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Business Analyst Resume

Woodlands, TX

OBJECTIVE

  • Seeking a position as a Business Analyst with an experience in IT Projects related to applications (Banking, E - Commerce and automobile). An effective communicator, excellent team player, quick learner and creative problem solver with finely tuned analytical skills and significant hands-on experience in IT, E- Commerce and banking.

SUMMARY

  • Highly motivated and Assertive Professional with 5+ years of experience in Business Analysis across IT, Healthcare and Financial Domains.
  • Well versed with all phases of SDLC, experience in business process redesign, defining vision documents, interacting with stakeholders, understanding user requirements and articulating them into User Requirements Specifications (Use Cases).
  • Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS) and Workflows.
  • Full understanding of Waterfall, Spiral Methodologies, Rational Unified Process.
  • Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
  • Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
  • Proficient in reviewing and executing Test Procedures, Test plans, Test scripts, test result validation, performing functional, usability, stress testing and ensuring that the software meets the system requirements.
  • Involved in Market Research, Feasibility Studies, System Analysis and GAP Analysis.
  • Expertise in broad range of technologies, including business process tools such as, MS Excel, MS Access, MS Visio, technical assessment tools and Web Design Prototypes.
  • Well versed in Business proposal Risk Assessment. Highly effective management and organizational skills with ability to prioritize.
  • Exposure to Client/Server, Web Application developmental tools and Software development.
  • Expertise in gathering information for scope definition, business requirements, functional specifications, change management, technical and user documentation, data analysis and manipulation using UML.
  • Extensive knowledge of UML for modeling views/creating Use-Case Models, Use Cases in MS-Visio.
  • Interacted regularly with the development team, database designer and the higher management to meet the deadlines of Project milestones.
  • Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment.

TECHNICAL SKILLS

Software Development Methodologies: SDLC, Agile, Waterfall.

Operating Systems: Microsoft Windows, MS DOS.

Applications: MS Office (Excel, Word, PowerPoint, Outlook, Project, Visio, Lotus SmartSuite.)

Testing Tools: HP Quality Center 8.2/9.2

Database: MySQL,SQL, Pl/SQL.

Languages/ Tools: Unified Modeling Language (UML), Web designing (HTML), and Adobe Photoshop.

PROFESSIONAL EXPERIENCE

Confidential, Woodlands, TX

Business Analyst

Responsibilities:

  • Performed Stakeholder Analysis to identify the key players for project success.
  • Participated in Stakeholder Management to communicate effectively with the right stakeholders.
  • Provided implementation assessment for UML.
  • Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
  • Facilitated JAD sessions for communicating and managing expectations with Commerce Bank whose customers were going to be the final users of the product.
  • Scheduled meeting with developers, SA’s (System’s Analyst) and testers to collaborate resource allocation and project completion using MS Project.
  • Performed Information Security Risk Management during each phase of SDLC
  • Created Use Cases using UML and managed the entire functional requirements life cycle. Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD).
  • Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships.
  • Responsible for creating business flow diagrams (using MS-Visio) and charts for E-commerce.
  • Extensive experience with User acceptance testing (UAT), System testing, Integration testing and build verification testing.
  • Created product documentation, including online help, printed user manual, and training materials
  • Exported Reports into formats like PDF, HTML, EXCEL and WORD for users.

Environment: MS Visio, UML, SQL, PL/SQL, MS Office, MS-Project, Windows.

Confidential, Richfield, MN

Business Analyst

Responsibilities:

  • Worked closely with end-users and stakeholders to develop a detailed understanding of the Requirements and prepared a comprehensive set of documents to define the specifications.
  • Worked with the development team to ensure that they understand the functional specifications.
  • Documented Business Use Cases, Functional Specifications, and user interface requirements using MS Excel and MS Visio.
  • Created Business Work Flow Diagrams and Dataflow Diagrams to ensure reliable results and validate business processes.
  • Created storyboards to model the interactions that users will have with the software.
  • Held JAD sessions to clarify business requirements.
  • Submitted weekly reports to the project manager and kept him updated about the project progress.
  • Served as a liaison between the end users and the development team and solved issues.
  • Analyzed impact of proposed solution demonstrated and explained business requirements/ specifications to IT team, and contributed business and process perspective during design Reviews.
  • Reviewed test plan and test cases based on requirements, and provided guidance to end users during the implementation phase.

Environment: Rational Requisite Pro, Windows 2008 Server, Oracle 10g, MS Project, MS Visio, MS Office, SDLC, UML, SQL.

Confidential, San Jose, CA

Business Analyst

Responsibilities:

  • Gathered user and business requirements through interviews, surveys, prototyping and observing.
  • Building Technical requirements, documenting and base lining the documents
  • Defined the Feasibility and Risk Matrix for technology support in developing the system.
  • Defined the security matrix for the IP Management System
  • Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio
  • Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Performed GAP analysis of business rules, business and system process flows
  • Authored progress and completion reports which were then submitted to project management on a weekly basis.
  • Assisted in system and user acceptance testing.
  • Documented user training manuals and engaged customer walkthroughs.

Environment: MSOffice, MS Project, MS Visio, SQL and UML.

Confidential, Sunnyvale, CA

Responsibilities:

  • Interviewed top management to understand the business needs and the project vision and scope
  • Gathered user and business requirements through interviews, surveys, prototyping and observing.
  • Responsible for documenting and base lining the Business Requirements document (BRD)
  • Coordinated the vendor selection process for software solutions
  • Compiled and managed the Product Requirements Document (PRD).
  • Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
  • Assigned problems to appropriate software development team for fixes. Tracked problems from start to correction and test.
  • Work with users to determine requirements for new features/functions including web sites/user interfaces.
  • Authored progress and completion reports which were then submitted to senior management on a weekly basis.
  • Played a Major role in Interface testing both functionally and manually
  • Created UAT documents and facilitated user acceptance testing and sign off

Environment: Windows server 2008, MS Access, MS Office, MS Project, MS Visio, PowerPoint, Excel.

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