SUMMARY

• Senior Business Analyst with over 7 years of experience in the domains of Finance, Banking Systems, Credit and Insurance.Over seven years of IT experience in Business Systems Analysis and Requirements Management in implementing System Integration, System Conversion, and System Enhancement projects.
• Have extensive participation in all phases of Software Development Life Cycle (SDLC), clarifying Business Requirements, and performing GAP analysis between goals and existing procedures.
• Performed needs analysis, gathered requirements and evaluated best solutions for implementation in IT projects.
• Well versed in different management activities such as Change Control, Quality Assurance, and System Integration.
• Well noted for tracking good records, meeting deadlines, and submitting deliverables on time.
• Experienced in leading requirements gathering and analysis efforts for application development projects involving Agile, Rational Unified Process (RUP), and Waterfall methodologies.
• Created Use Case Models, Activity Diagrams and State Chart Diagrams.
• Skilled in conducting Joint Application Design (JAD) and Rapid Application Development (RAD) sessions, brainstorming sessions, requirements reviews, system walkthroughs and customer interviews for various business processes.
• Adept at creating and transforming Business Requirements into Functional Requirements, and designing business models using UML.
• Experienced in repository management with SharePoint and ClearCase; change management with ClearQuest, and requirements management with DOORS and JIRA.
• Experienced in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, and Cost Benefit analysis.
• Strong analytical, interpersonal, communication and problem solving skills, and timely execution of several client/server projects.

TECHNICAL SKILLS

Business Modeling Tools: MS Visio, Rational Rose, Enterprise Architect

Processes: Scrum Agile Modeling, RUP, Waterfall

Requirements Management: Excel, DOORS, JIRA, Requisite Pro

Repository Management: SharePoint, ClearCase, Sub Version

Change Management: Quality Center, Rational ClearQuest, JIRA

Project Management: MS Office Suite, MS Project

Databases: MS Access, Mainframe, SQL Server

Automated Testing Tools: QTP, Load Runner.

PROFESSIONAL EXPERIENCE

Business Analyst Consultant

Confidential, Laurel, MD

Responsibilities:

• Was responsible of leading and participating in the project meetings to understand and document the requirements needed to develop the CLP system;
• Conducted Gap Analysis and created an AS - IS workflow to better understand the mechanics of the existing systems;
• Organized and efficiently facilitated project backlog and scrums meetings;
• Collected and gathered business requirements from Confidential Bank employees (end users) without deviating from their needs, and documented them in the Product Backlog;
• Created workflow charts and user stories from the client’ business requirements;
• Coordinated with internal departments to evaluate and understand program requirements at an overview and functional level;
• Have participated extensively in the requirements elicitation, documentation, and change management;
• Using Visio, created screen mock-ups and developed UML diagrams such as use case diagrams, state and activity diagrams;
• Prepared and reviewed Test Cases to facilitate and help with testing;
• Uploaded documents and effectively managed Change Control;
• Logged defects and monitored their status till closure through Quality Center;
• Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance Testing (UAT);
• Extensively used SQL queries to analyze the company data and to perform end product data testing;
• Served as a liaison between a variety of the system users such as Tellers, Personal Bankers, and other Confidential departments’ employees, and the technical team.

Business Analyst Consultant

Confidential, Baltimore, MD

Responsibilities:

• Gathered business requirements through various interviews of users and Subject Matter Experts (SMEs)
• Extracted, discussed and refined business requirements from business users and team members for generating revenue from credit card transactions;
• Identify high level requirements related to the Credit Card processes and translated them into functional requirements;
• Designed and developed various UML diagrams using Rational Rose;
• Documented requirements into BRD and FRD using DOORS;
• Created business rules for calculating and allocating payment as well as rewards;
• Designed modules for business reporting and performance tracking.
• Maintained the Requirement Traceability Matrix (RTM) to track requirements and change request from inception to completion.
• Assisted the project manager with the development of project schedules in MS Project;
• Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications or product knowledge.
• Assisted the QA group in developing and documenting test cases, system testing and User Acceptance Testing.

Business Analyst

Confidential, Bethesda, MD

Responsibilities:

• Worked with Claims Department, IT staff and relevant subject matter experts (SME) to analyze and document system requirements and procedural changes;
• Conducted JAD sessions with multi location teams and created Use Cases and UML diagrams;
• Conducted brainstorming sessions to aid High level analysis to identify key actor roles and functions and documented use case diagrams;
• Created business processes for existing manual workflows for the Claim processing within the organization and enhanced the processes into textual use cases;
• Developed Entity Relationship Diagrams (ERD) and mock ups using Enterprise Architect;
• Translated business needs into functional specifications;
• Conducted usability analysis in coordination with User Interface design engineers;
• Managed requirement artifacts and documentation;
• Led requirement review sessions with both internal and external stakeholders to ensure that product requirements respond appropriately to the needs of Europe Assistance, users etc..;
• Assisted in the creation of the data model for the project;
• Reviewed test cases to ensure accurate and complete testing of user requirements;
• Led User Acceptance Test before the go-live of the project;
• Coordinated overall timeline and operational readiness tasks for releases.