SUMMARY:

• Over 14 years of IT experience with strong background in design, analysis,development,configuration, trouble shooting, testing and support, experience in new implementation and enhancements in cloud technologies.
• Seasoned BusinessIntelligence professional with experience delivering actionable data insights in roles including project manager,businessintelligence analyst,businessanalyst andbusinessconsultant.
• Expertise inbusinessintelligence development creating visualization solutions inBO and Tableau to enable companies to develop a data driven culture
• Excellent experience in buidling Use Cases, Conceptual Models, Blueprints, Fit/Gap Analysis and detailed realization for the project.
• Experienced in Agile, Waterfall, Scrum and CRM enivironments and excellent understanding of pharmaceuticals, manufacting and consumer goods business.
• Expertise in building BO / BI reporting KPIs - solution design and development, translating business requirements into solid solutions.
• Well versed in preparation of Functional Specification Document, Business Requirement Document, Source-to-Target Data Mapping document,
• Traceabilty Matrix etc.
• Extensive knowledge in various reporting objects like Facts, Attributes, Hierarchies, Transformations, Filters, Prompts, Calculated Fields, Sets, Groups, Parameters etc., inTableau.
• Conducted Workshops to analyze business design,solutions,and re-engineering process to build Business Processes Procedure (BPP).
• Tremendous experience with gathering requirements and providing technical solutions; working with technical team/architect to answer questions on requirements; coordinating user acceptance testing.
• Collaborated and managed data activities across multiple lines of businesses and worked with cross-functional teams, third party data vendors, and IT service vendors.
• Familiar with the selection and application of information gathering methods, tools, and techniques. This includes the identification of information systems which support critical business processes, the assessment of risks to those systems' availability, integrity and confidentiality and the co-ordination of planning, designing, testing and maintenance procedures and contingency plans to address exposures and maintain agreed levels of continuity.
• Great experience in business analysis, data analysis, project management and release management and data extraction from flat files, tables, and disparate data sources using ETL strategy.
• Managed multiple clients,third parties and stakeholders, thus had the opportunity to work with team/stakeholders from diverse cultures and created fruitful working relationships.
• Understand SOW and be responsible for change order identification and assist with providing work and hours necessary to draft the change order.
• Very good working knowledge and experience on dimension and facts, star schema, data models, data dictionaries, data profiling, reference data, data lineage and impact analysis.
• Assist business analysts and end users across all functional areas in identifying long-term, strategic data needs for the enterprise, defining how the data is related to the business processes and developing a conceptual and functional model of the data.
• Provide support to troubleshoot any issues on existing application systems.
• Ensure that all system security and control procedures are implemented and followed.
• Well versed with SQL queries, Excel vlookups, macros, Use Case Diagrams, Activity Diagrams, and Sequence Diagrams, Collaboration Diagrams, AS-IS and TO-BE process flows.
• Well versed withn SQL queries, Excel vlookups, macros, Microsfit power point and project plan.

STRENTHS:

Customer Interaction

Communication

Business Analysis

Data Analytics

TECHNICAL SKILLS:

Skills Inventory: Business Objects, Salesforce.com, Tableau, Informatica, Quality Center, Filezilla, ABAP, Requisite Pro, Clear Quest, SharePoint, Excel Vlookup, Macros, VBA script, Solman, ADP Connect, TIBCO Administrator, XML, MS Project, Visio, RDBMS,SSIS,SSRS,OLAP,Microsoft.Net,MDX. SAP - MDM, SD, FICO, ADP, Kronos, BUCK, Fragomen, Benivity, Trowe Price, Aliquant, Field Glass, Fidelity and Equifax, Smith barney, Workday, Oracale, SQL, Toad for data analyst.

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Business Analyst

Responsibilities:

• Built relationship with Product owner and other stake holders to facilitate team's interaction and coached them in creation and maintenance of product .
• Documented system requirements andbusinessrequirements and created Requirement Traceability Matrix (RTM)
• Facilitated sprint planning, review, retrospective and daily scrum meetings, documented acceptance criteria, definition of done
• Assisted in Quality Management to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing has been completed.
• Developed new process data flows and the new to-be architecture, performed gap analysis
• Responsible for producingbusinessrequirements, functional requirements, non-functional requirements,businessrules, researching enterprise wide collaboration and secured repository solutions.
• Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding.
• Facilitated JAD sessions and created reports for budgeting finance and project Management,
• Presented the process improvement recommendations to executives, received appreciation, and implemented the optimized service process flows
• Analyzed the sources and targets, transforming the data, mapping the data and populating the data into targets by using Informatica Designer, Workflow Manager and Workflow Monitor, Developed, configured and maintained document libraries, enterprise lists and site collections.
• Performed system administrative activities such as site creation, user training and issue resolution.
• Facilitated UAT, organized user trainings and prepared conceptual models, use cases and presentations.

Environment: HP Service Manager, Salesforce.com QC, SAP, Informatica Power Center 9x, Java, Adobe, Lotus Notes, JIRA, Visio, Test Link, Message Point, Excel vlookups, macros, Microsft project plan.

