diagrams, Sequence diagrams, and Class diagrams using analysis and design models tools like MS Visio.
  • Experienced in managing projects and teams ensuring quality, budget and timeliness of the project.
  • JRP & JAD: Facilitated Joint Requirement Planning (JRP), Joint Application Development (JAD) with Business User Groups, Subject Matter Experts, and IT Groups to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project’s exposure to the forces of change.
  • Data Analysis: Experience in Data Analysis involving Data Cleansing, Data Conversions, Data Transformation, Data Quality Analysis, Data Relationships, Source Systems Analysis and Reporting Analysis.
  • Designed, interpreted, or used complex logical data and object models to guide technical design decisions. Expert knowledge of MS office Applications and Tools
  • Excellent communication and presentation skills Dynamic team player with strong commitment and attention to every details.

TECHNICAL SKILLS

Business Analysis: Requirement analysis, business rules, data flow diagram, flowcharts, business process modeling & improvement, gap analysis, cause and effect analysis, decision tree, BRD, BRS

Financial Analysis: Financial, Banking, Trading, Equities, Fixed Income, Foreign Exchange, Bonds, Futures, Swaps, Derivatives, Insurance, Mutual Funds, Check Processing, Credit, Interest Rate, Equity, Foreign Exchange, Treasury, Fixed Income, Sophis, Murex, Calypso and Summit.

Tools: for Project management: Magic Draw, MS Project, MS Visio, Rational Rose, Rational ClearQuest, Rational Clear Case, Rational DOORS, Crystal Reports, MS office.

Programming: C, C++, Java, and UML

Databases: IBM DB2/400, Oracle 10g/9i, MS SQL server 2003/2007, MS Access 7.0/97/2000, SQL *Plus

Operating Systems: WIN XP Pro, WIN 2000, Windows NT 4.0, MS Exchange 2000/2003, Windows 95, Linux, Unix

Methodologies: RUP, OOA, OOP, OOD, UML, Agile Modeling, SDLC model, Waterfall model, Spiral model, Use cases, JAD

Data modeling: ER Diagrams, Erwin, Conceptual, Logical & physical modeling

Test Tools: Test Director, Win Runner and Load Runner

PROFESSIONAL EXPERIENCE

Confidential - San Francisco, CA

E-Business Systems Consultant

Responsibilities:

  • Gathered requirements for web portals that provide customer facing functionalities and authored the Business Requirements Document Package along with Activity Diagram, Use Cases, Main Flow, Alternate Flow, Exception Flow, Business Rules and Conditional Messaging involved, Supplementary Specs.
  • Brought everyone to the table i.e. the Product Managers, Project Managers, SMEs, Legal, CX,BAs Counterparts - LOB, CCBS & OSMP, Dev Team, QA Team to analyze and uncover 20 plus Slider Scenarios and previously not addressed
  • Understood and mapped the processes, the handshakes, data flow in order to identify the inputs to provide and outputs to expect from the primary middleware CCBS for the 20 plus scenarios.
  • Worked with the Dev Lead and BEV team to ensure the completeness of Supplementary Specs.
  • Interacted and constantly communicated with the offshore QA Team as well as the SIMS development team to keep them posted with all changes of any magnitude. And got their queries clarified promptly during the testing phase.
  • Worked with BA peers and counterparts to discuss any intersecting requirements or impacted requirements downstream.
  • Conducted JAD sessions with illustrative PowerPoint presentations to facilitate discussion between the different users to get clarity on ambiguous requirements,
  • Updated various Requirements Traceability Matrix views to maintain the Traceability of the requirements.
  • Adhered to the Change Request process at Wells i.e., initiating a Change Request, authoring the change with appropriate color legend, lead practitioner review, peer review, team review, requirements management team review, submitting on the PMUWS for approval and authored 3 major CRs for CFS-MAP.
  • Performed knowledge transfer to Business Analysts who succeeded me with illustrations and thoroughly documents the BA Transition Plan.

Environment: Enterprise Architect, iRise Prototype Simulator, SharePoint, J2EE, XML Web Services, Rational Requisite Pro, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project, Lync), Interlink

Confidential, Conshohocken, PA

Sr. Business System Analyst

Responsibilities:

  • Responsible for requirement gathering, analyzing, Business Modeling, Data Modeling.
  • Interacted with clients in gathering and managing website content, managed all content and procedures for official corporate web sites and corporate Intranet.
  • Good working knowledge of Oracle supply chain management and financials e-business suite modules
  • Coordinated all aspects of projects such as initiation, planning including budgeting, scheduling, task assignment and tracking, change Management, status reporting and risk management. Wrote functional documents and user guide specifications and conducted walkthrough sessions for the same.
  • Elicited, organized, and documented the required functionality and constraints to prepare BRD and FSD.
  • Performed GAP analysis, feasibility study, Data Analysis and calculations using complex SQL, Excel and MS Access functionalities.
  • Conducted JAD sessions and analyzed the problem domain, specified features, established baseline architecture, developed project plan, and risk analysis.
  • Closely worked with designers & architects in implementing system interfaces and networking requirements.
  • Gained understanding on the intricacies of App servers and database servers including the web servers so as to interpret the user and system requirements clearly and unambiguously.
  • Involved in entire project management activity including developing and implementing various project documents.
  • Developed SQL Stored Procedures and Queries for Backend testing.
  • Gathered and document business requirements for Intranet using SharePoint
  • Reviewed the documented SRS and SDS and assisted in developing the QA test approach, test plans, test conditions and test cases.
  • Populated DOORS with system and test requirements, created links, views and developed reports.
  • Completed Requirement Traceability Matrix (RTM) and performed backups.
  • Involved in 6 Full Life Cycle Implementations/Upgrades, 2 production Support projects in Oracle eBusiness Suite (EBS) and 3 assessments in R12
  • Work to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts
  • Developed various spreadsheet templates with financial and mathematical computations in order to facilitate the testing and validations.
  • Closely monitored development team to make sure, the software application fits within the architecture and has the required behaviors.

Environment: Rational Clear Quest, Oracle EBS, Rational Rose, Telelogic DOORS, UML.VB 6.0, JAVA, SQL Server 2000, Microsoft NT.

Confidential, Nanuet, NY

Product Owner

Responsibilities:

  • Worked as a Product owner to gather business requirements from Stakeholders and involved lines of Business.
  • Laid a 2yr roadmap for the Real-Time Financial Data Dashboards features following the Agile PLM framework.
  • Facilitated Requirement gathering session, Initiating, defining, Solution Scoping, preparing System documents with data dictionaries.
  • Actively and insightfully participated in Sprints including spring planning, backlog grooming, daily stand-up, sprint review, retrospective and scrum of scrum’s meetings pertaining to each Project.
  • Prepared Epic stories for System Analysts and Architects in each Sprint Iteration.
  • Maintained a prioritized list of user stories in the Product Backlog and assigned business value to each user story.
  • Responsible for preparing change request and initiating requests for ongoing Backlog Refinement meetings.
  • Wrote user stories, use cases, prepared wireframes, and involved in discussions about user stories with Developments team, conducted demos with Stakeholders.
  • Involved in conducting User Acceptance testing with 16 business users types who had role based access and views of the dashboards.
  • Helped the QA team with must have Test Cases, Test strategies and defect tracking for each iteration.

Environment: Java Oracle 9i, UML, Business Objects, SQL, Visio, Excel, Windows, Requisite Pro, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project) Windows 2003, Toad, Informatica, Tableau.

Confidential, VA

Sr. Business Analyst

Responsibilities:

  • Analyzed operating procedures and policies on an ongoing basis and recommend and implement improvement plans where appropriate.
  • Understood core processes of the departments to provide input on re-engineering or streamlining opportunities.
  • Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
  • Gathered requirements for web portals that provide interface to the intranet as well to the internet that encompass lending banks, credit vendors, appraisal valuators, loan officers and underwriters.
  • Worked on eBusiness and eMarketing data collection, design, implementation and reporting.
  • Analyzed business requirements and segregated them into high level and low level Use cases, activity diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
  • Development of standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans).
  • Conducted JAD sessions to facilitate discussion between the different users to resolve issues
  • Set up definitions and process for test phases including product test, integration test, and system test.
  • Work to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts
  • Frequently updated the requirement and defect status as per the current status of the testing Project in the Clear Quest.

Environment: Rational Clear Quest, Rational RequisitePro, Rational Rose, and UML.VB 6.0, JAVA, SQL Server 2000, Microsoft NT.

Confidential, Los Angeles CA

Business Systems Analyst

Responsibilities:

  • Worked with the Project Manager to determine the best methodology for the project and approach to gather the requirements.
  • Developed timelines for project delivery, and managed projects and resources to successful completion.
  • Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
  • Designed and developed Use cases, Activity Diagrams, Sequence Diagrams, using UML.
  • Involved with QA testers & developers in defect resolutions and test result analysis.
  • Actively participated in Change management processes to ensure the improved results.
  • Developed and maintained the Issue / Defect matrix and provided the status reports to senior management.
  • Developed various spreadsheet templates with financial and mathematical computations in order to facilitate the testing and validations.
  • Responsible for identifying and documenting business rules and creating detailed Use cases.
  • Worked with development and testing teams to accomplish timely release objectives.
  • Assisted with user acceptance test (UAT) of the system, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.

Environment: Access, Excel, Word, PowerPoint, SQL, MS Project

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