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Business Analyst Resume

Topeka, KS


  • Over 5 years of experience as a Business/Systems Analyst with excellent knowledge in the financial industry.
  • Ability to organize and take leadership roles to resolve issues in a fast paced environment.
  • Proven success as a business analyst, offering a well - balanced understanding of business relationships, business requirements and technical solutions.
  • Knowledge of the Software Development Life Cycle (SDLC) phases such as Planning, Analysis/Design, Development, and Testing for the software/system development process.
  • Exposure and experience in Waterfall and Agile Business processes.
  • Proficient in various Agile activities like planning, demos, daily standups.
  • Participated in daily scrum meetings.
  • Ability to identify obstacles and find creative solution collaboratively for optimum project outcome.
  • Expertise in understanding business requirements and translating requirements into solutions.
  • Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Acceptance Criteria, Use Case Specifications, Requirement Traceability Matrix (RTM)
  • Expert in conducting business reviews, walkthrough sessions, Joint Application Development (JADs) and facilitated monthly and weekly meetings/reviews.
  • Worked on business and visual modeling experience developing use case models, activity/workflow diagrams and state chart models using Rational Rose and MS Visio.
  • Strong data modeling knowledge, working with databases and Entity Relationship Diagrams (ERD).
  • Involved in maintaining Requirements Traceability Matrix (RTM), writing test plans, test scenarios, test cases and performing gap analysis.
  • Expertise in business process alignment and transformation workshop.
  • Experience in Change Management Process (Identify, Analyze, Evaluate, Plan, Implement, Review and Close).
  • Exposure to Client/Server, Web Application developmental tools and Software development and design.
  • Demonstrated ability to identify root causes of problems, consider both the long and short-term impact of proposed solutions and develop workable solutions. Ability to manage (Multiple) project tasks with changing priorities and tight deadlines. Ability to work well in a team. Open to Team related tasks, team meetings, team interaction and conference calls.
  • Proficiency in MS Access, MS Excel, Power Point, ORACLE, SQL on UNIX and Windows platforms.
  • Knowledge of Visual Basic for Applications (VBA) related to Microsoft Excel and Access.
  • Good team player with the ability to work in a time sensitive environment. Excellent communication and organizational skills with the ability to adapt to a new environment.


SDLC Methodologies: Waterfall SDLC, Agile, SCRUM, RUP

Databases: Oracle, MS Access, SQL

GUI/ Tools: MS Visio, Project, Access, Word, Excel, Office, Rational Clear Case

Testing Tools: LinkScan, QTP, Win Runner, LoadRunner, PR Tracker, Black Box Testing

Enterprise Tools: SQL Server Enterprise Manager, SQL Query Analyzer, SQL Developer, SAS Enterprise Miner 5.2

Web Technologies: HTML, XML, CSS, JavaScript, Web Services (SOAP, WSDL, UDDI)

Web/Application Servers: Cognos Server, PowerPlay Enterprise Server, Apache Web Server, Tomcat 4.01, IIS, Windows Server

Operating Systems: Windows, Linux, Mac, UNIX, MS-DOS

Reporting Tools: Cognos BI 10.1.1/8.4/8.2 (Framework Manager, Report Studio, Query Studio, Analysis Studio, Event Studio), Business Insight & Advanced, Cognos Connection; Cognos TM1 9.5 - (Architect, Perspectives)


Business Analyst

Confidential, Topeka, KS


  • Facilitate design meetings with clients to analyze existing pension systems and understandbusinessand users’ needs
  • Define and document system requirements and work interactively with the technical development team throughout the system development life cycle
  • Define and document System Requirements,BusinessRules, Supplemental Specifications, Use Case Documents, User Interface Definition, Security Matrix, Workflow, and Interface File Definition
  • Raised PIR’s (Problem Incident Reports) on errors found in newly developed pension software
  • Performing User Acceptance Testing, Life Cycle Testing, Script Writing,BusinessRules Mapping, Workflows
  • Manage Workflow Process, Correspondence, Batch Processing, and On-Demand Report
  • Help control and manage project scope
  • Participate in meeting by documenting discussion points, decisions, actions items, issues
  • Proactively communicate action items and follow up on missing documentation or open action items
  • Conduct meetings with both on-site and off-site teams to deliver solutions
  • Develop and execute system testing activities
  • Present the finalized solution to the client for approval and acceptance

QA Analyst

Confidential, St. Cloud, MN


  • Developed Test plans and test cases based on the business requirement and system specifications given by the Business Analyst.
  • Interacted with the Business Analysts and developers to analyze all the testing requirements.
  • Conducted Test Plan and Test Case reviews to communicate all the test objectives with the team.
  • Performed Black Box testing, User interface testing, functional testing, integrating testing, regression testing, security testing and performance testing.
  • Performed End-to-End testing manually and was associated with User Acceptance Testing
  • Performed extensively on critical functionality of the website.
  • Tested the compatibility of the website on different internet browsers eg. Chrome, Internet Explorer, Mozilla Firefox, etc
  • Tested Compatibility of the website on Mobile browsers on Android, IOS and Window mobile platforms
  • Logged, Reported and tracked defects in HP Quality Center
  • Tested GUI of each modules in the website according to the guidelines of the test plan
  • Involved in conducting the System testing, Integration testing of the application
  • Participated in daily scrum meetings to discuss and prioritize defects.