Confidential, CA

Business Analyst - Data Conversions

Responsibilities:

• Gathered user andbusinessrequirements through interviews, surveys, prototyping, and UI (User Interface).
• Stored and modified requirements in MS Word.
• Analyzed and prioritized user andbusinessrequirements as system requirements that must be included while developing the software.
• Prepared Logical Data Models that contained set of diagrams.
• Created BusinessRequirement Documents and supporting documents containing the essentialbusinesselements, detailed definitions and descriptions of the relationships between the actors.
• Planned and defined system requirements to Use Case, Use Case Scenario, and Use Case Narrative using the UML methodologies.
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio. Worked on Wire frames during the Elaboration Phase.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Created and managed project templates, Use Case project templates, requirement types, and traceability relationships in RequisitePro.
• Authored progress and completion reports which were then submitted to project management on a weekly basis.
• Created test cases and test scripts to check the functionality of application.
• Performed manual front-end testing to check all functionalities of different modules.
• Suggested measures and recommendations to improve the current application performance.
• Prepared Functional Specification Document for 27 data conversions and 12 data integrations with business and data mapping rules.
• Helped functional consultants to understand technical issues within SAP and Workday.
• Helped the users understand the SAP and Workday landscape and migration challenges.
• Performed SME role for configuration of the SAP modules including Payroll, Time, Organization Management and Personnel Administration issues.
• Designed and created supporting interfaces from SAP and several 3rd party systems like ADP, Kronos, Fragomen, Trow price etc. to transfer the data.
• Provided trainings to End Users by preparing Job aids for Payroll and other HR departments.
• Worked closely with the development team in developing the custom programs, reports and forms.
• Worked on configuration of Minor enhancements, Major enhancements and bug fixes.
• Completed data mapping and migration of Compensation, Employee, Organizational data and SAP.

Confidential, NJ

Project Manager and Business Analyst

Responsibilities:

• Worked extensively on SAP Standard and Custom Reports. Responsible for SAP BW solution design and development, translating business requirements into solid solutions.
• Data extraction from flat files, standard and custom R/3 tables and non-R/3 systems, DataSource, InfoObjects, Transfer rules, InfoSources, Update rules, ODS, InfoProvider, Multi Providers.
• Responsible for developing 15 direct reports mapping, 400+ scenarios, business process procedures, functional specifications and technical specification into a uniquely developed process map.
• Prepared user training manuals and conducted end user trainings.
• Managed unit, system integration and user acceptance testing and obtained client signoff.
• Responsible for defect triages, defect resolution, code fixes and code movement to production.
• Worked with process owners from client side for periodical reviews, proactive identification of issues and risk and mitigation.
• Created/tracked (using MPP) the project schedule by identifying tasks, resources, effort and determine dependencies.
• Leading, managing and coordinating the multiple projects/client teams on a day-to-day basis.
• Helped the end users to understand the process and issues within SAP .
• System Integration Testing, Master data load testing and UAT with business users.
• Conducted User Group trainings.

Confidential, CA

Business Analyst

Responsibilities:

• Communicated with the business users, getting the requirements, and giving the solution through designing functional detailed design specifications as per the requirement at the client place. Responded rapidly to end-user issues and Helped understand the SAP HRIS.Implement advanced strategies for gathering, reviewing and analyzing data and prioritizingrequirements
• Apply innovation in the translation, simplification & analysis of requirements to drive the design of solutions through an understanding of systems engineering concepts,businesssystems modelling,value and cost/benefit analysis
• Preparebusinesscases, represent system design & specification, provide content, obtain clientacceptability, system test/validation cases using diverse tools suitable for comprehension by diverseaudiences, stakeholders & project implementation team.
• Review development output ba sed on defined test cases, process change requests, and manage asolution's scope and user acceptance.
• Prepared solution manuals, user guides and policy documents; manage systems adoption process through knowledge transfer; the delivery of hands-on training and 1st-level user support and issuesresolution.

Confidential, NJ

Business Analyst

Responsibilities:

• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and supervised the development of User Manuals for customers, Used JIRA to coordinate and manage all requirements, testing and modification related aspects of projects. Partnered with project leaders in strategic planning, developing, coordinating and implementing plans, policies and procedures in administrative areas of project management including budget, staffing and procurement, Directly participated in and lead all phases of the System Development Life Cycle (SDLC) including: planning, design, testing, implementation, documentation and maintenance, Developed, maintained and presentedbusinessand technical requirements, and processed related project documentation utilizing tools such as MS Visio, MS Project and JIRA,Collaborated with a team of developers to understand application functionality and capability, documented all processes as required throughout the SDLC, conducted analysis ofbusiness processes and functions, and assisted in defining the specific and overallbusinessrequirements aimed at instantiating new functionality, Supported all management initiatives for proper system analysis, gathering requirements and further facilitating the prioritization of projects,
• Responsible for all functional and technical testing to ensure system efficiency and compliance to all requirements.
• Actively conducted and participate in all User Acceptance Testing (UAT) for front-end users and back-end administrators,
• Interacted with all stakeholders to ensure a cohesive, efficient and effective team effort by conveying highly technical information in a manner easily understood by non-computer oriented personnel,
• Provided full range of support and training in all areas and functions associated with related systems analysis and applications software.
• Lead the technology refresh process and furnished plans for all IT services.