  • Analyzed the system and functional requirements documents and created test scenarios and test plans accordingly for navigation, functionality and stress testing of the application
  • Designed test cases in Excel
  • Merging the test cases into HP Quality Center from Excel using add-ons
  • Executing Test Cases and logging in the results in Quality Center
  • Reporting of bugs to the development team
  • Testing the User Interface of the application
  • Performed Regression testing after reported bugs were fixed to make sure all the components of the application still works

Business Analyst

Confidential, Golden Valley, MN


  • Maintainedbusinessknowledge, working relationships and communications withbusinessmanagers, developers and vendors to lead the gathering and fulfillment of information and systems needs
  • Developed system deliverables and utilized business knowledge to facilitate the creation of current and future business process
  • Established working relationships with business management to lead the gathering and fulfillment of information and system needs
  • Ensured concise and ongoing communication with the customer, management, developers within the team
  • Created test plans and test-case scenarios, conducted user-acceptance and training
  • Documented system andbusinessrequirements and technical specifications by utilizing scenarios, use case diagrams, process maps and data flow diagrams
  • Defined and documented internal and external user-interfaces, support system, data requirement classification and definition
  • Provided leadership in reporting application development, identified opportunities and developed desired end-state by working withbusinessusers, dataanalyst, database and integration team
  • Assisted the project manager in facilitating meetings and presented project goals, scope, project management process,businessneeds, solution approach and cost-benefit analysis for different areas of business
  • Communicated project status to I.T. and business leaders

QA Analyst

Confidential, Sartell, MN


  • Analyzed Business Requirement Document, Functional Specification documents to prepare Use Cases, Test Cases and Test Plans for the Appointment Scheduling application.
  • Used Excel to write test cases
  • Designed and wrote test cases with the help of User Interface design documents
  • Added the test plans and converted them into test cases in IBM Rational Quality Manager
  • Execute test cases, ensure test data integrity.
  • Reporting and tracking defects using IBM Rational Quality Manager.
  • Reported critical defects and quality issues to the design and development teams.
  • Performed GUI testing of the application
  • Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
  • Performed Regression testing to verify that bug fixes did not break other parts of the system
  • Coordinated and provided support to the business users for User acceptance testing.
  • Designed and performed tests for mobile device like iPads. iphones, Android phones, Tablets and Windows Phones to access the clinic’s website
  • Created test plans and test cases for user interface on the website
  • Used IBM Rational Quality Manager to manage requirements, test cases and track defects
  • Created a release schedule for the website and updated release timelines as needed.
  • Involved in User Interface, Functional and Regression testing activities
  • Participated actively in defect review board meetings with the developers to verify and review various defects logged against the website.

Application Analyst

Confidential, Minneapolis, MN


  • Monitored data flow through production systems and resolved issues in a timely manner by auditing system reports
  • Actively reviewed and improved current procedures ensuring they were accurately documented
  • Acted as an escalation point for resources responsible for setting up new customers in production and researched/resolved any setup-related issues
  • Assisted with the EDI upgrade and conversion ( map-installation) into the production environment and monitored system generated post-install issues until resolved
  • Communicated with internal groups regarding issues-status affecting production data flow or service level goals
  • Perform several duties of testing, designing, creating, updating and modifying the computer applications as may be the requirement
  • Perform tests of the developed softwares to judge the quality, utility, time effectiveness, cost effectiveness and compliance of the softwares with the project requirements
  • Resolve software issues, inefficiencies, malfunctioning on time to ensure uninterrupted work performance
  • Identify the business requirements and perform the tasks, necessary to design and develop suitable applications
  • Responsible to make changes within the implemented applications and enhance their work efficiency
  • Perform tests of the developed softwares to judge the quality, utility, time effectiveness, cost effectiveness and compliance of the softwares with the project requirements
  • Resolve software issues, inefficiencies, malfunctioning on time to ensure uninterrupted work performance
  • Identify the business requirements and perform the tasks, necessary to design and develop suitable applications
  • Responsible to make changes within the implemented applications and enhance their work efficiency
  • Support the project manager and provide expertise in matters of software applications

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